Chan Neill Solicitors LLP Reviews 

60
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company, praising the dedicated professionals for their exceptional support. Customers frequently highlight the helpful staff who provide prompt, clear communication and ensure every question is answered thoroughly during the entire journey. People deeply appreciate the highly efficient service and professional guidance received when managing intricate property sales and purchases. Consumers also note that advisors remain consistently responsive, reassuringly thorough, and completely dedicated to achieving smooth and successful outcomes for every client. Reviewers often mention feeling entirely supported, describing the team as trustworthy, approachable, and exceptionally skilled at making complicated legal procedures straightforward.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism,... See more

Service

Clients share positive opinions on service, highlighting efficient, responsive, and professional assistance... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting prompt... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive immediate answers to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience working with Brenda and Angel during my house purchase. From start to finish, they were attentive, organised, and incredibly supportive. They kept me updated at every stag... See more

Rated 5 out of 5 stars

As we haven’t sold a house for many years, it was important that we found the right support. Brenda was just the right person and with Angel’s help provided us with support that exceeded our expectati... See more

Rated 5 out of 5 stars

We would be delighted to recommend River Fu. Throughout the purchase process, River was consistently prompt, professional and reassuringly thorough. He responded quickly to every query, however... See more

Rated 5 out of 5 stars

I was recommended Chan Neill Solicitors through Foxtons when buying my first house. Rebecca was polite, professional, informative and responded in a timely manner when I had queries. She also communi... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

60 reviews

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4.8

All reviews

(60)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Great help when buying first home

I was recommended Chan Neill Solicitors through Foxtons when buying my first house. Rebecca was polite, professional,
informative and responded in a timely manner when I had queries. She also communicated well with my estate agent and they worked together to chase the sellers team who was causing delays. I felt I was in safe hands with her and her team and would recommend the firm.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant experience

From signing the contract and preparing the documents to getting the visa, it took only 21 days in total. Wenze Zhang is conscientious, responsible, warm, and friendly. Thank you so much, Wenze!

6 October 2026
Unprompted review
Rated 5 out of 5 stars

Chan Neill Solicitors (CNS) provide…

Chan Neill Solicitors (CNS) provide excellent conveyancing service. The team is highly qualified, professional and reasonably priced, with clear and transparent fees. I appreciated having one dedicated solicitor Hayley Ho handling my case throughout, under the guidance of an experienced senior solicitor Rebecca Chan. They were efficient, responsive, explained everything clearly and met all deadlines. The sale was completed smoothly within four months. Highly recommended for anyone selling a property.

29 September 2026
Unprompted review
Rated 5 out of 5 stars

Brenda Toa, very good property conveyancing solicitor

Brenda Toa is friendly, helpful, efficient and responsive. She helped me sell my property in two and half months. She with the support of her team are clear and precise in all information sent and requests for answers are clear and concise which can be responded to very quickly. No matter how small a query is when sent to her, a response comes back immediately. Has extremely good knowledge in property conveyancing; I would not hesitate to recommend her any friends.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Exceptionally good conveyancing service

Exceptionally good and professional service during the conveyancing of a flat sale and purchase. Great attention to detail, prompt and clear communication, and friendly, courteous customer service. Highly recommended.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Speed and efficiency together with a…

Speed and efficiency together with a kind, calm, approachable manner. Immediate response to queries, each communication furthered the process. Good communication with agent. Helpful advice about the process of our sale by auction, which was new to us. Redemption of fees/mortgage and billing excellent. Delightful experience all round.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding consultancy service

It is definitely a wise decision for me to have engaged Chan Neill as my immigration consultant. Wenze Zhang, the immigration advisor in charge of my application case, has demonstrated outstanding professional capabilities across all work dimensions: the interpretation and application of relevant immigration rules, the curation of supporting documents, the appropriate narrative in completing application forms, and the composition of a comprehensive cover letter with necessary supporting information. He has been very patient in discussion with me on all the details of my application, focused on those key points and ultimately delivered a complete and well-prepared package of application documents. I highly appreciate his high-quality professional service and invaluable assistance with my case.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I had a problem with my visa…

I had a problem with my visa application, and they immediately arranged me a group chat with the Lawyer, Wenze Zhang. We had a phone call shortly, and he helped me solved most of the problems and concerns .It was a great experience.

Thank you very much for helping!

Gloria

25 August 2026
Unprompted review
Rated 5 out of 5 stars

We would like to sincerely appreciate Brenda Tao & her team

We would like to sincerely appreciate Ms. Brenda Tao and her team for the excellent service.

Brenda is very efficient, diligent, and gives clear, straightforward instructions. She is always helpful and responsive. Despite the timing differences between Brunei and the UK, she will call us directly for urgent matters when we don’t reply, which we really appreciate.

