Placed an online order, but I had incorrectly ordered one piece. I called and talked with an extremely helpful person. We cancelled part of the order and they shipped the parts I needed arriving two d... See more
Company replied
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See what reviewers are saying
I've used Collister and Glover for many years now. They are my 'go to' supplier for whenever I need any parts, big or small, for both my outdoor irrigation and wastewater collection and for my hous... See more
I urgently needed a replacement pump to replace a failing item on our spring water domestic system. Collister & Glover had exactly what I needed and at a very appealing discounted price. I ordered... See more
Wanted to purchase pump to drain well during lockdown. Thought it was a faint hope in the prevailing conditions. Not so ! Sales Director working from home advised, sourced and had despatched wit... See more
Company details
Information provided by various external sources
Established in 1977, operating from purpose built facilities in Deeside, Flintshire, Collister and Glover are the leading EN ISO 9000 Certified independent stockists and distributor of Polyplumb, Effast, Philmac, Grundfos, DAB, Rustoleum and Tracpipe in North Wales
Contact info
Tenth Ave, Zone Three, Deeside Industrial Estate, CH5 2UA, Deeside, United Kingdom
- 01244 288 000
- sales@colglo.co.uk
- www.colglo.co.uk
4.6
Excellent
566 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
29 August 2024
Reply from colglo.co.uk
Thank you Andrew, I'm glad you found our service good!
GREAT SERVICE
22 August 2024
Reply from colglo.co.uk
Thank you for your feedback, we're happy you thought the service was great!
They didn’t have my purchase in stock…
They didn’t have my purchase in stock as it was a fairly odd item, probably old stock, but they refunded me quickly 👍
25 July 2024
Reply from colglo.co.uk
Hi Benjamin, sorry to hear we didn't have the stock for your order but we're glad you received your refund quickly! Thank you for the lovely feedback
Wrong sizeing
These are no way the size they say they are way to small
15 August 2024
Unprompted review
Reply from colglo.co.uk
Thank you for your feedback. We’re sorry to hear about the confusion with the sizing. It looks like there may have been some miscommunication regarding the product description. We previously addressed this matter with you, and we want to ensure that we resolve any remaining concerns.
For further assistance, please reach out to our customer service team at 01244 288 000 or via email at sales@colglo.co.uk. They are ready to review your order details and provide any additional support you may need.
Good Company
Easy site to navigate and make payment product arrived quickly well packaged.
9 July 2024
Reply from colglo.co.uk
Thank you for your review Steve, I'm pleased that you found our site easy to navigate!
Reply from colglo.co.uk
Hi Elizabeth, thank you for leaving us such a lovely review:)
Reply from colglo.co.uk
Thank you Ian for your feedback, we're happy to hear you were happy with our service!
Web sales not good.
I ordered on line and paid in full it said in stock, they didn’t have it , so had to order with another company who knew what stock they held. Waisted my time so don’t believe if their web site says in stock, as they then contact you with some cock and bull story.
9 May 2024
Reply from colglo.co.uk
Thank you for your feedback. We apologise for the inconvenience caused by the stock discrepancy. We are improving our stock management to prevent this from happening again.
Prompt service
30 May 2024
Obscure component delivered promptly.
30 May 2024
Reply from colglo.co.uk
Thank you for your positive feedback! We're glad to hear that your obscure component was delivered promptly!
Thank you for your prompt service in…
Thank you for your prompt service in supplying replacement parts for my heating system.
29 April 2024
Best place for Aladdin Autovent Cartridge.
This was the only company that sold and had in stock the Aladdin Autovent replacement cartridge. Plus at a reasonable price. Website easy to order and delivery prompt. Would use again.
3 April 2024
Unprompted review
Cannot remember but I know the product…
Cannot remember but I know the product came promptly and it did whatever I got it for
15 February 2024
Reply from colglo.co.uk
Thank you, Gary, we're glad you enjoyed your experience with us!
Prompt and good value
7 February 2024
Unprompted review
Great service and price
Great service and price. Good communication and delivery fault free.
1 February 2024
Unprompted review
Fast delivery and great price for my…
Fast delivery and great price for my pipe insulation and good quality product.
23 January 2024
Nice to find a company that sells at a…
Nice to find a company that sells at a realistic price let’s you know a delivery date, and then responds asking if all is ok ?, a big change from my local merchant who thinks they are doing you a favour. Thanks I will definitely use you again on my next purchase. Thank You.
3 February 2024
Unprompted review
Good quality and received very quickly-…
Good quality and received very quickly- thanks.
17 January 2024
Communication is superb
The communication with Sian was fantastic, I have no experience with the terminology for the products they sell and needed help to work out exactly what I needed to buy, and she was great.
26 January 2024
Unprompted review
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