We have dealt with WhitesPay for many years & have always found them to be highly professional, with great customer service. Highly recommended.
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First class currency transfer service. We don't do this a lot, but we still feel that our custom is highly valued - Alexis was a great help today, patiently offering assistance as we blundered our way... See more
Company replied
Whitespay offer a totally professional and seamless service, I only wish I'd discovered them sooner! As an SME who'd spent several years paying £17 transaction fees and uncompetitive FEX rates fo... See more
Company replied
First time I've used Whites for a couple of years due to covid. But nothing has changed, details still held, everything was done in minutes over the phone and the transfer took place within one workin... See more
Company replied
Company details
Written by the company
Clearing provides a global business account designed for the modern era of cross-border commerce. Our offering makes it simple for companies to manage trade, payments and treasury in both local and digital currencies, all from a single, secure account. With named IBANs in 24 currencies, including more than 14 local options, we help businesses expand internationally with confidence. At Clearing, our focus is on making international payments straightforward, efficient and ready for the future.
Contact info
No. 1 Royal Exchange Avenue, EC3V 3LT, London, United Kingdom
- +44 (0) 20 8154 3174
- info@clearing.com
- www.clearing.com
4.9
Excellent
384 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent personal service
Excellent personal service, no sitting on hold at all. You don't get as good an exchange rate as you can with some online services but it's more than worth the extra for the speed of delivery and peace of mind. There are just too many horror stories of delayed or lost payments and very poor customer service if something does go wrong. If it's a significant sum of money and timely payment is important, I can't recommend WhitesPay too highly.
22 August 2018
Reply from Clearing: Previously WhitesPay
Thank you so much for your kind review.
We take great pride in our customer service levels and it is nice to see that they are recognised by our customers.
Thank you
Kind regards
Richard
Head of Sales
Fast service
21 August 2018
Reply from Clearing: Previously WhitesPay
Thank you for the review Vijay. WhitesPay are pleased that your first transaction has been fast and efficient.
Kind regards,
Leanne
Client Relationship Manager
Excellent well informed service.
7 August 2018
Reply from Clearing: Previously WhitesPay
Thank you for your kind words Terry. The team look forward to assisting you again in the future!
Kind regards,
Leanne
Client Relationship Manager
Reply from Clearing: Previously WhitesPay
Hi Chris, Thank you for a great review! WhitesPay welcomes all recommendations.
Kind regards,
Leanne
Client Relationship Manager
Good working with Thomas and team
Good working with Thomas and team. Very efficient and timely responses.
30 July 2018
Reply from Clearing: Previously WhitesPay
Thanks Conor! I'm so pleased that our timely manor has been recognised.
Kind Regards,
Leanne
Client Relationship Manager
Leanne went above and beyond
Leanne went above and beyond , also Tom & Sam very helpful.I am a aged silver surfer and without Leannes help my transaction would not have happened thanks Leanne
26 July 2018
Reply from Clearing: Previously WhitesPay
Hi Andrea. Thank you for such kind words, WhitesPay takes great pride in our customer service. Please feel free to get in touch when we can next assist with your currency exchange requirements.
Kind regards,
Leanne
Client Relationship Manager
great service and offering with very…
great service and offering with very competitive rates,
23 July 2018
Unprompted review
Reply from Clearing: Previously WhitesPay
Thank you Paul. We look forward to assisting you again next month.
Kind regards,
Leanne
Client Relationship Manager
Reply from Clearing: Previously WhitesPay
Thank you for the great review Ross. WhitesPay takes great pride in the rates we are able offer.
Kind regards,
Leanne
Client Relationship Manager
Very easy to deal with and pleasant too.
5 July 2018
Reply from Clearing: Previously WhitesPay
Thank you so much for your kind words.
Really pleased to see that we are being recognised for our continued strive for excellence in everything we do.
Thank you again
Kind regards
Richard
Head of Sales
Reply from Clearing: Previously WhitesPay
Hi Keiko
Thanks for your review.
Really please to read that our service is being recognised and appreciated by our clients.
Thanks again
Richard
Head of Sales
Tim and Sam were very helpful to make a…
Tim and Sam were very helpful to make a quick and easy trade deal but your paper work indicated that it might take between 1 and 3 days for the exchanged transaction which was confusing as the money was actually took only a few hours.
29 June 2018
Reply from Clearing: Previously WhitesPay
Hi Pat
Thanks for your review. I'm glad the team are quick to react to your requests and make things easy for you - just what we strive to achieve here at WhitesPay.
Kind regards
Richard
Head of Sales
Reply from Clearing: Previously WhitesPay
Thanks for the great review!
Kind regards,
Leanne
Client Relationship Manager
I found the staff helpful and friendly…
I found the staff helpful and friendly and money has been transferred with little or no fuss.
14 June 2018
Reply from Clearing: Previously WhitesPay
Thank you Gillian, WhitesPay tries to make the process as seamless as possible, hope to speak to you again soon.
Kind regards,
Leanne
Client Relationship Manager
theyre good!
13 June 2018
Reply from Clearing: Previously WhitesPay
Thanks Paul! We look forward to assisting you on your next trade.
Kind regards,
Leanne
Client Relationship Manager
Excellent service
I use WhitesPay regularly. Always excellent service, good rates and fast payments. Highly recommended.
6 June 2018
Unprompted review
Reply from Clearing: Previously WhitesPay
Thank you for the great review Richard. I hope all the renovations are going well, speak soon!
Kind regards,
Leanne
Client Relationship Manager
Proactive and efficient
Been using WhitesPay for about 12 months and have no complaints at all. Proactive and efficient.
30 May 2018
Reply from Clearing: Previously WhitesPay
Thank you Laura. Let the next 12 and many more months be the same, if not even better.
Kind Regards,
Leanne
Client Relationship Manager
Reply from Clearing: Previously WhitesPay
Thank you Martin,
Kind Regards,
Leanne
Client Relationship Manager
Very helpful
Very helpful, always available and of assistance even with enquiries for very small amounts. Nice and reliable and trustworthy which is very important and not as usual nowadays as one would expect.
18 May 2018
Reply from Clearing: Previously WhitesPay
Thank you for the lovely review Rose! Its great that local businesses are working together. Speak to you soon.
Kind regards,
Leanne
Client Relationship manager
Excellent service from 'The Team' @…
Excellent service from 'The Team' @ Whites - as always!
17 May 2018
Unprompted review
Reply from Clearing: Previously WhitesPay
Thanks for the fab review Vanessa. I look forward to a catch up very soon!
Kind regards,
Leanne
Client Relationship Manager
Fantastic service
Fantastic service. Upto date information and communication. Tom and Leanne went out of their way to look after me. I would have no hesitation in recommending Whites for all of your international currency needs.
10 May 2018
Reply from Clearing: Previously WhitesPay
Thank you for the lovely review, WhitesPay takes great pride in our customer service! We look forward to expanding our new relationship for the future.
Kind regards,
Leanne
Client Relationship Manager
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