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clickasnap Reviews 

668
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, most reviewers were somewhat happy with their experience overall. Many people find the website easy to use, with a straightforward registration and photo uploading process, and appreciate it as a platform to share their photography and connect with a community of like-minded individuals. Some users are optimistic about earning money from their photos and enjoy the opportunity to gain experience and showcase their creativity. However, a significant number of people are dissatisfied with the payment system, citing low payouts and difficulties in earning money, even with paid subscriptions. There are also concerns about unexpected auto-charges for unused subscriptions and a lack of transparency regarding refunds and account deletion options. Some long-term users feel the platform has declined over time, with issues like poor software updates, broken promises, and a decrease in photo exposure.

What people talk about most

Website

Users describe ambiguous interactions with the website, with some finding registration and photo uploads... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many praising the ease of... See more

Payment

People report negative experiences with payment, with many reviewers expressing dissatisfaction with... See more

Social media

Consumers find social media experiences to be ambiguous, with some reviewers appreciating the community... See more

Subscription

Clients share ambiguous opinions on subscription, with some finding the membership prices affordable and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave... See more

Company replied

Rated 3 out of 5 stars

I am new here, I don't know how this site is working but I believe that this site can definitely give me some gift, if it doesn't happen then this site is nothing special for me.

Company replied

Rated 3 out of 5 stars

No doubt company is great,but some processes should be better and easy like tags and title options Because we are unable to upload any photos without unwanted tags,and no option to post and it's c... See more

Company replied

Rated 3 out of 5 stars

I just signed up a few minutes ago. The sign-in process was very easy. I thought that with the free account I could upload two photos. Evidently I have to wait a week to upload another one.

Company replied


Company details

  1. Photographer
  2. Advertising Photographer

Written by the company

A message from Martyn Roussel, Director and CEO Clickasnap is under new ownership. My team has been improving the site in many areas. One such area is renewals and refunds. I know from personal experience just how irritating it is to have money taken from my bank account for a subscription without warning. It may be legitimate, but it sucks. I have found that Clickasnap has been doing this in the past. That stops now. We will refund all legitimate claims, with no quibble, if made within 14 days. As we further improve the site and add new features, we want you to come back. We do not want you to have a bad experience. We are setting up reminders to prevent this happening in future. We care about our customers. Thank you, Martyn


Contact info

3.4

Average

TrustScore 3.5 out of 5

668 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(668)

140 reviews in the last 12 months

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Rated 4 out of 5 stars

Good marvellous

Good marvellous

2 September 2025
clickasnap logo

Reply from clickasnap

Hi Shejine,

Thank you for your review!

We’re glad to have you on the platform . Keep uploading and sharing your work, and we wish you every success in growing your Profile and contributing to our community!

Kind regards,

Katy, Customer Care Team

Rated 1 out of 5 stars

CaS used to be a great site

CaS used to be a great site, but it has rapidly declined over the past year. There's a lack of innovation, minimal development, and ongoing payment complaints. Overall, it's lost its appeal.

31 August 2025
Unprompted review
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Reply from clickasnap

Hi Jim,

Thank you for taking the time to share your thoughts. We value all feedback as it helps us to continue to improve for our members.

We recognise that some concerns have been raised over the years, and this period marks a new beginning for ClickASnap. We are continuing to grow and strengthen the foundations that may have been lacking since the beginning. In fact, the platform has been “bug free” for many months now, which has allowed us to make significant improvements to moderation, search facilities, content exposure, and many other aspects of the platform happening behind the scenes. These enhancements are the result of the dedication of our team and the support of our loyal member base.

We remain dedicated to providing a strong platform for the photography community and we welcome you back at any time to experience these enhancements first hand!

