I’ve worked with other companies for Student Loans for my son. The quickest response was given and when my son decided to do classes over summer semester I wasn’t sure we could get it accomplished. Ev... See more
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College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.
Contact info
United States
- www.collegeave.com
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I know that the increase of interest…
I know that the increase of interest rate is not your fault. But still you have potion. I think your loan is too commercialized to be called a student loan.

Reply from College Ave
quick and easy and very helpful
easy to use system and great follow up…
easy to use system and great follow up communications
Great experience
It was an easy process. You provided the lowest interest rate. Staff was pleasant and patient.
Efficient and professional as usual…
The employees I spoke to were helpful
The employees I spoke to were helpful, informative & took care of some issues that occurred in a timely manner!
Speed and ease of use!
Application was not difficult and kept…
Application was not difficult and kept me updated concerning the processing of the loan.
High loan interest rate despite exceptional credit score
Positive
It's easy to apply and get loans online.
Negative
1. It took several calls and a few weeks to resolve an issue with an old account information interfering with my access to the College Ave website.
2. My first parent loan of $3000 had interest rate of 3.99%. I paid off this loan before applying for a second loan in the amount of $15000. With my exceptional credit score of 830-840 I expected to get the loan at least at the same rate (if not lower). But the rate increased to 4.99% (while the FED rate during that time had remained unchanged).

Reply from College Ave
Easy application process!
College Ave was so easy to use
College Ave was so easy to use. I was kept updated and advised how the process was going. It was easy to pick the terms and help my child get funded for her summer semester.
Easy Application and Approval Process
The application process was simple and approval was quick. Communication during the process was good and I feel like I know how to handle things so far. No payments have been issued yet but I hope the rest of the process is just as smooth!
The application process was easy and…
The application process was easy and they kept me informed on where my daughters loan application stood.
Easy to work with
Easy to work with. 1st time college loan and not knowing actually what we need a loan for. They worked directly with the school to make sure she had everything she needed.
It was quick and the app is very user…
It was quick and the app is very user friendly. Also, the email notifications on the status are great. We are kept up to date on everything. I always recommend College Ave to friends and coworkers.
This was very quick and easy!
The entire process was quick, easy and done entirely online.
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