Coloplast Charter Reviews 

The Coloplast team are very helpful often going the extra mile to help. I really can’t fault the customer service team and the clinical team have been very helpful too. The only thing that lets them down is their delivery partner who too often dump the parcel on a doorstep (sometimes mine, sometimes not) even though they have instruction not to leave like that as disability means I can’t pick the parcel up from the floor.

Had to contact coloplast,twice since getting stoma bags,adhesive remover,wet and dry wipes etc.....
Due to communication issues with my GP surgery,they pushed my order through as I was nearly out of supplies,very efficient,friendly staff,well done all

Today I was not able to use the website to place my order but that was not a problem. The online chat is great and quick. Katherine placed the order for me in few minutes. Great customer service overall.

Excellent service,always a prompt reply to any queries, when you have a problem.
I thoroughly recommend Coloplast to anyone , they are always kind, extremely helpful & efficient.

Was speaking to a lovely woman named Kathryn, she helped me out a lot, very helpful and understanding

Great staff delivery came earlier than. Expected would recommend to those who need a rader key

Coloplast customer services always look after me in a kind, compassionate and efficient way. They take the burden out of prescription problems with my GP Surgery and I know they will always sort any problems out for me

Samantha was very helpful on our online chat today. I could not find the dry wipes on the website so she added them to my template for future orders and placed my order for me. All this happened very quickly and I was sorted within 5 minutes.

Always brilliant service. No problem is ever too big. They always go out their way to rectify any issues ive ever had. Everyone ive ever spoken to have always been so kind, understanding and the most helpful people.

First time using Coloplast Charter which was a breath of fresh air in these days of automated client contact.
Samantha provided me with excellent advice and responded to my queries in a friendly and professional manner.

My name is Les Williams I have used charter for at least 7 years and it never ceases to amaze me the efficiency of their service. I can place a order on a Monday and my order is with me by Wednesday.Other companies take a leaf from their book.

Great service. Easy to contact when needed and items always delivered within a reasonable amount of time.

Easy for me to order for my dad

It's the people who make this company. Nothing is too much trouble, fantastic service always, treat you like a real person and fully listen and in my experience always sort out an issue. So polite, so friendly, I can't praise the staff enough..

Highly recommended service. Ordered Wednesday morning, arrived Thursday 13.30. Doesn't come much better.

I have found Colorplast very helpful. I inadvertently ran out of catheters and they did a marvellous job getting them to me very quickly. I have every confidence in this company and can recommend them in every way.

it is very easy to order what you need and the people are very helpful and thank you very much for all the help

I've used Coloplast Charter for many years and they are always helpful. Teghan was particularly helpful on my last interaction. Excellent products and staff - for me they are so much better than the competition - very responsive.

I have had the support and assistance from Cololast Charter for some time now and I have found their service over the years, to be excellent.
After a minor 'hicup' I contacted Coloplast and was looked after by Samantha. Samantha was excellent in how I was dealt with, compassion, politeness and respect, which has made an old Man happy. Thank you Samantha for your kind help and understanding.

Teghan very responsive and helpful. Having recently been in hospital it's a great relief to know my order will be submitted to GP and supplies will arrive soon.