Kind regards

Katy , Customer Care Team

Rated 1 out of 5 stars

TERRIBLE YOU DIDNT ACCEPT ME I FEEL…

TERRIBLE YOU DIDNT ACCEPT ME I FEEL OFFENDED

22 August 2025
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Reply from clickasnap

Hi Llouisis,

We’re sorry to hear you feel this way. Your message isn’t fully clear to us, but we’d like to understand what happened and assist you. Please reach out to our support team at support@clickasnap.com and we’ll be glad to help.

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

It was very interesting and lot to…

It was very interesting and lot to explore in this media I love it.

25 August 2025
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Reply from clickasnap

Hi Mohamed,

Thank you for sharing your feedback with us. Its great to know you are enjoying being a member of our community and we really value your contributions!

Kind regards,

Katy, Customer Care Team

Rated 5 out of 5 stars

Good for sharing your ideas

Good for sharing your ideas ..Also I wanna know how to earn money by just my posts without buying any premium amount

25 August 2025
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Reply from clickasnap

Hi Yoursradha,

We appreciate your review! ClickASnap is all about giving photographers a space to share their work and express their creativity. Each idea helps to shape the community and we thank you for your contributions this far!

Kind regards

Katy, Customer Care Team

Rated 2 out of 5 stars

Transparency

More transparency in your advertising about getting paid just by someone viewing a picture. There is no mention they have to engage with.

25 August 2025
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Reply from clickasnap

Hi Hm,

Thanks for your feedback , we understand how important transparency is.

To clarify, the Paid Per View feature works when someone views your image for 5 seconds or longer , this is counted as a paid view. The amount you receive per paid view depends on the membership tier held by the image owner.

No additional engagement is required beyond viewing the image. However, we encourage organic interaction ,such as constructive comments and feedback—not only to help you get the most from the community but also to support a positive environment and uphold community standards.

If you’d like more detailed information or help with your account, please don’t hesitate to contact Support as they’ll be happy to guide you and provide further clarification. You can reach us as support@clickasnap.com.

Kind regards

Katy, Customer Care Team

Rated 1 out of 5 stars

I previously left 5 star reviews for my…

I previously left 5 star reviews for my experience of Clickasnap but unfortunately I've had to update these reviews with my current thoughts.

The site has received a few updates and whilst these have been meant to improve things for the users, they have often impacted exposure across the site and still have ongoing bugs or issues that have not been fixed or improved such as the search. The perks of the pro tier membership have been slowly eroded and not really worth it anymore. The site seems to be plagued with click circle behaviour mainly due to people uploading anything, rather than their best and doing view for view shenanigans to cheat the system. Clickasnap don't seem to be targeting this effectively and the users are paying the price.

I have since deleted my account after being a member since the start. It is not the same site that I originally joined. The ethos has changed and the many updates have made the experience worse in my opinion.

7 August 2025
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Reply from clickasnap

Hi Ben,

I'm sorry to hear that you're not enjoying the changes at clickasnap.

Our ethos is built in respect, fairness and long-term value, and we've made a lot of exciting updates to the site as we look to expand and evolve our offering.

We appreciate that change is not always easily welcomed and a shift in focus to a photography community and away from pay-per-view may not suit everyone. However, we will continue to build and evolve from the feedback we receive from our many users to grow the platform for the many, not for the few.

We have made some big changes that will be live across the next two weeks, so perhaps we may encourage you to return and welcome the change!

Rated 1 out of 5 stars

ClickASnap has finally snapped

I was a member of this site for 8 or 9 years. it started off well and by 2021 had grown into probably the best photography site on the web (IMHO). But it's standards have been plummeting under new management for the past 12 months. Nothing but bad software updates to the site and many broken promises of fixes from the admin team. Sadly I would now advise people against using this site.

I have removed this paragraph because ClickASnap flagged my review for containing harmful or illegal content. I strongly emphasise that I have no wish to cause harm, and have no intention of breaching Trustpilot rules, or any laws. My intentions where only to give an honest assessment of my experience.

I would have hoped for a more explanatory and positive response to attempt to regain trust in the site and the people that run it.

