Cnfoutdoors Reviews 

It doesn't even deserve 1 start. Terrible company. Terrible rubbish damaged products. Said next day. Then delivered 2 days. Wouldn't return even though delivery driver cut his hand on the sharp metal sticking through the bad packaging. Item was already rusty and didn't even fit together. Bolt holes don't line up. Customer service is shocking.
Just choose someone else to purchase through. Don't waste your time or money with CNF OUTDOORS.

I ordered and paid for a pair of rather expensive LED lights for my campervan from CNF Outdoors on 2nd February and heard nothing from them. On 16th February I emailed and asked where my lights were.
Finally on 20th February I got a reply with a tracking number but when I tried to use this it said the item was not available to track so I asked for a refund. It was at this point I was told via email the LED lights had not been posted yet and the tracking number would 'go live' in the next few days once the lights had been collected by the courier company!!!
When the LED lights finally arrived a day or so later I tested them and one was faulty so I repackaged the one light and sent it back requesting a replacement.
To date I have had no response and no replacement light. I tried to email CNF / Grant Butler and now the email address is not working and website is unavailable. I guess they have closed down.

To add insult, the second light that did work has now failed so I'm back to square one with several £'s lost and time wasted.

Very frustrating and disappointing.

Ordered goods, paid for them and then waited and waited and waited. Called, emailed numerous times to cancel order but no reply or acknowledgement of contact. The company then stated they had delivered the goods about 6 weeks after the order was placed and they had been signed for. Not by me, my wife or our neighbours. No goods, no refund nothing. Do NOT use this company as they are probably the WORST I've ever dealt with on the internet. If I could give a zero star rating they would get that.

CNF sell some good items at some good prices, however they also sell some poor quality items. I purchased a kayak and added some paddles (a configurable option), the paddles were poor quality and broke, and I cut my self on the aluminium. They were rude in their response and refused to offer a refund or replacement. Just avoid, really bad customer service. They won't be around for too long.

Ordered a Jacket from this dishonest b*****d, I got his bog standard replies, and unanswered phone calls, then when he did reply to an e mail he said "as a gesture of good will" he would see what he could do to supply my jacket, the jacket I had payed for.............good will my a**e today his e mail is unavailable and his web site can't be found, why aren't I surprised. I am now going to notify Trading Standards, the Police and whoever can help me to nail this maggot, my bank is going to get a refund, how the hell has he traded for so long, AVOID LIKE THE PLAGUE...........

I ordered a Thetford Porta Potti Excellence Electric for my 90 year old mostly bed ridden mum who is having renovations done to her bedroom. The room she transferred to did not have a toilet so this seemed an ideal solution. The purchase was made on Friday 24th Feb and I emailed Grant Butler directly to ask when I could expect delivery explaining my mum was mainly bed ridden. He responded to say I would receive it on Wednesday 1st March - but nothing arrived. I waited for it coming on Thursday but again nothing so I emailed Grant and asked him for an update and this was his response:-
'Dear Customer
We apologise for the delay in your order. We have been advised by our credit card merchants - Worldpay, that they have blocked our fascility and retained all customer payments and are not releasing any of them to us. This has put us in a very difficult position and would suggest you approach your bankers to reclaim your money as Worldpay have blocked us from refunding any customers as well. We are trying to resolve the issue - as they have no valid reason to do this.'

So, with no goods and no refund - I've just left it with my bank to follow up and ordered the item with another company who are delivering it free within two days.

My poor mum - she's really been put through it this last week. Don't use this company guys. I'm sure you can find the same from another reputable site.

This company is a joke, you will be ripped completely off. Stay away and tell others to also stay away. They will take your money and you will not receive any goods. You might as well chuck your money out into the street or down a drain. I have had the worse experience with this company. Had to get my money back through the bank. Do not use, massive warning this company is a con.

