Communityenergyscheme Reviews 29

Charged me for solar panels for over 3yrs that weren't even connected. Disgusting customer service, fob you off with same excuse. It's in the finance department and there is a back log, I wonder why. I'm a single mum with disabilities and they don't care. Even heard them tell the poor maintenance guy to lie to me on fone. Horrible disgusting company. Stay away !!!

This company is charging me for the panels that were installed in 2019 but have never worked. Their own engineer came out in 2021 and said that the panels weren't connected, heard nothing since until today they send a court summons for 900 quid. Spoke to Graham from the company and what a joke he is. Might as well of spoke to Boris Johnson about covid. Just full of lies. My wife never signed but there is a signature on the contract which was never mentioned as we were told that the council are putting them up.

total scam.i paid these scammers 345 pounds for solar energy only to be told by a UNITAS engineer that i only owed approx 40-50 pounds.Then i receive a bill for 116 pounds when my bill had already been paid.Then to cap it off,i get another bill dated 31/03/2023 for £32.63.I called them and told them my solar panels were switched off on 8/12/2022 so how could you bill me for something i dont have.The lady said quote,"i can see that from my end" so this tells me a major scam is going on.My only hope is that OFGEM does its job and finds these con artists accountable and us victims are refunded the money they have taken from us all and shut these morons down for good.

Absolute scam, promised that the panels would save on energy bills but instead I'm left with a £500 charge for just having them on the roof.

Avoid this company, they copy and paste your signature into a 25 year contract which they don’t tell you about. Bad company really bad company.

This company don't deserve 1 star. They con you into panels, copy and paste your signature into contracts you have no idea about until a year later after you start getting bills for solar panels that are produced FREE from the sun. Pray on the vulnerable , threaten you with eviction, debt collectors even when your panels have been disconnected. Stay well clear of these scammers, and our local council of Stoke-on-Trent agreed this deal just to get £100 per roof and leased the roof out to a third party for 25 years.
AVOID AVOID AVOID

They illegally obtained my contact details from SOT council (which I have evidence of) and used this to forge my signature on multipule documents and contracts which they claim I can't get out of for 25 years. They installed solar panels on my roof that have since been condemned as unsafe by the council because they weren't even connected to anything, there were just live wires hanging in my electrical cupboard. Then they have the cheek to send bills for the so called energy I've used (quoting a meter reference number for a meter that doesn't even exist) and threaten to send balliffs and take legal action for the contract that I didn't even sign. When I called them up on it all they fell silent and have fobbed me off to a third party debt collector who themselves have even told me won't be working with CES for much longer because of the sheer number of disputes customers are having. Don't let them anywhere near your electrical supply - They aren't even licenced to be touching anyone's electrical supply or installing meters. Absolute scammers.

con merchants, say you get cheaper energy that will not cost you anything, then send you bills when panels are off and not working

Even 1 star is to much for these fraudulent people. They forged our signature. Be aware that you wouldn't safe anything and will end with a 25 years contract for nothing. Customer service is terrible, unreliable and rude.

Avoid like COVID-19
Scamming Company used to be called Solarplicity they were shut down now set up as CES (community energy scheme) has mine turned off by a qualified electrician deemed unsafe they will send you monthly bills higher than the national grid they forged my signature to a 25 year contract without my consent which I’ve never seen and cannot cancel it because the 14 days consumer rights from the start of it are over yet I never knew about it even now with them turned off they keep sending me monthly bills
BE WARNED STEER CLEAR

Awful company,they've forged my signature to try and lock me into a 25 year contract and send me bills for hundreds of pounds even though their solar panels have never generated a single unit of power. AVOID AT ALL COST!

If you have any sence keep well away £5000 dept because of these please lisen to the reviews dont use !!!!

CON ARTISTS
My advice stay well clear they are corrupt as can be Preying on the vulnerable ,I was told they were from the council and add to be done not knowing either that they signed me up for a 25 year contract now having bills from these besides my elec and gas con artists springs to mind they are not even worth the one star I add to press to write this
I am so angry with this company if I cud rip the panels off my self I would 😡😡😡

Very poor company stay away. We have had nothing but trouble. We have a smart meter and always got estimated bills. Stuck in a 25 year contract which was never signed. Fraud springs to mind😡😡😡

Stay safe and stay away from this fraudulent so called scheme. Copy and paste your signature on to a 25year contract and boom you billed monthly for solar panels that cant light a room yet charge you like youre running blackpool illuminations and runnin a weed farm every month. Stay away and tell everyone you know to stay away. Bully the vunerable. If i could give a ZERO STAR i would

solaplicity te most conning company ive ever known, it does not matter how many times this company changes its name, they are crooks liars bogus fakes,no swear words needed ,left hundeds in debt in trouble,feeling despair suicide not knowing how to get by, total barstuards

Disgraceful and dishonest company. Targeting elderly, vunerable and disabled people. Abuse of signatures. Contracts not made available. Content not made available. 25 year long contracts once signed! Billing a joke! Made up numbers! Forged signatures of people not answering their doors. Keep away!

There was no option for zero stars!! They lie to you. Tell you that it’s all free then send you bills months later. They prey on vulnerable people and try to worm their way out of everything. Do not trust them.

This company fraudulently switched over my energy supplier and then attempted to bully us by threatening us with eviction if we did not have solar panels. They fraudulently obtained my partners signature from the council and tried to charge us £900 for energy we never agreed to and bombarded us with calls about solar panels. They have now told our current supplier we are £900 in debt. AVOID at all costs.