5 August 2025
Unprompted review
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Reply from clickasnap

Hi Dave,

I'm really sorry to hear this.

We've been prioritising stability and scalability over the last 9 or so months and we're thankful to say our users are not plagued by bugs on site, nor have they been for a long time.

We are now focusing on expanding and evolving our offering beyond our license content marketplace and unlimited image sharing, with enhance profile features, improved browsing experiences and some key community-focused features.

We constantly respond and react to user feedback and real data, to make sure the decisions we make are thoughtful, intentional and for the best of our community.

Perhaps you may enjoy getting involved in some of our beta testing, so that you can be a key voice in our development. Please do reach out to our support team for more information.

Rated 1 out of 5 stars

15 photos, 22 views, zero €, a SCAM

15 photos and 22 views, not a single penny in my account.. I should have read the reviews before subscribing to a Seller level and just threw out 6€ to these scam bugs.
I do not recommend at all.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

Stear Clear of ClickaSnap

Firstly, I will say that CAS is not a scam. It is a platform, uniquely created by Tom Oswald (no longer part of the company), where photographers could get paid for people viewing their images. I was a member for a number of years. Now the biggest gripe of most users is the fact they get very few views and the site has constant issues. Such a sad state of affairs for what was once a superb photo community.
I feel so much better now that I have removed all my images and left the platform. So much time and effort by photographers put in to building a following and a community has been ruined by so many changes to the site that stops their images from getting exposure.
Users used to have direct contact with the CEO, Mr Oswald, via the now-deleted FB group, who would answer queries, incorporate changes if feasible, and generally partake in discussions about the platform. The FB group used to be a fun, lively, open forum but on the illegal sacking of Mr Oswald, it has turned into a toxic place with users being gaslighted by the current ownership and staff, many of whose families has left 5 star reviews on Trustpilot - more gaslighting. The group has now been removed as, now the truth is 'out there', the ownership can no longer contain their lies.
I will not go into any further detail about why I left the platform but you can get an idea by searching for Tom Oswald on Youtube.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

It’s a genuine site where you can earn money for pictures but you do need to spend a lot of time on there and get lots of good pictures to see results.
I give the five stars due to their great customer service. I had an issue and Lucie was very kind and caring and helpful. Thank you Lucie

1 July 2025
Unprompted review
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Reply from clickasnap

Hi Katie,

Thank you for your review and for the five stars. We're glad to hear you're finding value in the platform and appreciate your honest feedback about the time and effort involved.

We're especially pleased that Lucie was able to help resolve your issue — we'll make sure your comments are passed along to her.

Thanks again for your support.

Kind regards

Katy, Customer Care Team

Rated 1 out of 5 stars

RENEWAL WITH NO REMINDERS - READ FINE PRINT ON POLICY

You’re responsible for managing your own subscription and they do not send you any subscription update renewal emails saying hey your subscription renewal is coming up and you will be charged the X amount on this date.

Even if charge the day of they will refuse a refund cancel your subscription and allow you access until the recently paid for (day of) subscription expires in a year. Even with a kindly and well worded email this will be their response requesting a refund and cancel of subscription, this will be their response.

“ We completely understand that forgetting to cancel a subscription can be frustrating. However, our policy does not allow for refunds when a cancellation has not been made prior to renewal. When subscribing to either a monthly or annual membership, you authorise recurring payments until cancelled. This is outlined clearly at the point of purchase, and we also make this information easily accessible on our FAQs page, even without needing to register for an account.

That said, you are always in control of your recurring payments, and can cancel or downgrade at any time. I can confirm your subscription has now been cancelled, so no further charges will apply. You will continue to receive the benefits of your membership until the end of your current paid period.

We understand this may not be the outcome you were hoping for, but we thank you for your understanding. Should you wish to upgrade again in the future, you can do so at any time via your account settings.”

