Fantastic company, from start to finish , no problems at all. Stairlift is top quality, installed perfectly, mom wasn’t rushed when the demonstration how you use correctly was given. Can’t praise or r... See more
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Review summary
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Reviews shaping this summary
Salesmen Tom and Albert were knowledgeable and friendly. They were really accommodating and put us at ease. There was no hard sell. After deciding on Companion for the stairlift it was fitted within a... See more
From the initial visit to the survey, delivery and installation all went really smoothly. Daniel the first man to visit explained everything in great detail. I managed this all for my Mother as she i... See more
From the first phone call I made, to the man who came to take measurements and give me a quote, and to the guy who fitted the stairlift, they all are very professional. Everything was explained, I was... See more
Company replied
Company details
Information provided by various external sources
Discover a range of stairlift options to fit all types of stairs with 12 months full UK parts & labour guarantee from Companion Stairlifts.
Contact info
Oxford Road 24B - 24C, LS20 9AS, Guiseley, United Kingdom
- 08000197797
- leeds_CS@handicare.co.uk
- www.companionstairlifts.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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excellent
It was all of the above price, service and speed but only lets you press one.
23 October 2025
Unprompted review
everything from start to finish was…
everything from start to finish was very honest and stress free
29 October 2025
Unprompted review
Excellent service
Excellent service, from original phone call enquiring to installation, everything went smooth. I needed to install the stairlift as a matter of urgency for my wife. Companion were really swift all step of the way.
22 October 2025
Unprompted review
Rep was friendly without being pushy…
Rep was friendly without being pushy and gave me the quote and left it up tome to make a decision. Fitting was quick and tidy with a full demonstration.
13 October 2025
Unprompted review
great service
After three years the stairlift was running very slowly. I phoned in the evening and an engineer came the next morning and replaced the batteries.
Very quick and efficient service,
8 October 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team
Very neat
Very neat , easy to use, even although my partner has passed on I will definitely keep it , Blends in with the Decor too
7 March 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team
Speedy professional service. Over past 3 years.
Installation completed at very short notice, after a medical urgency; a follow up service done speedily and efficiently too, engineer refused a well earned thank you tip. Unsure of dates.
20 February 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Handicare, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team
On time and on budget.
They delivered exactly what they said on time. The fitter was polite and thoughtful and fitted the stairlift in half a day. The price was competitive, although not the lowest.
12 June 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team
We are very pleased with the stairlift…
We are very pleased with the stairlift you have installed in my mothers house, the service was excellent, a very competitive price and everyone involved from the very first visit of one of your staff to the very last were nothing but helpful and very pleasant to all the family. Would highly recommend this company.
14 August 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Handicare, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team
Good service and fair prices.
13 October 2024
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Handicare, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team
your tradesman was there within an hour…
your tradesman was there within an hour of my call he was a great talker i enjoyed our blether.
30 September 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Handicare, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team
From the first phone call I made
From the first phone call I made, to the man who came to take measurements and give me a quote, and to the guy who fitted the stairlift, they all are very professional. Everything was explained, I was kept up to date with phone calls, and the man who fitted my stairlift was very quick, absolutely no mess (I expected some) gave me a full and proper demonstration, he didn’t leave until he knew I was completely satisfied. I cannot recommend this company enough. Oh and it was a lot cheaper than I was expecting.
29 September 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Handicare aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion Team
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating.
This has been a life ssver
This has been a life ssver. Both me and my Daughter use it and have found it great
7 October 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Handicare aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Handicare Team.
Excellent service
Excellent service - one thing went wrong with the lift, and it was immediately replaced at no cost to ourselves. Couldn't ask for better.
7 February 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating.
Companion Stairlifts - full marks!
The company couldn't have been more helpful. They responded quickly to our requests and everything went smoothly and according to plan. The stairlift has made a big difference to us - life is much easier because of it.
7 October 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Handicare aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion Team.
Speedy professional knowledgeable
7 October 2024
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating.
Stairlifts are important,so emergency…
Stairlifts are important,so emergency cover that works is essential.
My stairlift hasn't been entirely trouble free but the service was there when I needed it.
17 July 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
A Job Well Done
The whole process was efficiently handled right from the start, right through until it had been installed. I cannot praise the team enough. I was in a desperate situation and the team sorted it out.
6 October 2024
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
The salesman gave plenty of useful…
The salesman gave plenty of useful information to help me choose the stairlift. The installation engineer was very helpful in giving information and tips about using the stairlift including safety advice.
The price was competitive, and with friction drive the support beam is a lot neater than the ones with a rack and pinion drive.
6 October 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
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