CompareBreakdownCover Reviews 

965
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for being simple to navigate, allowing them to quickly compare quotes and seamlessly buy coverage online. Travelers also appreciate the competitive prices, helpful policy details, and truly excellent financial value offered compared to traditional rescue providers. However, some people mentioned that additional charges can apply unexpectedly and it can sometimes be difficult to clearly understand everything that is covered. Some reviewers also noted unexpected issues with policy terms, such as short-term options unexpectedly turning into annual plans or minor limitations in insurer comparisons.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how easy the website is to navigate and... See more

Price

Consumers find satisfaction in the affordable and competitive prices offered for various breakdown cover... See more

Website

People report positive experiences with the website, finding it exceptionally easy to navigate and very clear... See more

Service

Reviewers mention positive feedback about service, highlighting quick response times and straightforward... See more

Value for money

Users describe positive interactions with value for money, highlighting very reasonable costs and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My go-to company for European Breakdown Cover. Great policy at a competitive price despite my 13 year old car! Can't comment on breakdown service as luckily never needed to use it.

Company replied

Rated 5 out of 5 stars

A home call today ended brilliantly. The lady who answered the phone was efficient and delightful. My problem was solved within an hour. The mechanic who diagnosed the problem - a flat battery was so... See more

Company replied

Rated 5 out of 5 stars

Straightforward process on the website to enter vehicle and trip details. Offer a wide range of options for cover. Have used previously and CBC are now my first point of call when needing cover when... See more

Company replied

Rated 5 out of 5 stars

I've been a customer for 5 years. I've needed help on two occasions and the service was excellent. The price also includes home start which is the lowest of all breakdown providers. As such I strongly... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About CompareBreakdownCover

Written by the company

CompareBreakdownCover helps drivers quickly find the right breakdown cover without wasting time or money. In just seconds, you can compare leading UK breakdown providers by price and level of cover to choose the policy that suits you best.

With more than 15 years of experience and over 250,000 customers helped, we work with trusted breakdown partners to give you peace of mind that if your vehicle lets you down, help will be there when it matters most.


Contact info

Compare Breakdown Cover Policies Today!

Head to our website to start comparing breakdown insurance policies.

4.6

Excellent

TrustScore 4.5 out of 5

965 reviews

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Asks customers to review

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4.6

All reviews

(965)

394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick & clear

Quick, clear easy to use site

14 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Stephen,

We're so glad to hear that you found our website to be quick, clear, and easy to use. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Always use compare as offer best offers…

Always use compare as offer best offers to choose from

16 May 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Paula,

We're happy to hear that our comparison options are helpful to you. We appreciate your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

straightforward

13 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Salli,

We're happy to hear you found CompareBreakdownCover easy to use!

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy to process on line

Very easy to process on line. Just hope I don't need to use the cover. But have security incase I do.

10 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Janet,

We’re pleased to hear you found CompareBreakdownCover easy to use and that arranging your cover was straightforward. It’s great to know you have the reassurance of knowing cover is in place should you ever need it.

If you do require assistance in the future, the breakdown provider you selected will be there to support you when you need them.

Kind regards,

Anna

Rated 1 out of 5 stars

Just called Green Flag again 40min wait no sign of my trailer…

Just called Green Flag again 40min wait for call back. Trailer not delivered home by Egerton's Recovery14 days now. Long wait on phone told it is flagged as urgent but nothing can now happen until Monday. I will have to call again, someone different ,repeat story etc. I think it is now time to engage a solicitor to proceed for me. The agreements between the customer and Green Flag are not worth anything and the contract between them and Egerton's is a joke. But none of this helps the customer.

12 July 2025
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Andrew,

Thank you for taking the time to leave a review.

We're sorry to hear that you are unhappy with your experience.
We are unable to locate your case from the details provided. While we are not associated with Green Flag, we would like the opportunity to look into this further for you.

Please get in touch using the link below and a member of our team will be happy to investigate:
https://www.comparebreakdowncover.co.uk/contact.aspx

Kind regards,

Chloe

Rated 5 out of 5 stars

Fast communication and answers to my…

Fast communication and answers to my questions

7 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Iain,

We're happy to hear that our communication was fast and that we answered your questions effectively. We appreciate your positive feedback!

Kind regards,

Anna

Rated 4 out of 5 stars

Incorrect information

The experience was OK. The one gripe is that when looking at the information of some of the sites coverage, they show the coverage, but do not tell you that most are charged as extra,s. They should have put the word from on the front of Web page.

