Compareairportparkings Reviews 

796
•
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 671 reviews, most reviewers were unhappy with their experience overall. Customers frequently faced extremely long waiting times for shuttle buses and experienced severe communication issues when trying to reach the customer support team by phone. Reviewers also strongly pointed out various unexpected additional charges and high total costs that were never clearly disclosed before completing their online reservations. Some reviewers were happy with the booking experience, noting that the website was very simple to navigate and offered competitive prices. A few consumers additionally mentioned that they were dealt with quite promptly upon arrival, making the initial part of their travel arrangements relatively smooth.

What people talk about most

Service

Clients share profound dissatisfaction regarding the service, highlighting disorganized procedures and... See more

Price

Reviewers mention negative feedback about price, expressing frustration over unexpected hidden fees and... See more

Booking process

Users describe ambiguous interactions with booking process, as reviews are sharply divided on the platform's... See more

Staff

People report negative experiences with staff, highlighting widespread unprofessionalism and rudeness from... See more

Customer service

Customers reported widespread dissatisfaction with customer service, highlighting that phone calls were... See more

Reviews shaping this summary

Rated 2 out of 5 stars

This comes across as a rag tag operation. Not worth unless the price difference between taking a cab or other parking is more than £100. Especially if you are liable for ULEZ. Cars are moved multiple... See more

Rated 2 out of 5 stars

Thought I was booking a park and ride service at the airport and ended up with a booking at the airport tavern that I didn’t want to park at and even if I had of wanted to it was cheaper to book direc... See more

Rated 3 out of 5 stars

I looked at the booking terms and conditions and reviews. Whilst everything looked okay and I specifically looked for costs to drop off and pick up at the terminal, in the quotes and when booking no m... See more

Rated 3 out of 5 stars

Fine for drop off however you have to pay an additional £17 on top for the total for drop off and return in the airport. Also have to wait a substantial time for collection in a short stay car pack... See more


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2.0

Poor

TrustScore 2 out of 5

796 reviews

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2.0

All reviews

(796)

686 reviews in the last 12 months

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Rated 1 out of 5 stars

Booked with compare airport parkings

Booked with compare airport parkings - booked Express Parking Meet & Greet Stansted and had an absolutely AWFUL experience. I called them 30 minutes before as requested and they still came 30 minutes late. Once we arrived at our destination next day they called us and said our car had expired MOT and so they left the car in green car park to get charged daily. We agree with tje MOT being expired they shouldn’t drive the car HOWEVER they could have called us within 3 hours we were at the airport so we could do something about it. They then tried to make all these extra charges until we made someone pick it up and FUNNILY the car was not in the park and they brought it inside.

27 August 2026
Unprompted review
Rated 1 out of 5 stars

I booked and then found out it’s…

I booked and then found out it’s another £40 for the transfer! £10 per person each way. I would like a full refund ASAP please.
This got worse. I realised I couldn’t cancel so decided to go ahead with the booking. I put this is writing to the booking company. I phoned the dedicated number 30 minutes before we arrived at the car park in order to book the £10 per person transport, only to be told they had a problem and there were no spaces, something had closed the car park. They told me to park at the airport and they would cover all extra costs. I asked them to put this in writing. They haven’t. And it’s £35 a day for us to park. Of course we had no choice as our flight was imminent

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Parking 247 avoid at all costs

Parking 247 avoid at all costs. They made me pay at the airport the same value I already paid to compare parking and they wouldn’t let me leave. I was alone with 2 young children.
They turned my dash camp off. And I noticed 2 hours into drive.
Also I was there a while and I saw somebody dropped their brand new car. I saw them leaving the car park and then they came back again. So obviously having fun in customers cars.

28 August 2026
Unprompted review
Rated 2 out of 5 stars

rag tag operation

This comes across as a rag tag operation. Not worth unless the price difference between taking a cab or other parking is more than £100. Especially if you are liable for ULEZ. Cars are moved multiple times between four yards and can rack up ULEZ bills. All with no transparency. For some reason if registered autopay card gets suspended you are left guessing and a ULEZ fine or multiple fines for unpaid trips withing ULEZ zone. Additionally, parking fee has to be paid.
The operators have a poor grasp English and lack pr professionalism. Do not touch this company. Pay more and get a better class of service.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, car parking attendant never turned up. This means we were late for our paid lounge which has put us out of pocket. It has also meant we have had to pay long stay prices at £300+ too

