CJCH Solicitors Reviews 

274
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, supportive, and knowledgeable staff for their helpfulness. The excellent and efficient service frequently makes complex processes feel smooth and stress-free, with reviewers appreciating quick response times and constant updates. However, some customers noted areas for improvement. A few people experienced significant delays due to a perceived lack of proactivity. Some reviewers were also unhappy with communication, mentioning a need to constantly chase for updates or slow responses.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many expressing high satisfaction and recommending the company... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of communication. Customers... See more

User experience

Customers had positive experiences with the user experience, often describing the process as smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CJCH Solicitors were fantastic. It was my first solo house-buying process, which felt both intimidating and overwhelming, but the team really took the stress out of the situation and were there at eve... See more

Company replied

Rated 5 out of 5 stars

We had Amelia Hunt acting on our behalf with our property sale and purchase. What an incredible solicitor she is. She was thorough and professional through out the entire process. She was always quick... See more

Company replied

Rated 5 out of 5 stars

Nia Weatherby and and Rebecca Wiltshire were fantastic throughout our recent sale and purchase of a new property - we couldn’t have asked for better service. Thorough, detailed, calm - we felt as tho... See more

Company replied

Rated 5 out of 5 stars

I have no hesitation in giving Gavyn Cook of CJCH Solicitors my highest praise in the way my two court cases were handled. Gavyn's knowledge of the law and how to present my case to the court has... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

About CJCH Solicitors

Written by the company

Award-Winning Legal Practice

CJCH Solicitors is a multi award-winning legal practice, with over 40 years experience in personal and corporate, and legal aid services. We focus on supporting the community and delivery legal services which cater to a wide variety of lifestyle requirements.

Contact info


4.9

Excellent

TrustScore 5 out of 5

274 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(274)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Only just started the process of…

Only just started the process of Buying.
Up to now they have given good and clear information in a prompt manner

6 November 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for taking the time to leave a review. We’re glad to hear you’ve found the process clear and the information helpful so far. Best regards, CJCH Team.

Rated 5 out of 5 stars

Very good experience

We have used CJCH in Blackwood on three occasions over the last few years, the most recent being my mother's house sale. I would definitely recommend this firm. Communication is excellent and staff are helpful and pleasant which makes a stressful time that much easier - thank you Rebecca and Nia.

30 October 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for taking the time to share your experience with us. We're glad we could support you during such an important process and make it a little easier. Your kind words about our team mean a lot.

Best regards,
CJCH Team

Rated 5 out of 5 stars

Probate

Excellent company Danielle and zach were professional and caring throughout a very difficult time. Customer service excellent.

3 June 2025
Unprompted review
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Reply from CJCH Solicitors

Hi Tina, thank you for taking the time to leave us this wonderful review. We're truly grateful for your kind words about Danielle, Zach, and our excellent customer service, especially during a difficult time.

CJCH Team

Rated 5 out of 5 stars

Sarah and Jerome were both very…

Sarah and Jerome were both very responsive and made sure both the sale of a property for my stepmother and the subsequent purchase of a new home all went very smoothly. Exchanging on both on same date and completing on both on the same day. All went without any hitches or delays. Very professional all round.

3 November 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Anthony, for taking the time to leave such a thoughtful review. We’re glad to hear that Sarah and Jerome were able to assist you smoothly with both the sale and purchase process.

Best regards,

CJCH Team

Rated 5 out of 5 stars

Outstanding Service from Ffion Barnett at CJCH Blackwood

By far the best firm I’ve ever used for a house move. Ffion Barnett was absolutely incredible from start to finish, patient, knowledgeable, and diligent throughout the entire process. She communicated with us constantly and explained everything clearly, which made a complex sale and purchase feel so much more manageable.

Our transaction wasn’t straightforward, but Ffion went above and beyond to make sure everything stayed on track, especially towards the end when the timeframes became tight. I genuinely trusted her completely, something I’ve rarely felt with conveyancers in the past.

She was professional, approachable, and took the time to explain every hurdle in detail so we always understood where we stood. Ffion has genuinely restored my faith in conveyancers. I can’t thank her enough for her hard work and commitment.

I would 100% recommend CJCH Solicitors, and especially Ffion, to anyone looking for a solicitor who truly cares and delivers exceptional service.

31 October 2025
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Reply from CJCH Solicitors

Thank you, Sophie, for your fantastic review! We're so glad to hear that Ffion's dedication, clear communication, and support made your complex house move a smooth experience. It's wonderful to know she restored your faith in conveyancers and that you would highly recommend CJCH Solicitors.

Your kind words are genuinely valued.

CJCH Team

Rated 5 out of 5 stars

An Easy Experience

A great professional company which made both selling and purchasing easy.

7 October 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your valuable feedback! We're happy to know we made your selling and purchasing experience easy.