7 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Tony,

We’re pleased to hear your overall experience was positive. We’re sorry to hear you found some of the pricing information unclear and appreciate you taking the time to highlight this.

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy process with a good range of…

Very easy process with a good range of brands and prices available.

7 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Stephen,

We're delighted to hear that you found the process easy and appreciated the variety of brands and prices we offer. Thank you for your wonderful feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use and quick

Easy to use and quick

7 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi,

We're so glad to hear you found our CompareBreakdownCover both easy to use and quick! Your positive feedback is appreciated.

Kind regards,

Anna

Rated 3 out of 5 stars

Not very efficient as they did not send…

Not very efficient as they did not send me confirmation of my order until I ask for?????

6 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Michael,

We’re sorry to hear you didn’t receive your confirmation as expected and understand how frustrating that can be. We’re pleased the issue was resolved once you contacted us. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

The link from the MoneySaving Expert…

The link from the MoneySaving Expert website was clearly indicating a discount, which was on the first page of the CBC website immediately applied. Everything else was exactly as per the host Eversure website, with FAQs answering my questions

2 July 2026
Rated 5 out of 5 stars

Easy to use website

Easy to use website, information readily available before you buy.
Very good price for cover.

3 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Hazel,

We’re really pleased to hear you found the website easy to use and that all the information you needed was readily available before making your purchase.

Kind regards,

Anna

Rated 5 out of 5 stars

Timely email reminder about my…

Timely email reminder about my breakdown cover, I was just going to let it auto renew, but using CompareBreakdownCover, I have saved over £20 for equal cover. Easy to use website. Good communication.

30 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi,

Helping customers compare cover easily, find great value, and make informed decisions is exactly what we aim for - fantastic to hear CompareBreakdownCover worked so well for you!

Kind regards,

Anna

Rated 5 out of 5 stars
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Bill,

We're so pleased to hear you found CompareBreakdownCover easy to use and that our partners offered competitive pricing. Thank you for taking the time to share your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Simple to use and resulted in me having…

Simple to use and resulted in me having a lot of choice and ultimately what I wanted at a good price.

1 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi,

We're so glad to hear that our service was simple to use and helped you find exactly what you needed at a great price. Thank you for your wonderful feedback!

Kind regards,

Anna

Rated 1 out of 5 stars

No way to cancel auto-renewal - beware!

I took out a European policy. Fortunately never need o use them. Given the poor reviews I wanted to shop around this year but they auto-renewed my policy 10 days early. I never agreed to auto-renewal - I always decline if given the option. There is no way to opt out. There is no web site to manage the account. They hide behind an online form and there is no other way to contact them. The only short term option is to cancel your card. I will making a complaint to the financial ombudsman.

2 July 2026
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Greg,

Thank you for taking the time to leave a review. We appreciate your feedback.

We are sorry to hear that you were unhappy with the automatic renewal of your policy.

Automatic renewal is agreed at the point of purchase, and details of this are included within the policy documentation. Customers can contact us at any time before renewal if they would prefer automatic renewal to be switched off.

In addition, a renewal invitation is sent approximately 21 days before the renewal date, advising customers to contact us should they no longer require cover or wish to make changes to their policy.

As we didn't receive any instructions to cancel or make changes, the policy renewed automatically in line with the policy terms.

We can confirm that a member of our team responded to your enquiry received yesterday, and we believe this matter has now been resolved.

Kind regards,
Chloe

Rated 1 out of 5 stars

Useless

Broke down, phoned CBC, after about 2 hrs they phoned me to say they couldn’t find a recovery company and said I should arrange it myself.
First company GRS Breakdown where able to recover me, CBC can’t have been trying that hard.
What is the point of breakdown insurance if they leave you stranded and tell you to do it yourself.
Luckily I was in a safe place ant the weather was fine

I contacted CBC via their website, obviously they don’t read the comments

Still waiting for a formal response

Very poor

26 June 2026
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi there,

Thank you for taking the time to leave a review, we are sorry to hear you are unhappy with your recent experience.

We would like to look into this further for you, and raise your concerns with the assistance provider.

Please get in touch using our contact form should you wish to discuss this further:
https://www.comparebreakdowncover.co.uk/contact.aspx

Kind regards,

Chloe

Rated 5 out of 5 stars

Easy to use and clear

Easy to use and clear
Competitive

27 June 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Aziz,

We're glad to hear you found CompareBreakdownCover easy to use and clear. We appreciate your positive feedback.

Kind regards,

Anna

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