Coffeelink Reviews

6,687

•

4.6

Coffee Roasters

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and wide selection of coffee products, often highlighting fresh roasting and great taste. Many appreciate the excellent customer service, noting staff helpfulness, efficiency, and dedication in handling orders and resolving issues. Reviewers frequently commend the reliable and quick delivery service, with orders often arriving promptly and correctly. However, some customers also noted occasional issues with product quality, such as receiving burnt, moldy, or unpleasant tasting beans. A few people also experienced problems with order fulfillment, including forgotten or unfulfilled orders, and damaged packaging upon arrival.

What people talk about most

Product

People report positive experiences with product, consistently praising the great selection and quality of... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent and great quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and reliable, with... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the ease and flexibility of... See more

Reviews shaping this summary

Many are I’m aware that a coffee addiction is expensive and a huge learning curve, I say expensive because of the waste in getting the correct grind and flow. Starting I tried loads of companies and... See more

Company replied

I meet many bland people during my travels so was really pleased to be greeted by the smiling and genuinely friendly young chap at CoffeeLink within Bury St Edmunds railway station. Theo was po... See more

Company replied

I have a regular monthly order of 1 kg Yirgacheffe beans, saving some 24%, but I actually use over 1 kg every month, which makes life difficult. But every so often I get the chance to order an extra k... See more

Company replied

Delicious coffee and excellent customer service, prompt delivery. I did stray away from CoffeeLink for a couple of months but so pleased to be back. I ventured to another company who only did one for... See more

Company replied

Company details

Written by the company

Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!

Contact info

31 Knightsdale Road, IP1 4JJ, Ipswich, United Kingdom
www.coffeelink.com

4.6

Excellent

7K reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Coffee Bean Shop - Coffee Roasters

coffeebeanshop.co.uk

(9K)

Parsley Box

parsleybox.com

4.6

(46K)

Healthysupplies

healthysupplies.co.uk

4.5

(38K)

The Bookmonger

thebookmongerbearsden.co.uk

4.7

(48)

Thewoodlandgiftcompany

thewoodlandgiftcompany.com

(853)

Timports

timports.co.uk

4.9

(3K)

Fussels Fine Foods Ltd

fusselsfinefoods.co.uk

4.9

(658)

Rock + Realm

www.rockandrealm.com

(346)

4.6

All reviews

(6,687)

232 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 8, 2025

Excellent coffee

Always great to try different coffees

25 July 2025

Reply from Coffeelink

Sep 4, 2025

Thank you for your feedback.
Enjoy your brew:)

Aug 7, 2025

As always

As always, great service and exceptional coffee! Return every month to get my coffee, with a wide range of fantastic coffee to choose from! Great service and prompt delivery too!

27 July 2025

Reply from Coffeelink

Sep 4, 2025

Thank you for your loyal feedbak
Enjoy your brew:)

Aug 7, 2025

Excellent coffee thank you

27 July 2025

Reply from Coffeelink

Sep 4, 2025

Thank you for your feedback
Enjoy your brew:)

Aug 6, 2025

22 July 2025

Reply from Coffeelink

Aug 4, 2025

We appreciate your feedback.
Enjoy your brew:)
Thank you

Aug 1, 2025

A brood of brewed coffee

Lots of choice and reasonably priced with quick delivery even without opting for next day delivery.
I opt for coffee beans but it’s good that you can receive ground coffee suitable for your type of brewing.
I’m trying various beans until I find favourites for subscription.

21 July 2025

Reply from Coffeelink

Aug 4, 2025

Thank you for your feedback, we really appreciate it.
Enjoy your brew:)

Jul 15, 2025

Prompt deliveries

Prompt deliveries, great fresh beans, knowledgeable helpful c.s.

28 June 2025

Reply from Coffeelink

Jul 16, 2025

Thank you for your feedback, enjoy your brew:)

Jul 11, 2025

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look