In my opinion, they are essentially just counting on people, forgetting about their subscriptions and not sending any notifications that they will be charging your credit card in renewal of that subscription. They’re just trying to get away with charging people and counting on them, forgetting to manage their subscription, and then having no understanding after the fact. Terrible customer service and policy stance!!!

25 June 2025
Unprompted review
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Reply from clickasnap

Hi Cambria,

Thanks for sharing your thoughts — I’m really sorry to hear that you had a frustrating experience with your subscription renewal.

When signing up, the auto-renewal terms are shown upon membership selection and clearly at checkout so that everything’s transparent from the start. We don’t send renewal reminders, but we do make it easy to manage or cancel your subscription anytime through your account settings.

We completely understand that it’s easy to forget about a renewal, and it’s definitely not our intention to catch anyone out. Our policy doesn’t allow refunds for renewals that weren’t canceled in advance, but we always make sure that access continues until the end of the current paid period.

Appreciate the feedback — we’re always looking for ways to improve.

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

A Great Platform for Photographers of All Levels of…

A Great Platform for Photographers of All Levels

ClickASnap has been a wonderful platform for me as an amateur photographer. It’s incredibly rewarding to be able to share my work and even earn from it over time. The user interface is easy to navigate, and the community is supportive and engaged.

I truly appreciate the opportunity this platform provides — not just in showcasing my art, but also in motivating me to improve and continue creating. The earnings, even if modest at the beginning, are a great encouragement.

Highly recommended for anyone looking to turn their passion for photography into something more!

13 June 2025
Unprompted review
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Reply from clickasnap

Hi Foujan,

Thank you for taking the time to leave your feedback, its really great and encouraging to know you are not only enjoying the platform but also gaining momentum on your earnings, its definitely deserved.

Thank you for being a loyal and valued member of our community!

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

ClickASnap is improving

ClickASnap is the only photo sharing platform (as far as I’m aware) where creators can earn few bucks by sharing their photos. The platform is constantly changing based on the constant feedback of the photography community that uses it. Although the platform may be improved for performance, I am hopeful the new changes proposed by the administration team will make ClickASnap a stronger app.

13 June 2025
Unprompted review
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Reply from clickasnap

Hi Abel,

Thank you so much for your feedback!

You’re a truly valued member of our community, someone many of our members look up to so we really appreciate your insights and understand there’s always room for improvement.

It means a lot to us to hear directly from creators like you as we continue working to make ClickASnap even better. We’re excited about the upcoming changes and hope they will make the platform stronger for everyone. Thanks again for being such an important part of our community!

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

ClickASnap works.....well almost

ClickASnap is a platform in the world of photography — a space where art meets cultural storytelling.
It’s not just about uploading photos; it’s about sharing moments, emotions, and perspectives with a global audience.
From breathtaking landscapes to thought-provoking urban scenes, every image tells a story — and the community here genuinely engages with those stories.
I’ve connected with creators from diverse backgrounds and found endless inspiration in their work.
If you’re looking for a platform that values both artistic expression and meaningful connections, ClickASnap is the place to be.

13 June 2025
Unprompted review
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Reply from clickasnap

Hi Sonali,

Thank you for taking the time to share your thoughts. We really appreciate your perspective and are glad to hear that you’ve found value in connecting with others and sharing your work on ClickASnap. Feedback like this is important to us as we continue to grow and support our creative community.

Kind regards

Katy Customer Care Team

Rated 1 out of 5 stars

A genuine scam

A genuine scam, they send no reminders, no communication what so ever in terms of renewals. They just take the money straight out of your account even after cancelling your subscription. Do not sign up for this. As stated in most other reviews, a quick easy way for them to make money and they refuse to take any accountability at all.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

A Cultural Bridge Through Photography

ClickASnap is more than just a photo-sharing platform. It’s a unique cultural space where artists and photographers from around the world connect, exchange ideas, and inspire each other.
Through this platform, I’ve discovered beautiful global perspectives on nature, lifestyle, history, literature, wildlife, and more.
I truly appreciate how ClickASnap fosters meaningful cultural conversations and creative connections beyond borders.
Highly recommended for anyone who values both art and cultural exchange.

