Love these people. Have placed several orders over the past few months for my 09 Kawasaki Versys 650. Local dealers (USA) have all stated parts are NLA, But CMSNL have come through every time with gen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am restoring a 1974 Honda CR125M and have purchased quite a few hard to find OEM items over the past year from CMSNL, and have always been pleased with parts availability and quality. Even though I... See more
Company replied
My first order was footpeg rubbers and a hard to find fender trim part for a 1965 Yamaha YG1K. CMSNL not only had the parts, but the prices were great and shipping was super fast with constant updates... See more
Company replied
Have been looking for a new seat cover for my 97 Yamaha VMAX XTC for a long time even though they've been discontinued for years but theses guys actually had one available!! Shipping was a little over... See more
Company replied
Company details
Written by the company
CMSNL specializes in motorcycle parts for Honda, Kawasaki, Yamaha, Suzuki, BMW, KTM, Ducati and more! Your go-to webshop for OEM and aftermarket parts for 52,000+ models since 1948. Ordering is easy with a staggering 4.6M+ products shown in comprehensive technical diagrams. We ship within 5 business days on average!
Contact info
Artemisweg 245, 8239DD, Lelystad, Netherlands
- (+31)(0) 320-265120
- support@support.cmsnl.com
- www.cmsnl.com
4.0
Great
9K reviews
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, communication and parts availability. Postage to UK is quite high though, you need to order a large quantity to make it economilly viable.
13 January 2025
Reply from CMSNL
Dear Mr. Colin,
Thank you for your review. We understand the importance of reliable and high-quality motorcycle parts, and we are glad that you were satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
I’m resorting a 1980 Suzuki GS250T it’s…
I’m restoring a 1980 Suzuki GS250T it’s a 45 year old bike trying to find new engine parts that are crucial to its smooth running are like trying to find a needle in a haystack I’ve found parts from all over the world, Then I came across CMS they have thousands of parts for bikes, and to my surprise they had a brand new cylinder head for my bike I instantly bought it and upon delivery I was surprised to find that it came with new valve guides as standard. Also their customer support service are second to none they will go out of their way to make sure your order is as you expected.
I would highly recommend them to anyone looking for parts that are no longer available.
13 January 2025
Reply from CMSNL
Dear Mr. Boulton,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
Great Company !!!
I live in Japan and I bought a HONDA part made in Japan. Because I was able to find a part here that was already discontinued and unavailable in Japan. And it arrived from the Netherlands to Japan in just 4 days. Great Company.
11 January 2025
Reply from CMSNL
Dear Client,
Thank you for your review. We understand the importance of reliable and high-quality motorcycle parts, and we are glad that you were satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
Great Service
30 December 2024
Reply from CMSNL
Dear Mr. Larquier,
Thank you for taking the time to share your experience. We are pleased that you found the parts you needed and hope to assist you with future projects.
Best regards,
CMSNL.com - Parts For A Better Ride
i dont think it was your company but…
i dont think it was your company but did not recieve my item tried to report it to FEDEX who said they delivered the item and that it was signed for which is a lie as the time it was supposed to be delivered i was at work. I STILL HAVE NOT RECIEVED A MESSAGE FROM THEM,
21 October 2024
Reply from CMSNL
Dear mr. Dillon,
We're sorry to hear you have not received your order, probably due to a fault with FedEx. That is ofcourse not supposed to happen. We tried to look up any conversation you had in our ticket system, but can not find any as of right now. Is there a possibility that you can please reach out to us? We would like to look into this so we can hopefully fix this.
Thank you in advance.
Kind Regards,
CMSNL.com - Parts for a Better Ride
Brilliant service fantastic product and…
Brilliant service fantastic product and super fast dispatch a highly recommended motorcycle parts supplier another happy customer many thanks
30 December 2024
Reply from CMSNL
Dear Mr. Livingston,
Your kind words are truly valued. Whether for maintenance or restoration, we aim to supply the best motorcycle parts, and we are pleased that we could meet your needs.
Best regards,
CMSNL.com - Parts For A Better Ride
Great service
Had the parts I wanted and finding them on the diagrams was easy. Sent by post and everything I needed was there. Excellent service.
16 December 2024
Unprompted review
Reply from CMSNL
Dear Mr. Hutton,
We appreciate your positive review. Providing our customers with a wide selection of quality parts is our passion, and we are delighted to hear that you are satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
Was sent wrong package by mistake but…
Was sent wrong package by mistake but it was rectified very quickly
Thankyou excellent company
30 December 2024
Reply from CMSNL
Dear Mr. Gilbert,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
CMSNL comes through again.
Two part order, one item on backorder, both shipped quickly, and were exactly what I needed for my restoration.
30 December 2024
Reply from CMSNL
Dear Mr. Timothy,
Your feedback is greatly appreciated. We strive to provide the best experience when sourcing motorcycle parts, and it is wonderful to hear that we could assist you successfully.
