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Although we are from the UK we decided, while in Melbourne, to book an Azamara cruise from Singapore to Melbourne. Lauren Macartney was helpful right from the start, going over and above to help us with arrangements following my wife's suffering a serious accident. Her prompt communication and empathy were very much appreciated.
everytime I had a query they had no idea what was happening, even when the checkin point was changed. They just referred me to the cruise line. Customer service zero.
Have always had outstanding customer service from Clean Cruising. Sally always helps with all of my questions and makes sure she gets back to me quickly. She also saved us money from what we could get with the cruiseline themselves.
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