Rebus logo
Visit website

Rebus Reviews 508

•
TrustScore 5 out of 5

4.8

Payroll Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the timely and accurate payment system, often receiving their wages as promised, sometimes even earlier. The staff is frequently highlighted for being friendly, informative, polite, and helpful, making the overall service experience positive. The registration process and user experience are described as easy, seamless, and straightforward, with many appreciating the clear communication through text and email. However, some people were dissatisfied with specific interactions, noting unhelpful staff or issues with wage deductions.

What people talk about most

Payment

Customers consistently note positive experiences with payment. Many reviewers highlight prompt payments, with... See more

Service

Customers had positive experiences with service. Many reviewers praise the professional, reliable, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

User experience

Users describe positive interactions with the user experience. Customers found the onboarding and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers found the sign-up process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1st week on the Rebus Payroll and there were no issues at all. All electronic correspondence went well and was easy to navigate. Payment received on time.

Rated 5 out of 5 stars

My first week with Rebus. I found the staff very friendly and very informative. The on line registration form was easy to navigate. My text confirmation, on line payslip and money in the bank was al... See more

Rated 5 out of 5 stars

Polite and friendly staff over the phone, registration was simple, and most importantly, my money was in my account friday morning, with a text of confirming amount, and CIS deduction slip to my email... See more

Rated 5 out of 5 stars

The whole experience has been really easy, I gave them my information, checks were carried out. They kept me informed by text and email, no dramas at all.

Company details

  1. Payroll Service
  2. Bookkeeping Service
  3. Payment Service

About Rebus

Written by the company

Rebus offer PAYE umbrella and Self-Employed payroll solution for temporary contract workers. We provide the highest quality of service to ensure the worker receives prompt payment for the work they undertake. We are owned by a former HMRC Tax Inspector and our staff have over 25 years’ experience in the industry.

This wealth of compliance, knowledge and experience in the industry allows us to offer the highest level of customer service to our agency partners and this is evident in the long running relationships we have as well as our high retention rates within our workforce.

Due to the changes in the temporary labour market legislation, the way contractors are paid is determined by their own personal circumstances, how they are engaged, what job they do and how they do that job.

We offer straightforward, simple guidance on how contractors can operate and provide a solution that is tailored to the needs of each assignment, with the flexibility to adapt should the role change.

Contact info

4.8

Excellent

TrustScore 5 out of 5

508 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy sign up process

Easy sign up process, all done via email. System is great that you can view payslips in advance and also get text and email confirmation

24 April 2026
Rated 5 out of 5 stars

Payment service

Rebus are the chosen payment service of my agency and are very thorough from start to finish making sure i was paid

24 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look