The CJCH Team.

Rated 5 out of 5 stars

Great experience

By far, the best property solicitors I have dealt with. I have bought and sold a few properties over the years, which I have always found incredibly slow and difficult to communicate with. However, Nia and Rebecca at CJCH have been great throughout and kept us updated especially through a few difficult situations with houses falling through etc. Thank you both!

20 October 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your wonderful review, Kate! We're so happy to hear that Nia and Rebecca made your property transactions smoother, particularly during difficult situations. We truly appreciate you sharing your experience.

CJCH Team

Rated 5 out of 5 stars

Excellent service from CJCH Solicitors

I had a great experience with CJCH Solicitors throughout my conveyancing process.
A special thanks to Amelia Hunt for her exceptional work and professionalism. She took the time to explain everything in detail and promptly addressed all my queries, ensuring the entire process went smoothly. Her clear communication and attention to detail made a real difference.
I highly recommend CJCH Solicitors and Amelia for anyone looking for a reliable and supportive conveyancing service.

15 October 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Nitin, for your kind words and for taking the time to leave a review. We're so glad to hear that Amelia provided clear communication and support throughout your conveyancing process. Your recommendation means a lot to us!

Best regards,
CJCH Team

Rated 5 out of 5 stars

Professional service

CJCH dealt with the sale of our late mother’s property. The process was less stressful than I expected and the app was useful for completing initial paperwork. Our emails to Alix, were answered within the same day or next day. The service we received was professional and good value, will definitely use CJCH in the future.

15 October 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your kind review and for sharing your experience. We're glad to hear that the process went smoothly and that our team, along with the app, was able to support you during this time. We look forward to assisting you again in the future.

CJCH Team

Rated 5 out of 5 stars

Amazing

Can’t thank the team enough for the help and support through buying our first house.
As you know, buying a house can be so stressful but Jerome, Sarah and Amelia all made the whole process a breeze.
We had constant updates throughout and any questions I had were answered within minutes.
A friendly and professional approach to all that was needed, the whole process completed within a few months.

10 October 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your wonderful review! We're so happy to hear that Jerome, Sarah, and Amelia made your first home-buying journey a breeze with constant updates and quick responses. We truly value your feedback and it was a privilege to assist you.

CJCH Team

Rated 5 out of 5 stars

Thank you so much Gavyn Cook

Gavyn Cook of CJCH Solicitors was assigned to my nephew and we were so fortunate to engage his services. He is a genuine person, a true gentleman and an incredibly skilled lawyer. A pleasure to deal with. From the outset he was sensitive to the situation and he steered us to achieve the most satisfactory and fair outcome. His calm and friendly nature enabled us to have a positive experience throughout the dealings and whilst in the Magistrates Court. He explained everything in a calm and pragmatic way and his professionalism and communication skills were invaluable to all of us when we needed the guidance. Gavyn is a credit to the legal profession and we would highly recommend him. Thanks Gavyn and please also pass on our appreciation to the team who support the legal work at CJCH Solicitors.

6 October 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Zoey, for taking the time to share such kind words about Gavyn and your experience with our team. We’re grateful for your thoughtful feedback and are so glad we could provide the guidance and support needed during this process. Your recommendation means a lot to us. Best regards, CJCH Team.

Rated 5 out of 5 stars

Sarah and Amelia kept us informed of everything

Sarah and Amelia kept us informed all the way through the process of moving home.

3 October 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Jacky, for taking the time to share your feedback. We're glad to hear that Sarah and Amelia kept you well-informed during your home move.

CJCH Team

Rated 5 out of 5 stars

First-Class Service Buying and Selling Our Home

We are absolutely delighted with the service we received from Theresa, Kim and their team. They were incredibly thorough, with no stone left unturned, which is exactly what you want when making one of the biggest purchases of your life.
From selling our flat to buying our new home, the whole process was handled smoothly and professionally. Communication was excellent throughout; they were always easy to reach by email. We liked the updates through the app, and we felt truly supported every step of the way.

We’re now happily settled in our lovely new home thanks to Theresa and her fantastic team, and we’ll be recommending them to all our family and friends!

30 September 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for taking the time to share your fantastic feedback! We are so glad to hear that Theresa, Kim, and the team provided such thorough and professional support throughout your home buying journey. We truly value your kind words and recommendations.

CJCH Team

Rated 5 out of 5 stars

Great service

18 September 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for the review and 5-star rating Eric.

Best,

CJCH Team.

Rated 5 out of 5 stars

Help from Natalie

Natalie Summers was absolutely fantastic with helping me with a sale of my old property after contacting her through linked in and is an absolute asset to your company.
Ill be forever grateful. Thank you !!

