I live in Paris suburbs. Colissimo has been a reliable and trustworthy source for delivery. On time, professional delivery people, polite. I was prompted in advance as to a need to change date of deli... See more
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Colissimo was supposed to deliver a package I bought online to a pickup point near my home; instead, they claim they had to drop it off at a partner location on the other side of town, leaving me to... See more
I have never had problems with Colissimo, neither in sending or receiving packages. Sometimes my local post office does not work as expected. But Colissimo deliveries typically go perfectly well. U... See more
For the 2nd time a parcel was out for delivery between 8-12, at 4pm got a message to say it could not be delivered until 4 days later. This was urgent and no explation of why it could not be delivered... See more
Company details
Written by the company
Colissimo est l'expert de la livraison de colis aux particuliers en France et à l'international, avec des services flexibles et adaptés aux besoins de tous les e-acheteurs. Nous proposons une offre de livraison de proximité complète, fiable et responsable.
Contact info
France
- www.colissimo.fr
3.5
Average
53K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ordered item from France
Ordered item from France. Had email that my item had just been delivered to my address. Looked outside door, item not there. I've never had anything stolen from outside door before so can only assume it was stolen by delivery people.
16 January 2025
Unprompted review
Un service de qualité et généralement…
Un service de qualité et généralement fiable.
14 January 2025
Unprompted review
Didn't call on interphone, packet not delivered on time.
I was waiting at home for a delivery when I received a notification that Colissimo was unable to make the delivery. All they had to do was ring on the interphone, and I would have replied. This isn't the first time they have neglected to ensure a quality service.
15 January 2025
Unprompted review
Reliable and fast
10 January 2025
Unprompted review
top top top top
7 January 2025
Unprompted review
Ultra slow
Ultra slow, I thought our postal service was a joke, but then i ordered something from France as a two day delivery, has been the same place for over a week now. Should change their name to: Patience, we will send it closer to next Christmas. Ordered the 20th, picked up the 26th (so first six days can't blame this company but another slow french company) and its at this date still sitting in the same place as it has since the 27th. Express my behind. And their Ai is the dumbest Ai I have encountered to date and the most useless.
20 December 2024
Unprompted review
Colissmo is the best and safe for ur orders
Colissmo is the best with fast delivery
31 December 2024
Unprompted review
Totally unprofessional
Totally unprofessional. They suddenly changed the date of the delivery and said next day they will deliver. But when next day came . They didn't call , they just delivered at the la poste, even though I paid extra for home delivery. La poste in 1km away from my home. 2time they did In this December. Even customer service was worst .
17 December 2024
Unprompted review
the worst customer service
16 December 2024
Unprompted review
They will leave your package wherever…
They will leave your package wherever is convenient for them. Not at the location you paid for.
13 December 2024
Unprompted review
Terrible service
9 December 2024
Unprompted review
Reliable, good communication
Reliable, I always choose Colossimo/LaPoste when I can.
6 December 2024
Unprompted review
Excellent service
Excellent service. Delivered on time, package in perfect condition, polite and friendly.
3 December 2024
Unprompted review
very professional
First class service, friendly and helpful driver,
25 November 2024
Unprompted review
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