Fantastic company, from start to finish , no problems at all. Stairlift is top quality, installed perfectly, mom wasn’t rushed when the demonstration how you use correctly was given. Can’t praise or r... See more
Company replied
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Review summary
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Salesmen Tom and Albert were knowledgeable and friendly. They were really accommodating and put us at ease. There was no hard sell. After deciding on Companion for the stairlift it was fitted within a... See more
From the initial visit to the survey, delivery and installation all went really smoothly. Daniel the first man to visit explained everything in great detail. I managed this all for my Mother as she i... See more
From the first phone call I made, to the man who came to take measurements and give me a quote, and to the guy who fitted the stairlift, they all are very professional. Everything was explained, I was... See more
Company replied
Company details
Information provided by various external sources
Discover a range of stairlift options to fit all types of stairs with 12 months full UK parts & labour guarantee from Companion Stairlifts.
Contact info
Oxford Road 24B - 24C, LS20 9AS, Guiseley, United Kingdom
- 08000197797
- leeds_CS@handicare.co.uk
- www.companionstairlifts.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Friendly, quick and effective.
Friendly, quick and effective response.
1 September 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review!
From an excellent stairlift choice!start to finish
From start to finish - everything was conducted in a friendly, understandable and professional way. There was absolutely no pressure to purchase at any point.
6 October 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The speed at which the problem was fixed
19 September 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
the only company we found who makes…
the only company we found who makes stairlifts that fit our victorian miners cottage
6 October 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
Excellent company .
Frome ordering to completion everything was completed within two weeks .
1 April 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
A high quality curved stairlift installed in a professional manner
A high quality curved stairlift delivered as promised in two weeks. Installed in three hours without any issues arising.
Helpful professional staff throughout the process.
15 July 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
Everything went smoothly start to…
Everything went smoothly start to finish. Great experience and very fair costs
27 August 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
No pressure.lovely staff.clear options…
No pressure.lovely staff.clear options .engineers ex army..very slick.neat lift .price ..fine,is what it is as,they say.we paid extra for a flip up rail so we could use front door..excellent.and no pressure after buying it..pestering about warranty ect.that gets On your wick.they give you the information..you can decide in your own time.
9 August 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The initial contact was swift and well…
The initial contact was swift and well detailed. The order was processed rapidly and the installation quick and efficient.
2 October 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
Didn't show up, no call or anything
Paid a deposit and was given an installation date for tomorrow, the company told me that the stair lift would be delivered today. I called to confirm too, but no one has shown up. Disappointed for my my as she needs the stair lift installed as soon as possible.
22 September 2025
Unprompted review
Outstanding company
Fantastic company, from start to finish , no problems at all. Stairlift is top quality, installed perfectly, mom wasn’t rushed when the demonstration how you use correctly was given. Can’t praise or recommend them enough. Very happy. After service is very reassuring, 365 days of emergency breakdown. What’s not to like.
12 September 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
A very quick appointment and a very…
A very quick appointment and a very nice well mannered young engineer. I can honestly
recommend Companion Stair lifts for their customer care and speed in getting the job sorted which is so important in households
where the customers are in desperate need of their stair lift.
9 September 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
Quick service
Once I contacted Companion, they contacted me within a day to arrange a visit from Mick the salesman. He was polite and and courteous. He made it clear that if we didn't need something he wouldn't try and sell it to us. After he gave us the price we accepted straight away. A couple of days later we were contact with an installation date. All done within a week really impressed.
12 August 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
Very quick and pleasant service
Very quick service from having someone coming out to measure up and help with the best choice of stair lift to the fitting of it too. No mess. The people are very professional and pleasant. Made us feel at ease with the choices and not pushing for a sale.
30 August 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
Excellent on every level
Excellent on every level, from sales to joiners, electricians, engineers to Customer service. My mother in law has Alzheimer’s and can be difficult to deal with but they were amazing thank you
21 August 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
wanted extra money
I was given a price , this was agreed , the salesman returns measures up with computer thingy a week later they phoned said about crashes and that i cant have the ordered one and will have to pay extra for a different system , nice try
11 August 2025
Unprompted review
First class experience
The whole experience from ‘Companion’ was first class, from speaking to Wes at the start, to having the stairlift fitted.
It was totally stress free, the delivery was on time, and the fitter was absolutely excellent.
24 July 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
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