30 October 2024
Unprompted review
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Reply from CJCH Solicitors

Thank you, Rhys, for your kind words about Natalie Summers. We're so glad to hear she provided such fantastic assistance with the sale of your property and that you found her to be an asset to our company. We truly appreciate you taking the time to share your experience.

CJCH Team

Rated 5 out of 5 stars

Every solicitor that I have dealt with…

Every solicitor that I have dealt with from CJCH have been nothing less than exceptional.

Attentive, caring, and taking all facts into account.

I couldn’t advise another law firm for any matters that require attention of detail and full care.

25 September 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, David, for taking the time to share your wonderful feedback! We truly value your kind words about our solicitors' exceptional, attentive, and caring approach. It's rewarding to hear that our dedication to detail and full care shone through.

CJCH Team

Rated 1 out of 5 stars

Stressful and disappointing service

The experience we received from the firm was not great at all. We were recommended to use these solicitors, however, it turned out to be the worst experience we have had with a law firm which caused us a loss of £3,300 as we had to pay additional tax as the firm caused a delay in them receiving the mortgage offer from our lender.

We had been informed by the lender that the firm had the incorrect email address so the mortgage offer was being sent, however, the email address was no longer active. We have been informed by the lender that the responsibility should be on the firm to have their contact details updated on the system.

As buyers, we are not aware of the process and it was only when we started chasing regarding the mortgage offer, it was at that point that they somewhat tried to contact the lender to get an update. In correspondence we saw that there was an email sent from the firm saying that they don't have time to sit and be on hold on the phone to the lender to have this matter resolved.

Due to the lack of proactivity by the firm, the mortgage offer was issued 3 months later which caused a significant delay in our transaction. Whilst they were not aware of the tax rules changing, if they had been more proactive, the mortgage offer would have been received much earlier and the matter would have completed on time.

We were buying in our company name and we as part of the mortgage terms and condition, as directors we had to obtain independent legal advise. The firm agreed to do this for us by appointing us another solicitor, however, we were being chased on documents which hadn't even been sent to us by the team. We did not appreciate the tone which was used especially as we didn't have the required documents. We had also just arranged for signed documents for the purchase to be posted out so they are received by the firm ASAP, however, as they missed these crucial documents for the independent legal advice, we had to take time off work to have the documents completed and sent by special delivery so the firm can receive it ASAP to progress the matter.

Overall we feel the experience provided by CJCH was not acceptable and when we made a complaint, there was no compassion and understanding given by them on the points we raised with them. Therefore, I wouldn't recommend this firm for their legal services and neither would we use them again.

24 November 2024
Unprompted review
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Reply from CJCH Solicitors

Thank you for your feedback Bharat & Geeta, the concerns that you have raised have been thoroughly investigated and outcomes shared, however we would be more than happy to assist in the future should you ever need our services.

CJCH Team

Rated 5 out of 5 stars

We got in touch with CJCH solicitors

We got in touch with CJCH solicitors, who helped with the selling of my mum's property back in England.... Kimberley was really friendly and kept us in the loop throughout, she was fantastic and made the whole thing less stressful, can't fault her. I would definitely recommend to friends and family

18 September 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Anna, for your kind review. We're so glad Kimberley was able to support you and make the process easier. Your recommendation means a lot to us!

Best regards,
CJCH Team

Rated 5 out of 5 stars

Excellent service from Theresa and Kimberley CJCH Blackwood

We actually completed on the sale and purchase of our properties in June, but forgot to leave a review. However, the service Theresa, Kimberley and Gemma provided to us was fantastic, and so better late than never I say! CJCH Blackwood were recommended to us by our next door neighbours, and we are so grateful that they were. We found Theresa and Kimberley to be very helpful during the sale and purchase of our properties, and always took the time to answer any questions we had either by email or phone call. Thanks to the app CJCH provided, it was very straightforward understanding which part of the process we were at and what we were waiting for in order to proceed. I would definitely recommend the CJCH Blackwood branch especially for anyone looking to sell or purchase a property, and we would certainly use them again in the future.

24 June 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much, Chessie, for taking the time to leave such a kind review! We’re delighted to hear that Theresa, Kimberley, and Gemma were able to assist you during your property sale and purchase, and that our app helped make the process smoother for you. Your recommendation means a lot to us, and we’d be happy to support you again in the future.

Best regards,
CJCH Team

Rated 5 out of 5 stars

I used Sally Perrett for my SGO case I…

I used Sally Perrett for my SGO case I must say what an amazing easy experience it was she was so helpful. I have never been thru this process before but she sorted my paper work out and her help was so appreciated. Hope I don’t need a solicitor again but if I did I would certainly ask for Sally

5 September 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Gary, for your kind words about Sally Perrett and your experience with CJCH Solicitors. We are glad to hear that Sally was able to provide you with such helpful support throughout your SGO case. We appreciate you taking the time to share your positive feedback.

CJCH Team

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