First and last time I will ever shop here. Was refused a refund and the "sales" assistant pointed to a small typed message on the countertop outlining "conditions" There are hundreds of more tra... See more
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See what reviewers are saying
I purchased a few dresses from City chic and noticed that the material listed on their website didn't match the material dress that I actually received. I immediately messaged City Chic to let t... See more
Bought the item online in New Zealand but apparently have to pay to send returns to Australia.. the item looked nothing like it did online nor what the description was either. The staff seem quite unm... See more
Company replied
I made a purchase at the Greenhills store (East Maitland, NSW). I paid full price for a beautiful dress. The next evening, I was looking at their website & found that my dress was now 1/2 price. I con... See more
Company details
About City Chic
Written by the company
New In Dresses Shoes Lingerie sale
Contact info
2.3
Poor
328 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Love my coat
Love my coat! Excellent quality, fast delivery, so warm. Cant wait to wear it next winter
31 August 2023
Reply from City Chic
Hi Jacqueline, we're thrilled to hear you have a new go-to coat! CC xx
Why i LOVE City Chic
Sizing is consistent and fits my body shape perfectly.
Well made and well priced keeps me coming back.
10 October 2023
Reply from City Chic
Hi Rebekah, we're delighted to hear you have found the perfect fit when you shop our styles! CC xx
Fabulous service and quality clothing
10 October 2023
Reply from City Chic
Hi Vicki, we're thrilled to hear you're pleased with our quality! CC xx
Excellent company to do business with
Beautifully made clothing and shoes, fast delivery, so easy to return if you are not happy for any reason. Have ordered at least 20 items online for work plus purchased in-store. Returned two items to my nearest store for an immediate no-fuss refund. Totally satisfied and about to order more.
19 September 2023
Reply from City Chic
Hi Tracey, we're so delighted to hear you have found both our ordering and returning processes seamless! This is the experience we strive to provide our customers. CC xx
Good quality
10 October 2023
Reply from City Chic
Hi Kelly, we're so delighted you enjoy our quality! CC xx
Arrilace teddyved on time beautiful garment &…
Arrived on time beautiful garment & perfect fit
26 September 2023
Reply from City Chic
Hi Dianne, we're so happy to hear you received your new styles in a timely manner! CC xx
This is me
It's the sizing, has to be good FIT this is important. Its the style, has to LOOK good. The pieces chosen are affordable and when worn right, become classic and timeless.
30 September 2023
Reply from City Chic
Hi Maliana, we could not agree more! Timeless styles with the perfect fit. CC xx
Excellent service amazing sale prices
2 June 2023
Reply from City Chic
Hi Leah, we're so delighted to hear you had an amazing experience! CC xx
The item I received was as I expected…
The item I received was as I expected it to be. It has become my favourite coat and I'm completely in love with it.
15 September 2023
Reply from City Chic
Hi Samantha, we're so thrilled to hear you have a new favourite coat! CC xx
Beautiful clothes and the sizing is…
Beautiful clothes and the sizing is correct the return policy and coming from Australia its still a fast delivery which is awesome 👌
6 July 2023
Reply from City Chic
Hi there, we're so delighted to hear you enjoy the overall shopping experience with us! CC xx
Love the coat dress and tops I bought on line .
Love the clothes I brought on line, if they don't fit I take can take them back to the shop and get a credit, easy there is more variety on line .
8 September 2023
Reply from City Chic
Hi Joan, we're so thrilled to hear you're loving our City Chic styles, as well as our return policy we offer! CC xx
From finding the item online, to the day it arrived….
From finding the item online and a bonus it was on sale. The out fit arrived within 4 days and was in excellent condition. I was informed with regular updates as to where the item was from the warehouse to its final destination. The colour was fresh and vibrant but not over the top. First time I wore it I received lots of positive feedback.
23 August 2023
Reply from City Chic
Hi Marvelle, we're so happy to hear you found the overall experience to be positive and seamless! CC xx
Bright, bubbly and fitting
I love that the clothes show my curves, sit nicely, are modern, fun and mature. Exchanges are easy and staff are friendly and helpful. LOVE shopping with CC!
9 October 2023
Reply from City Chic
HI Tina, we're so delighted to hear you love our City Chic styles! This is what it is all about, ensuring our customer feels their best! CC xx
Reply from City Chic
Hi Paula, we're thrilled to hear you received your new coat in a timely manner! This is the experience we strive to provide our customers. CC xx
Great dress fast postage
5 October 2023
Reply from City Chic
Hi Maxine, we're thrilled to hear you received your dress in a timely manner! CC xx
My whole experience was so breezie.
16 September 2023
Reply from City Chic
Hi Bev, it is so uplifting to hear your shopping experience with us was smooth! CC xx
Great online company
Great online company. Clothes/accessories are always as depicted and return policy is good. Highly recommend.
9 October 2023
Reply from City Chic
Hi Rhona, we're thrilled to hear we are always meeting your expectations! CC xx
Always find something I like
Online ordering is easy. Size guide is accurate and in store returns fuss free.
I always come away with something new for my wardrobe.
I also love that the jeans have never changed.....so I know which cut and size is my best fit. 👌
8 September 2023
Reply from City Chic
Hi Alison, we're so happy to hear you have found the shopping experience seamless! CC xx
Great good quality clothes
9 October 2023
Reply from City Chic
Hi Elaine, we're so thrilled to hear you're pleased with our clothing! CC xx
Reply from City Chic
Hi Bronwyn, we're thrilled to hear you have found our items to be true to size! CC xx
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