This Company has scammed hundreds of customers including myself, how and why are they still trading? I am in very poor health otherwise I would have taken this further, however several have and they are still going. Why have not Trust Pilot intervened, or maybe the Police should be informed. Their website should be removed!!

UPDATE
After many e-mails I did get a reply from CNF Outdoors. My awning is being despatched direct from the manuacturer. If I had been told this when I placed the order and given a realistic delivery date then I wouldn't have been worried.
Got there in the end.

I have ordered a caravan awning from this company and after two weeks it hasn't arrived. I have made numerous phone calls and sent messages but no one has replied. This is the order status -
29/01/2017 - 06:08:35 AM Pending
29/01/2017 - 07:18:25 AM Processing
09/02/2017 - 12:14:43 PM Shipped
This was changed to shipped just after I sent the first query about delivery. Heard nothing since, I will be contacting trading standards and reporting this company as fraudulent if I don't hear something by tomorrow.

Ordered an item. It never came. No response to phone calls or emails until I mentioned 'fraud'... then I got an instant response, promising a refund. Surprise, surprise, it never materialised. DON'T buy from this man!
Update:
A refund eventually appeared, but only after I'd set in motion a refund request from my credit card company. Item ordered 7th Dec 2016. Refunded 1st Feb 2017. Disgraceful! Stay away from this trader!

Ordered a tent that stated in the specifications that it slept 3.. item took over 3 weeks to be delivered and turns out it is a 1 man tent.. emailed them to ask for a refund.. they have now amended the information on the website to say it's a 1 man tent and have told me I cannot get a refund.. avoid ordering at all costs!!!

Ordered an item on 19th Dec, order 24768. Knew it wouldnt come until 1st week in January which was fine. Still no product and despite numerous telephone calls and emails I have heard nothing. I shall be looking to seek legal action if I have still heard nothing in next 7 days.

Spend your money elsewhere.

Not even worth this one star but there isn't a choice to pick zero, do not deal with this company at all, if you see a good review it was probably put there by the company or a friend themselves. Gears fell apart, gear cables were broke, inner and outer, i kid you not, do not deal with them. Joe from Glyn Eiddew in Cardiff.

I ordered the Muddy-fox live wire and was told i would receive in 3 days.
I spent 3 months trying to get my 150 pounds back and emailed 15 times over Christmas just to get a refund.

Absolutely awful. Daughter ordered an item costing nearly £70 - money taken from credit card immediately, item never delivered. Unable to contact company for a refund. Having to recover the money via credit card company. Don't trust these cowboys.

I ordered a bike for my daughter at the beginning of November for a christmas present, bike has yet to arrive!!

Minimal contact with CNF outdoors, now after several emails being ignored I am taking the legal route.

Avoid this company at all costs!!

BOught a Caraflo Lever mixer tap for caravan on the 24 November. They took my money ,I am still waiting for my tap ,I have sent numerous e-mail .First reply I had was item was signed for in Scotland .I line in South Wales.They said I had sent incorrect order number ,since then Nothing .No replies to E-mail or their contact E-Mail,unablde to get reply on the phone .The web site removes the Phone number ...today no number yesterday no number .It seems they have dropped off the planet .I have asked for my parts or my money back ..NOTHING .

I only wish that i had looked at this site or one like it before ordering from this firm. Order has not arrived and no response to communications, this seems to be normal experience of those offering comment. Pity that there is not somewhere to offer a warning to anyone who might not already know !

Ordered bike for my 8yr old daughter for Christmas, CNFoutdoors took payment immediately but never got bike or response from emails or messages left on phone.

We ordered a Thetford Porta Potti on the 24th October..
Payment taken immediately. We are still waiting. On 20th Nov.
Numerous emails, and phone messages left, all have been ignored.

I have reported to trading standards, and will be starting small claims procedure.. My bank are also investigating.

Response is total nonsense...we are retired and at home pretty much all day everyday....Plus we NEVER rejected a delivery
NO Deliveries were attempted, and we only got a refund after threatening legal action.....