coLanguage Reviews 105

Hello ma'am my problem is how to send my self introduction.It didn't work it's error after I process.

Customer Service is always quick, efficient and friendly!

Francesca was a great help to me with me completing my profile. She was very helpful and patient with me. Thank you.

Dear Giulia was the perfect help to me to complete my profile. She patiently guided me and helped me complete it. I really appreciate it.

Clear and fast replies. I like this customer service.

The customer service is very helpful and replies very quickly offering solutions.

As a teacher who already worked in many different teaching platforms, my experience with Colanguage was not good. In all different platforms, I usually get paid with different policies but I will definitely get PAID when I'm supposed to. Regarding this website, I have done 2 lessons of which one was requested to be paid out and they sent me an email that the money has been transferred to your PayPal. Sadly though, I didn't get the money. I sent two emails and they replied me on next week Monday with a short message: "Sometimes it can take 5 days to receive the money. Is your PayPal account correct?" There is only one way to be positive about their message which is to consider that maybe they have transferred the money from a bank account to PayPal which they didn not mention. In my email to them, I had twice requested to have the transaction ID. but they didn't send it in response and just explained shortly. I was expecting that they provide better service or explanation to a new teacher who has sent a ticket to solve a problem. Besides, they are too slow to respond a question and that makes everything harder. Honestly speaking, now I doubt about the credibility of some of following reviews and compliments. I wish they are true. If it goes on like this, I will talk to my student to cancel all his lessons so that we move to another platform soon.

coLanguage customer service staff is very patient, professional and thorough. My experience was excellent. Ms. Desirée Esposito was able to handle my requests and she was very friendly and polite. I would like to thank her for her work.

Questions, refunds...I had some and it works fine. Humans on line (not bots) with quick answers not sending you back to FAQ or giving a "general" answer.

Desiree from a customer support was very helpful. Everything was fast and clear. My problem was solved. Great service and reliable platform. Thank you very much!

Excellent service. Thank you.

I have used colanguage over the past year to learn some Bulgarian and am very pleased with their teachers and overall (customer) services.

Excellent customer service. Thank you Desiree for your support!

The customer service and support team were friendly, helpful and fast, specially Desiree Desposito. I had some difficulties with withdraw the money on my account and they solved it very fast. Also, from the very beginning of my working for coLanguage they were nothing but fast, friendly and helpful.

The customer service and support team are indeed professional and serious. They answer all questions quickly and are available to help or solve problems. Thanks, Sandra M.

Very good customer service and support! Helpful and always fast to solve any problem.

Very bad. Difficult to use. Very bad "teachers". There are other and better !! websites to learn a language. I would NOT recommend coLanguage !