CompareBreakdownCover Reviews 

965
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for being simple to navigate, allowing them to quickly compare quotes and seamlessly buy coverage online. Travelers also appreciate the competitive prices, helpful policy details, and truly excellent financial value offered compared to traditional rescue providers. However, some people mentioned that additional charges can apply unexpectedly and it can sometimes be difficult to clearly understand everything that is covered. Some reviewers also noted unexpected issues with policy terms, such as short-term options unexpectedly turning into annual plans or minor limitations in insurer comparisons.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how easy the website is to navigate and... See more

Price

Consumers find satisfaction in the affordable and competitive prices offered for various breakdown cover... See more

Website

People report positive experiences with the website, finding it exceptionally easy to navigate and very clear... See more

Service

Reviewers mention positive feedback about service, highlighting quick response times and straightforward... See more

Value for money

Users describe positive interactions with value for money, highlighting very reasonable costs and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My go-to company for European Breakdown Cover. Great policy at a competitive price despite my 13 year old car! Can't comment on breakdown service as luckily never needed to use it.

Company replied

Rated 5 out of 5 stars

A home call today ended brilliantly. The lady who answered the phone was efficient and delightful. My problem was solved within an hour. The mechanic who diagnosed the problem - a flat battery was so... See more

Company replied

Rated 5 out of 5 stars

Straightforward process on the website to enter vehicle and trip details. Offer a wide range of options for cover. Have used previously and CBC are now my first point of call when needing cover when... See more

Company replied

Rated 5 out of 5 stars

I've been a customer for 5 years. I've needed help on two occasions and the service was excellent. The price also includes home start which is the lowest of all breakdown providers. As such I strongly... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About CompareBreakdownCover

Written by the company

CompareBreakdownCover helps drivers quickly find the right breakdown cover without wasting time or money. In just seconds, you can compare leading UK breakdown providers by price and level of cover to choose the policy that suits you best.

With more than 15 years of experience and over 250,000 customers helped, we work with trusted breakdown partners to give you peace of mind that if your vehicle lets you down, help will be there when it matters most.


Contact info

Compare Breakdown Cover Policies Today!

Head to our website to start comparing breakdown insurance policies.

4.6

Excellent

TrustScore 4.5 out of 5

965 reviews

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1-star

Asks customers to review

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4.6

All reviews

(965)

394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Single trip cover

Easy website to use quick price quick response

30 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Keith,

We're delighted to hear that you found our website easy to use and appreciated the quick pricing and response. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

I got an It expert to help me

I got an It expert to help me. He was CJ quick and no problems to do it!

27 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Isabel,

We’re pleased to hear everything went smoothly and that you were able to get your cover arranged without any problems. Thank you for taking the time to share your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to get coverd

Easy to get coverd , reasonable price .

26 July 2026
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Reply from CompareBreakdownCover

Hi Frank,

We're so glad to hear that getting covered was easy and the price was reasonable for you. We appreciate your positive feedback!

Kind regards,

Anna

Rated 1 out of 5 stars

I not happy this company

I not happy this company
My car breakdown I I stuck middle the road. I’m called this company for breakdown cover and not cover me. I need to pay cover for myself.

25 July 2026
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Reply from CompareBreakdownCover

Hi there,

We're sorry to hear that you are unhappy with your experience. After the claim was reviewed by the Assistance Provider, it was determined that the trip did not meet the eligibility requirements of the policy purchased in line with the terms and conditions. As a result, cover could not be provided under the policy and assistance was only available on a pay-as-you-go basis.

We have explained our decision in full via email and would be happy to discuss any further questions directly.

Kind regards,

Chloe

Rated 5 out of 5 stars

Breakdown cover.…

It was so easy to buy my breakdown cover at a very good price!

24 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Irene,

We're happy to hear breakdown cover was easy to purchase through CompareBreakdownCover and at a great price! We appreciate your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Recommended Comparison Site

Very straightforward to get a quote comparing the different companies and levels of cover. Used this comparison site last year so had no hesitation in using it again. Price is very good. Recommended.

24 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi John,

We’re delighted to hear you found it straightforward to compare different providers and levels of cover, and that you were able to find a policy at a competitive price. It’s especially rewarding to know you returned to CompareBreakdownCover after a positive experience last year.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to understand and significant…

Easy to understand and significant savings.

24 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Alan,

We're so glad to hear you found our service easy to understand and that we could help you achieve significant savings.