11 June 2025
Unprompted review
clickasnap logo

Reply from clickasnap

Hi Alireza,

Thank you for sharing such thoughtful feedback. We're delighted to hear that ClickASnap has provided a space for both artistic expression and cultural connection. Supporting a global creative community is at the heart of what we do, and it's great to know the platform is resonating with you in that way.

We truly appreciate your recommendation!

Kind Regards

Katy Customer Care Team

Rated 1 out of 5 stars

Do Not Sign Up – Dodgy Billing Practices

I deleted my account and cancelled all subscriptions last year yet I was still charged again a year later for another year . This is unacceptable and feels like a deliberate attempt to take money without consent. There was no warning, no notification and no way to stop the charge once it happened.

To make matters worse when I cancelled my subscription and deleted my account, I never even received a confirmation email — which is super dodgy and unprofessional.

I’ve sent three separate emails about this and have received no response. I’ve never experienced such poor service from any company before. Extremely disappointed with this kind of practice and complete lack of customer support.
………

Hi Katy, I’m replying here to your response to my review — and I have to say, you’ve completely avoided the most serious issue I raised.

When I cancelled my subscription and deleted my account last year, I never received any confirmation email. That’s not just a minor detail — it’s a serious failure on your part. Without any confirmation, I had no way to verify that the cancellation was successful, which conveniently left the door open for this unauthorised charge a year later. Frankly, it feels like a loophole designed to benefit the company, not the customer.

Your refund doesn’t undo the stress, time, or frustration caused by this — and it definitely doesn’t excuse the lack of transparency, the missing confirmation, or the fact I had to chase support multiple times before getting a proper answer.

This whole experience has been extremely disappointing. I’ve never come across such poor service or questionable handling from any other company.

To anyone considering signing up to ClickASnap — I strongly recommend you don’t. The way they handle cancellations, billing, and customer support is unprofessional at best and feels deliberately misleading. Save yourself the hassle.

………..

Just to be clear, Katy — I did cancel my subscription when I deleted my account. I followed the process, but got no confirmation, no warning, and no way to verify anything. That’s a system failure, not user error.

Your response keeps claiming I didn’t cancel — but I did. And if your system can’t confirm or notify users properly, that’s on you.

Also, it’s telling that I only got a reply after posting a public review, despite emailing you multiple times. That’s not support — that’s damage control.

6 June 2025
Unprompted review
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Reply from clickasnap

Hi Marcin,

Thank you for taking the time to share your experience — we’re genuinely sorry to hear how frustrating this has been for you.

After a thorough check of our support records, we can confirm that we received one email from you on Saturday, 7th June. As our support hours are Monday to Friday, 9am–5pm (UK time), your message was replied to promptly the following Monday morning, 9th June. In that response, a member of our team fully investigated the issue, identified that while your account had been deleted, your subscription had not been cancelled, and processed a full refund as a resolution.

We understand your concern around the lack of a cancellation confirmation — and we agree that this is an area we can improve. When a user deletes their account, they no longer have access to subscription settings or downgrade indicators, which would typically show cancellation status. Additionally, subscription status is also reflected in your payment provider account, and we always recommend checking there if in doubt. That said, we’re actively working to improve the visibility of these confirmations to help avoid situations like this in future.

Regarding the multiple emails you mentioned — we would really appreciate it if you could forward any that may not have reached us to help us investigate further. We’ve only been able to locate the one, and if others were sent, we'd like to understand why they didn’t arrive.

We take your feedback seriously and are always striving to provide better communication and more clarity in our processes. While we’re sorry this situation caused stress and frustration, please know that our support team is here to help — and we’re committed to learning from these moments to do better.

Kind regards,
Katy
ClickASnap Support Team

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