She also checks everything in detail to ensure that we are not double-charged on our bill. That level of care and transparency is rare. If i misunderstand what she need she will patiently correct me until i get the right documentation

Highly recommended. Thank you Brenda for taking such good care of us.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Superb service…

I’m the Managing Director of a property management company with multiple residential properties. I recently started downsizing this portfolio and decided to use these lawyers, and in particular Brenda Tao. The service provided has been first class and cost effective. I have no hesitation in recommending them to other businesses and individuals alike when you need a property lawyer. I will use them as I clear further properties.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with Brenda

I had an excellent experience working with Brenda throughout my property purchase.

From the outset, Brenda was professional, knowledgeable, and exceptionally patient in guiding me through every stage of what turned out to be a far more complex transaction than anticipated. She was always willing to explain the legal process, answer my numerous questions, and ensure that I fully understood the implications of each decision before moving forward.

What I appreciated most was her calm, pragmatic approach and her attention to detail. Throughout the process, I felt that my interests were being protected and that I was receiving clear, honest advice. Even when unexpected issues arose, Brenda remained responsive, supportive, and focused on finding practical solutions.

Buying a property can be stressful, but having a solicitor who is approachable, thorough, and genuinely committed to achieving the best outcome made a significant difference.

Thank you, Brenda, for your professionalism, guidance, and dedication throughout the transaction. I would not hesitate to recommend you to anyone looking for an experienced and reliable property solicitor.

Best regards, Irina.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Chan Neill Solicitors during the purchase of our home. A special thank you to Ms Buddika Kadurugamuwa, who handled our case with outstanding professionalism, efficiency, and attention to detail.

From the very beginning, Buddika was responsive, organised, and always kept us updated. She answered our questions promptly and made what could have been a stressful process feel straightforward and well managed.

One thing that really impressed us was how quickly everything progressed. The whole conveyancing process was handled efficiently without compromising on quality or attention to detail. Her dedication and commitment gave us complete confidence throughout.

We are truly grateful for all the hard work and support she provided in helping us buy our home. We highly recommend Chan Neill Solicitors, especially Ms Buddika Kadurugamuwa, to anyone looking for a professional, reliable, and efficient conveyancing solicitor.

Thank you again for your excellent service

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of our home

Huge thanks to Brenda Tao for making our home purchase so smooth and stress-free. They were responsive, incredibly thorough, and always kept us in the loop. The service was top-tier from initial instruction right through to completion. Highly recommended to anyone moving home!

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Tim Chan

Tim Chan and his team at Chan Neill Solicitors LLP was excellent to work with throughout the process. Tim was highly knowledgeable, thorough and thoughtful, with a strong command of the legal issues and an ability to explain complex points clearly. I really valued his advice and would highly recommend him.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellence

I couldn't have wanted a more professional, prompt, honest solicitor. Rebecca is the epitome of excellence and also a massive thanks to Hayley. I always felt listened to and understood. Selling a house is never easy but I felt they had their hands on the wheel every step of the way. Buying my next home would be a pleasure knowing I have Rebecca to depend on.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional and responsive solicitor

This solicitor firm just helped me to complete a property sale yesterday. The in-charge solicitor Brenda Tao and her team members Cammy and Thomas are professional, and responded timely almost 24 hours such that my case can be completed earlier than expected. They handled buyer's solicitor numerous in-depth queries patiently and carefully. I am very much satisfied with their works. I will definitely give further case to them in future.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Brenda Tao

Brenda Tao -
I recently worked with Brenda Tao and her team on a property transaction, and I was extremely impressed by their professionalism and efficiency throughout the process. Brenda was highly responsive, detail-oriented, and always willing to explain each step clearly, which made what could have been a stressful experience feel straightforward and manageable.
Her thorough approach, excellent communication, and proactive handling of matters helped ensure everything progressed smoothly and on schedule. I felt confident knowing that every detail was being carefully reviewed and addressed.
I would like to thank Brenda and her team for their outstanding service and dedication. I would not hesitate to recommend Brenda Tao to anyone seeking a reliable, knowledgeable, and highly effective conveyancing solicitor.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Brenda Tao did a wonderful job…

Brenda Tao and her team did a wonderful job working on the sale of two properties for me. Her attention to detail, quick turnaround times and overall thoroughness meant that the transactions went through quickly and smoothly. Thank you 🙏

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Without doubt Brenda Tao is an amazing…

Without doubt Brenda Tao is an amazing solicitor, I have been in the industry over 25 years and never worked with anyone like her. Excellent communication with all parties, on top of all cases and always ready to assist. I would and do highly recommend her services if you want an efficient solicitor

1 June 2026
Unprompted review

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