Clearing: Previously WhitesPay Reviews 

384
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have dealt with WhitesPay for many years & have always found them to be highly professional, with great customer service. Highly recommended.

Rated 5 out of 5 stars

First class currency transfer service. We don't do this a lot, but we still feel that our custom is highly valued - Alexis was a great help today, patiently offering assistance as we blundered our way... See more

Company replied

Rated 5 out of 5 stars

Whitespay offer a totally professional and seamless service, I only wish I'd discovered them sooner! As an SME who'd spent several years paying £17 transaction fees and uncompetitive FEX rates fo... See more

Company replied

Rated 5 out of 5 stars

First time I've used Whites for a couple of years due to covid. But nothing has changed, details still held, everything was done in minutes over the phone and the transfer took place within one workin... See more

Company replied

Company details

  1. Payment Service
  2. Money Transfer Service

Written by the company

Clearing provides a global business account designed for the modern era of cross-border commerce. Our offering makes it simple for companies to manage trade, payments and treasury in both local and digital currencies, all from a single, secure account. With named IBANs in 24 currencies, including more than 14 local options, we help businesses expand internationally with confidence. At Clearing, our focus is on making international payments straightforward, efficient and ready for the future.


Contact info

4.9

Excellent

TrustScore 5 out of 5

384 reviews

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No recent history of asking for reviews

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4.9

All reviews

(384)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi,

We’re really pleased to hear how happy you are with the service you have received today and we would all like to offer our thanks to you for your continued support.

We look forward to hearing from you again soon.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 4 out of 5 stars

very fast and efficient

10 September 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Mark,

Thank you for this positive review. It’s great to receive such wonderful feedback from our customers.

Thanks for your support.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Fast and friendly with great rates

Very fast service, very friendly helpful people, very good rates.

13 August 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Jason,

Thank you very much for taking the time to leave this review. We really appreciate your feedback and we look forward to continuing to work with you going forwards.

Thanks once again.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

first class service and competitive…

first class service and competitive rates

4 August 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Russell,

Thank you for taking the time to complete this review. It's great to receive such positive feedback and we look forward to continuing to work with you going forwards.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Very helpful

18 July 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi,

On behalf of all of us here at WhitesPay, I would like to thank you for this kind review. We hope to hear from you again very soon.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Excellent very personal service

Excellent very personal service. The WhitesPay people are very professional and if there is ever a problem, they will help you at every step to rectify it. I’ve been using WhitesPay for years and they have never let me down.

7 July 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Laura,

Thank you so much for taking the time to complete this review. We're really pleased that you are happy with the service you receive and we very much look forward to continuing to work with you.

Thanks once again.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

asha

Feel good service. I trust them. Thank you very much.

1 July 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi,

Thank you for your wonderful comments. It's great to hear when our customers believe we are delivering an excellent service which is what we always strive to achieve. We really value your feedback and appreciate you taking the time to write this review.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Brilliant.

Brilliant.
The best currency provider we have used so far for our business. Excellent is a understatement for this company. (Significant Business Limited)

22 June 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Jalil,

Thank you for such kind comments. It's great to hear when our customers believe we are delivering an excellent service which is what we always set out to achieve. We really value your feedback and appreciate you taking the time to write this review.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Good service and prompt action with…

Good service and prompt action with everything transaction from all staff, especially Sam Wood

6 June 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Paul,

We’re really pleased to hear how happy you are with the service you are receiving and we would all like to offer our thanks to you for you continued support.

We look forward to hearing from you again soon.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Best rates available and extremely…

Best rates available and extremely efficient and professional service.

5 June 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Richard,

Thank you for taking the time to complete this 5* review. We really appreciate your comments and we look forward to continuing to work with you.

Thanks once again.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Well run company,always helpful and…

Well run company,always helpful and quick to respond to my requests

1 June 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi,

Thank you for your kind comments. It's great to hear when our customers believe we are delivering an great service which is what we always set out to achieve. We really value your feedback and appreciate you taking the time to complete this review.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Good quick efficient service every time…

Good quick efficient service every time - and easy too!
Good communication, excellent rates and a professional Service!

29 April 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Sam,

We’re delighted to hear how happy you are with the service you receive and we would all like to extend our thanks to you for you continued support. It really means a lot to all of us here at WhitesPay.

We look forward to speaking with you again soon.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Fund wire

The team is very professional .

1 April 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi,

Thank you for taking the time to complete this 5* review. We really appreciate your comments and we look forward to continuing to work with you.

Thanks once again.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Good quick efficient service every time…

Good quick efficient service every time - and easy too!

1 April 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Iain,

We would like to thank you for taking the time to write this review and we are ever so pleased to hear that you're happy with the service you receive from WhitesPay. We are really looking forward to continuing to work with you going forwards.

Thanks once again.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Great friendly efficient service from…

Great friendly efficient service from Tom

1 April 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Philip,

Thank you for your positive review. It’s great to hear such kind feedback from our customers and it’s great to know we’re doing a brilliant job.

Thank you for your support.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

They always know who I am when I call…

They always know who I am when I call and have all my a/c info to hand. Really easy transactions

26 March 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Mike,

We’re really pleased to hear how happy you are with the service you are receiving and we would all like to offer our thanks to you for you continued support. It really means a lot to all of us here at WhitesPay.

We look forward to hearing from you again in the near future.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Good communication

Good communication, excellent rates

20 March 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi Alistair,

We really appreciate your kind words and the whole team would like to pass on their thanks to you for taking the time to write such a positive review. We look forward to hearing from you again soon.

Thanks once again.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

EXCELLENT AS ALWAYS

18 March 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi,

Thank you for your lovely comments. It's great to hear when our customers believe we are delivering an excellent service which is what we always set out to achieve. We really value your feedback and appreciate you taking the time to write this review.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars

Excellent honest friendly prompt…

Excellent honest friendly prompt service which I recommend to anyone

17 March 2021
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi,

Thanks for such wonderful feedback. We really appreciate you taking the time to let us know your thoughts and we are looking forward to hearing from you again soon.

Thanks once again.

Kind regards,

Alexis Sheppard
Payments Administrator

Rated 5 out of 5 stars
Clearing: Previously WhitesPay logo

Reply from Clearing: Previously WhitesPay

Hi,

Thank you for your kind comments. It's great to know when our customers believe we are delivering a great service which is what we always set out to achieve. We value all feedback and we really appreciate your review.

Kind regards,

Alexis Sheppard
Payments Administrator

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