Best regards,
CMSNL.com - Parts For A Better Ride
Reply from CMSNL
Dear Mr. Briggs,
Thank you for your review. We understand the importance of reliable and high-quality motorcycle parts, and we are glad that you were satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
Good packaging 👍🏻
30 December 2024
Reply from CMSNL
Dear Mr. Tewkesbury,
Thank you for your review. We understand the importance of reliable and high-quality motorcycle parts, and we are glad that you were satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
Excellent Customer Service Experience
I got exactly what I ordered and I received the order in a reasonable time frame especially given the distances involved (I am in the USA) and the fact that the parts were for an almost 30 year old bike. Pricing was good and the whole transaction was very transparent. The UPS shipping costs charged were quite reasonable. I usually get my parts in the US and the shipping costs from CMSNL are not much more that I would have paid had I ordered locally. To complicate my order I forgot a couple of items and added them on as a second order. CMSNL handled the add on order headache without issue combining the two orders and refunding the shipping costs on the second order. Two thumbs up from me!
30 December 2024
Reply from CMSNL
Dear Mr. Terry,
Your kind words are truly valued. Whether for maintenance or restoration, we aim to supply the best motorcycle parts, and we are pleased that we could meet your needs.
Best regards,
CMSNL.com - Parts For A Better Ride
Quicker and cheaper than local wtf!
I found the part elsewhere in my own country (Australia) but when it came to them finding it in their inventory and sending it, failed on both counts. I found it again after a quick search on cmsnl and I got it definitely cheaper and quite possibly quicker than I would have done done locally.
Thanks CMSNL
30 December 2024
Reply from CMSNL
Dear Mr. Coops,
Your kind words are truly valued. Whether for maintenance or restoration, we aim to supply the best motorcycle parts, and we are pleased that we could meet your needs.
Best regards,
CMSNL.com - Parts For A Better Ride
Watch list is invaluable.
I've had rare and long obsolete parts in my watch list, and twice now CMS have emailed me to say the part is available and at a reasonable price, postage to the U.K was a bit brutal, but overall the price was still less then you'd expect to pay if the part was ever available on eBay.
30 December 2024
Reply from CMSNL
Dear Mr. Crofts,
We appreciate your positive review. Providing our customers with a wide selection of quality parts is our passion, and we are delighted to hear that you are satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
Shipping to the United States
Good morning CMSNL Team,
You had the oem parts I needed, you replied to me very quickly, and worked with me on combining shipments. Shipping price was quite reasonable too.
Really, it was a pleasure doing business with you!
Thank you very much!
Gregory Chater
30 December 2024
Reply from CMSNL
Dear Mr. Chater,
We appreciate your positive review. Providing our customers with a wide selection of quality parts is our passion, and we are delighted to hear that you are satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
Reply from CMSNL
Dear Mr. Geiszler,
Thank you for your review. We understand the importance of reliable and high-quality motorcycle parts, and we are glad that you were satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
Part easy enough to order online
Part easy enough to order online. Delivery was quick. The quality of the replacement part I ordered looks good.
All in all a a good experience with this company.
Would use them again.
30 December 2024
Reply from CMSNL
Dear Mr. Paul,
Your feedback is greatly appreciated. We strive to provide the best experience when sourcing motorcycle parts, and it is wonderful to hear that we could assist you successfully.
Best regards,
CMSNL.com - Parts For A Better Ride
Reply from CMSNL
Dear Mr. Matt,
Thank you for your review. We understand the importance of reliable and high-quality motorcycle parts, and we are glad that you were satisfied with your order.
Best regards,
CMSNL.com - Parts For A Better Ride
My order was what I ordered and on time…
My order was what I ordered and on time thanks
30 December 2024
Reply from CMSNL
Dear Mr. Chicarella,
Thank you for your kind words and for sharing your experience. We take great pride in providing high-quality parts and excellent service, and we are pleased to hear that you are satisfied with your purchase.
Best regards,
CMSNL.com - Parts For A Better Ride
Word of advice
Word of advice, DON'T TRUST what you see on their website, it can be misleading.
The estimated dispatch time was 8 days (on their website) and 15 business days later I contacted them to get an update on my order (today). And you know what? Yes, you're right, my order is delayed by at least 2 months. Surprise! You thought you get parts to fix your bike over christmas? Think again!
And it's okay, if they would kindly inform me about this situation, like a week ago.
BTW their website still shows these parts with an estimated dispatch time of 8 days. Isn't that super professional?
I understand that delays can happen, but I expect to be informed about this situation as soon as possible.
It is not like they have to pay for email.
So, please confirm with them the estimated dispatch time before you place your order.
Cheers and Merry Christmas - at least to some of us.
23 December 2024
Unprompted review
Reply from CMSNL
Dear David,
We're extremely sorry to hear your parts didn't arrive in time to get to your built over Christmas Holidays. We're sure you were looking forward to it and can understand the disappointment when they did not arrive in time...
We try to keep our customers as well informed on their orders as we can. We do this by scanning the delivery times and by relaying on the information we get from the manufacturers where we sometimes need to order parts that we do not keep in stock in our warehouse.
This was the case for the parts you ordered with a longer delivery time. They needed to be shipped to us from the Manufacturer so we could pack them all together and sent the whole order out to you. However we did not receive the product, and much to our surprise, did not get any information on it either. Because of this we didn't get a notification to give you an update, and it was left to our routine checks that we pick up later on.
It might has to do with the busier times at said manufacturer, or something might be amiss elsewhere. The parts could be stuck in freight on their way to us, for example.
What ever the reason is, we're very sorry you did not get an update on this matter. We will take your feedback with us to hopefully better the experience in the future.
We'll now try to keep you well updated about the arrival of your parts. If you need any assistance, our customer support team will be happy to help!
Kind Regards,
CMSNL.com - Parts for a better Ride.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.