We took a policy out last week and had an unusual question about our company mascot our Parrot. They sent an enquiry to the underwriter for us and although the underwriter took quite a time to reply... See more
Company replied
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Review summary
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Purchased Public Liability insurance 3 years in a row. Phoned to change area I trade in to be UK wide as I just had my local area included. Customer service agent was amazing. Within a minute,... See more
Company replied
My Insurance for exhibiting at Craft Fairs was arranged very quickly, and in this instance there was no excess on the policy, as there has been with others I looked at. The premium was reasonable. A... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ As a new author and self-publisher, I recently took part in my first selling event. Just days before, I found out I needed liability insurance — something I hadn’t planned for. Thankf... See more
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Company details
Written by the company
CMTIA is one of the largest providers of Public, Products and Employers' liability insurance for market traders, craft fair traders and traders at any licensed stall-based events across the UK.
Contact info
1st Floor, One The Square, Temple Quay, BS1 6DG, Bristol, United Kingdom
- 0208 102 9400
- cmtia@hayesparsons.co.uk
- www.cmtia.co.uk
4.9
Excellent
962 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Never had a problem every year for 8…
Never had a problem every year for 8 years I've used you guys to do my insurance.
8 May 2026
The process of renewal was clear
The process of renewal was clear, quick & straightforward - and the price was reasonable.
7 May 2026
Easy renewal
Always let me know the due dates. Quick and easy to renew online. Downside is the insurance has gone up a bit much for a small hobby craft stall.
7 May 2026
Very simple and easy process
Very simple and easy process. Prompt responses and great help available if any queries. Altogether a pleasant and professional experience. Thankyou
6 May 2026
Good
Good, everything straightforward. The only thing I would mention is that if you inform me that prior to approval of the policy, I would receive a phone call, then please do it! Sitting anxiously by my phone until I received an email instead.
7 May 2026
Great experience
The process of getting the insurance was quick and easy, and the price was very reasonable. Very happy.
5 May 2026
The form was easy to fill
The form was easy to fill, but, i have not yet (and hope not to) had to make a claim, that would be the real test.
11 April 2026
really easy to renew policy
10 April 2026
Your good work
9 April 2026
Renewal PLI
Great service and plenty of time to renew.
Only one question as to why this doesn’t give you the option for auto renewal?
Would recommend. 5⭐️
9 April 2026
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