There was a women next us us who went with the same company, however she was on her way back and they stole her car keys. I presume this is why the attendant never turned up, because they’d have to face that poor woman. I want my money back with compensation for the losses I have incurred due to this

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience , the guy was rude they drove my car 43
Miles somewhere my charger was stolen and the car was dirty inside it looked like they went to a field and then I had to pay £14 as they said I went over the 30min time line and that was because I called them and know one picked up

29 August 2026
Unprompted review
Rated 1 out of 5 stars

Where do I begin

Where do I begin? Hard to find, despite all the instructions, it is now well signposted once you arrive, you're instructed to phone in advance and nobody answers. Unless you allow for an extra 2h to actually get transfered in time, this place is stressful. I nearly missed my flight with my 2 young children. Only made it as it got delayed! When collecting the car, they had parked it so close to the next vehicle it was a struggle to get the kids in. Overall, I would not recommend for the sake of saving a few pounds.

7 August 2026
Unprompted review
Rated 1 out of 5 stars

★☆☆☆☆ Extremely stressful experience

We booked Bristol Park and Ride through Compare Airport Parking for five weeks, and unfortunately the experience was extremely poor from start to finish.

When travelling to the car park, Waze took us to the end of its route, so we called the company for help. We were told to use Google Maps instead. We followed Google Maps, which then directed us through two fields along an extremely rough track. Our car was scraping underneath and our front bumper came approximately halfway off.

We called the company again and specifically explained that Google Maps was taking us through fields. We were sent a location pin and told, very rudely, to simply follow it. We explained the fields again, but were given no alternative route or assistance and the call was ended. Both calls were around a minute or less.

We eventually reached the car park and then had a long wait for the minibus. We arrived at Bristol Airport with virtually no time to spare before check-in and were extremely stressed that we would miss our flight.

On our return five weeks later, we waited more than 30 minutes for the minibus. When we eventually reached our car, the battery was completely flat.

While helping us start the car, an employee told my husband that he had driven our car earlier that morning. We would like to know why our car had been driven while we were away.

What was particularly concerning was how they then started our car: they used another customer’s car to jump-start ours and instructed my husband to sit in that customer’s car and operate the accelerator. We have photographs and video evidence of this.

Overall, this was an extremely stressful experience. Between the poor directions, damage to our car, lack of assistance, lengthy transfer waits and the way customer vehicles were handled, we would absolutely not use this company again.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience AVOID

Terrible experience.

After booking hidden charge of £20 airport levy. For driving their mini bus in and out the airport. This was charged to everyone and had to be paid by cars when you dropped the car off.

On the booking confirmation email it shows this. It also said service provided by A2Si LIMITED. When I’ve looked this up it is a catering company and the actual company was LBS1 trading Ltd.

The parking was in an old industrial area behind Luton airport. No gates not secure at all.

On arriving back I called as asked to give 30mins notice. I was informed my booking was incorrect and I’m 4 days late. Seems this is my mistake. I was then told it was more for the days over than my original booking. And I have to pay BY TRANSFER TO THEM NOW AND SEND A SCREEN SHOT OR THEY WON’T collect me and my 2 young daughters.
Very aggressive!

Asked for an invoice and was told won’t send until I pay. Surprise surprise several messages and calls and still no invoice.

Then once arrived at the confirmed pick up point was told they have left and had to wait 30 minutes for them to come.

Arriving back at the dodgy dusty car park.
I had to wait for them to search through a plastic box of keys on top of a car bonnet to find mine.

Utter sham of a company.
Do your self a favour pay the bit extra and park with the airport or company like Purple.

30 August 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ I would not recommend this company…

⚠️ I would not recommend this company for airport parking. Be very careful before booking with them.

They charge a **cancellation fee £10 **

even when the cancellation is made less than 24 hours in advance, and they also charge £13 per person, each way, for the airport transfer.

These additional charges can make the service much more expensive than expected. I strongly recommend checking all their fees and cancellation terms carefully before booking.

22 August 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE!
They used our car drove it over 100 miles whilst it was with them.
Poor communication and to receive our car back with an empty tank when it was left with more than enough to get us home with is horrendous.

29 August 2026
Unprompted review
Rated 1 out of 5 stars

Hidden charges

They did not mention anywhere and charge £10 on top to get out of Airport which is not good. They should include price in total…

28 August 2026
Unprompted review

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