My order from Cirilla's included a device that did not work. I was concerned that the return process would be challenging, and was pleased to find that it wasn't. The device was exchanged for a new, w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The customer service was super quick and my products delivered super quick too! An item was missing and after I emailed them they replied immediately and didn’t question me or make me jump through hoo... See more
This vibrator is amazing! I have only ever been able to have a G Spot orgasm using my hands, and have only ever orgasmed from clitoral stimulation with a partner. I bought this bad boy and my partner... See more
Company replied
The delivery took place on the same day it told me with no issues. I tried 3 of the products I ordered, the throat stroker, the creampie thing, and the KY lube. The KY Lube was gel-like and overall wa... See more
Company details
Written by the company
For more than 30 years, Cirilla's has been a trusted destination for adult sex toys, vibrators, lingerie, intimate wellness products, men's sex toys, couples' toys, lubricants, BDSM gear, romance essentials, and bachelorette party supplies. Since opening our doors in 1992, we've helped millions of customers discover products that inspire confidence, intimacy, and fun in a welcoming, judgment-free shopping environment. Whether you're shopping for your first vibrator, upgrading your favorite couples' toy, searching for premium lingerie, or planning the perfect bachelorette party, Cirilla's offers an extensive selection of top brands and innovative products for every experience level. Our knowledgeable team is committed to providing discreet, friendly service and helping you find products that fit your needs and comfort level. Browse thousands of products online, including vibrators, dildos, male masturbators, anal toys, bondage accessories, lubricants, massage oils, lingerie, hosiery, costumes, romantic gifts, and party favors. With convenient online shopping, 100% discreet shipping, and free shipping on orders of $59 or more, it's never been easier to shop with confidence from the privacy of your home. Prefer to shop in person? Visit one of our retail locations to explore our carefully curated selection of adult products and intimate apparel in a clean, comfortable, and welcoming environment. At Cirilla's, we believe intimacy should be celebrated. That's why we're dedicated to offering quality products, exceptional customer service, competitive prices, and a shopping experience built on privacy, respect, and education. Discover why Cirilla's has been helping customers spice up their love lives since 1992.
Contact info
4741 Central St Suite 127, 64112, Kansas City, United States
- 1-877-599-2181
- info@cirillas.com
- www.cirillas.com
4.3
Excellent
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product matches advertising...
25 October 2023
My item came in quick and discreet
My item came in quick and discreet. I've purchased items here before and was always satisfied
25 September 2023
works great
very polite people and helpful people when you have to send something back and the products always work and are great
24 September 2023
Love it exactly as described
Love it exactly as described
Just a little expensive think I paid more just because I wanted the purple instead of the pink ones...
25 August 2023
All's good
All's good
I thought I'd get it monday cause I ordered it Saturday day with extra pay for sooner shipping but didn't get it till Wednesday. It works just fine thought so it's all good.
25 August 2023
First Order But Not My Last!
First order, but definitely won’t be the last! Extremely quality products for very low prices!!! Quick shipping too!!
27 August 2023
Terrible customer service
Terrible customer service. Item didn't work as advertised on its package. Took item back to the store in Greenwood, Indiana next day and they treated me like dirt. Never been there before. Never go there again and I'll ensure all the internet knows about their pitiful service but worse, their bad attitudes-inferior Chinese products.
2 September 2023
Unprompted review
Satisfied with site and delivery
It was relatively easy to navigate via my phone and the delivery arrived within the expected time period.
25 August 2023
Customer service is very helpful
Liked the privacy of ordering online. Packaging for mailing very discreet. Your privacy is important to cirillas
28 July 2023
Very helpful
Very helpful! Amazing environment! This blonde lady helped me today and she managed to find me the perfect toy for an amazing price. :)🫶
9 August 2023
Unprompted review
If you don't have the product
If you don't have the product, it shouldn't be for sale on the site
26 July 2023
Reply from Cirilla's
I'm sorry your item was out of stock. We understand how frustrating this can be. We are doing everything we can to restock this item as soon as possible.
You had what I wanted and you got it to…
You had what I wanted and you got it to me quickly. Thanks
27 July 2023
If I wanted to write a review I would…
If I wanted to write a review I would have. This is what you get when you harass people.
26 June 2023
Easy accessible
29 June 2023
Great Service, highly recommend!!!
We have received numerous packages of both lingerie and sex toys. My wife and I have been highly impressed to date. Had one bad product, customer service corrected the issue and has a new product on the way.
Fast shipping/discreet packages.
5 June 2023
just as described and good quality
25 April 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.