Kind regards,

Anna

Rated 5 out of 5 stars

All good

All good, as usual.

25 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Paul,

We're happy to hear your experience with us was positive, as usual!

Kind regards,

Anna

Rated 1 out of 5 stars

I didnt realise there was an auto renew…

I didnt realise there was an auto renew on my policy and only needed it for a one off trip. I recieved notification of a payment from my bank and realised what had happened.
I recieved notification of renewal from them after payment taken. At no time did I get notification that the policy would auto renew or I would have canceled timely. Case 00723358 raised but no response as yet.

15 July 2026
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Robert,

Thank you for taking the time to leave a review. We are sorry to hear that you have been unhappy with your experience.

We can confirm that we received your enquiry and a member of our team responded on 20th July 2026 to resolve the matter for you.

If you have not seen our response, please check your spam or junk folder, as our email may have been filtered there.

We can also confirm that the refund has been processed and should have been received by your account by now.

If you require any further assistance, please get in touch and we will be happy to help.

Kind regards,

Chloe

Rated 4 out of 5 stars
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Paul,

We’re delighted to hear you found everything easy to understand and that the guidance provided was clear throughout the process.

Kind regards,

Anna

Rated 5 out of 5 stars

Efficient.

21 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Dr Thomas,

We're happy to hear you found CompareBreakdownCover efficient to use!

Kind regards,

Anna

Rated 5 out of 5 stars

Ease of use.Clear info.

Easy site to use.Booked at a good price as a result.

23 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi,

We're delighted to hear that you found our site easy to use and were able to purchase breakdown cover at a good price. Thank you for your positive feedback!

Kind regards,

Anna

Rated 1 out of 5 stars

CBC took an early policy auto renew payment despite my request to cancel my policy in good time.

CBC took a policy auto renew payment early, despite myself using their online contact form to cancel my policy in good time. CBC have still yet to reply to me, to action a cancellation or to stop my payment. Have had to ask my bank to intervene to recover this payment. Will also be reporting this company to the Financial Ombudsman if there is no satisfactory redress and refund.

20 July 2026
Unprompted review
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi there,

Thank you for taking the time to leave a review. We're sorry to hear that you were unhappy with the automatic renewal process.

Automatic renewal is agreed to when the policy is purchased, and we do ask customers to contact us if they wish to turn this off.

The renewal invitation is sent 21 days before the renewal date and advises of the upcoming charge. Unfortunately, if we do not hear from you before the renewal date, the policy will renew automatically in line with the agreed terms.

We're pleased that this matter has now been resolved. An agent has cancelled the policy and arranged the full refund that was due.

Kind regards,

Chloe

Rated 5 out of 5 stars

Clear

Clear, fast and easy to use

20 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Toby,

We're happy to hear that you found our service clear, fast, and easy to use. Thank you for sharing your positive experience with us.

Kind regards,

Anna

Rated 5 out of 5 stars

A great company

A great company - two week's breakdown cover in europe for a holiday with the AA was £130... this company £26.41!

Highly recommended!

18 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Jamie,

We’re delighted to hear you found such a competitive deal and that the process was straightforward. Helping customers compare their options and find great value cover is exactly what we aim to do.

Kind regards,

Anna

Rated 4 out of 5 stars

Small comparison field

The website is fine, standard, usual, average, easy to use as one would expect, nothing to write home about; it worked without glitches. The title of it though, whilst factually accurate, I found somewhat misleading as it only compares three insurers (RAC, AA and Eversure, which was always going to win on price against the two big players). I did leave with a competitive quote that I am happy with.

19 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Cat,

Thank you for your review.

We're pleased you found the site straightforward to use and were happy with the quote you received.

We appreciate your feedback regarding the comparison results displayed. We're always looking for ways to improve the value and experience we provide.

Kind regards,

Anna

Rated 2 out of 5 stars

Website could be slicker

My credit card would not work on the website, when using my PC. Had to log on with my ipad instead. My credit card did work with that, but the price had increased by £5.

17 July 2026
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Duncan,

Thank you for taking the time to leave a review.

We appreciate your feedback and will review your comments internally to better understand what happened.

Kind regards,

Chloe

Rated 5 out of 5 stars
CompareBreakdownCover logo

Reply from CompareBreakdownCover

Hi Tom,

We're so pleased to hear you found CompareBreakdownCover easy to use and that our pricing met your expectations. Thank you for your positive feedback!

Kind regards,

Anna

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