Great service happy with item, as per seem on the website. Great communication when item is in transit safe purchase with money return.
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See what reviewers are saying
Buying a used, valuable, (if not even historic) watch of course is a hassle. The watch needed authentication and technical inspection directly at the manufacturer, including a certificate of orig... See more
This is the second watch I've bought from Chrono24. Both purchases went through without a hitch - the dealers were honest and the watches were delivered promptly in condition as described. Love the es... See more
Company replied
Have been purchased 2 times on this platform, from both independent seller and trusted dealer, and the experience was satisfied so far. Of course, those sellers I made transaction with, are real dea... See more
Company details
Information provided by various external sources
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 302,538 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Contact info
Haid-und-Neu-Straße 18, 76131, Karlsruhe, Germany
- www.chrono24.sg
4.8
Excellent
689 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Seamless transaction
Seamless transaction. Fast and easy platform to start your watch collection!
28 November 2023
Unprompted review
Scammers and data thieves
Chrono24 was a decent company in the past. Maybe it has gone the way of many huge companies now. Too big and it’s all about the money only. About cooking the books and flipping it for multi millions in the pocket. That’s fine but keep some standards at least.
Signed up after all these years to sell a few watches, which I bought from them before.
Gave IDs, passport and all.
No response.
A week later, emailed them… I passed the due diligence for fraud and everything. Great!
Nothing happened… my listings were still not updated.
Emailed them again… was told I was selected randomly for more anti fraud checks and I had to download 3rd party software for that…. But I already passed all your requirements and was accepted… now a new spinner with more requirements from 3rd party apps?
You guys are acting like Nigerian scammers now.
16 October 2023
Unprompted review
Reliable as always with little fuss and…
Reliable as always with little fuss and sellers responded quick and transactions are smooth and swift. 2 transactions I’ve made very satisfied
6 September 2023
Unprompted review
Reliable watch trading platform
Reliable watch trading platform. Transaction went smoothly.
16 August 2023
Unprompted review
Great selection and proficiency
30 August 2023
Unprompted review
Great site with authentic sellers who…
Great site with authentic sellers who have some amazing Timepieces
24 September 2023
Unprompted review
In general ok
In general ok, but the watch was described as 38mm. and it turned out to be 42mm. i was offered a refund but i had already paid import tax and shipping, it would set me back 1500sgd to return the watch. this was my first experience so quite unfortunate as unlikely i will try again.
18 April 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24. We're sorry to hear you had an unpleasant experience.
By using our Escrow Service to make purchase from our dealers, you have 14 days upon delivery to initiate a return and receive your money back,if the watch arrives and is defective or not as the seller described. You can also get in touch with us immediately. We'll help you find the best possible solution together with the dealer.
If you have any more questions, our support team would be happy to help. Our email will be support@chrono24.com.
Your Chrono24 Team
Great user-friendly interface
Love the user-friendly interface and various filters I can use to find a specific reference for my dream watch!
Highly recommended!
5 April 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. Our email will be support@chrono24.com.
Your Chrono24 Team
Great experience
Great place to find high quality vintage watches and serious dealers
10 April 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. Our email will be support@chrono24.com.
Your Chrono24 Team
Good service as a trustee third party
Good choice of professionals with an important role as a trustee third party
31 March 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. Our email will be support@chrono24.com.
Your Chrono24 Team
Easy application to use.
24 March 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. Our email will be support@chrono24.com.
Your Chrono24 Team
delivery was fast and the watch
delivery was fast and the watch, box & papers are in good order. highly recommended.
3 March 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. Our email will be support@chrono24.com.
Your Chrono24 Team
Chrono24 website is fast and reliable
Chrono24 website is fast and reliable. The whole user experience is amazing. From the filter function to notepad. Awesome website !
1 March 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. Our email will be support@chrono24.com.
Your Chrono24 Team
A great watch platform connecting…
A great watch platform connecting buyers and sellers in a safe and well interfaced manner
4 March 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. Our email will be support@chrono24.com.
Your Chrono24 Team
Best online watch buying experience
Good app. Wonderful purchasing experience. Had to call the helpline to verify something. The team was super responsive. The only downside was not being to make payment in my currency. Apart from that they do what they claim and the platform has made me one happy man.
22 February 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. Our email will be support@chrono24.com.
Your Chrono24 Team
Have confidence purchasing from the…
Have confidence purchasing from the website. Product listing is very clear.
9 February 2023
Unprompted review
Reply from Chrono24
Dear Alex,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Good customer service
Good customer service. Very efficient and knowledgeable. Responses are very helpful and informative
31 January 2023
Unprompted review
Reply from Chrono24
Dear Ms. Goh,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Review rejected
The website was fine but the watch I received was a replica, and a bad one at that. I submitted my feedback and was rejected because of my claim.
Pretty bad experience overall.
15 February 2023
Unprompted review
Reply from Chrono24
Dear Chrono24 customer,
Thank you for your message.
We apologize for any inconvenience.
Your satisfaction is very important to us, and we'd like to answer your request as quickly as possible.
We will review your case and contact you about it as soon as possible.
Kind regards
Your Chrono24 Team
Excellent range and good prices!
There is an excellent range of watches to choose from and some at very reasonable prices.
11 February 2023
Unprompted review
Reply from Chrono24
Dear Mr. Jono,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Great secure buy
My first purchase from them, my wife bought me a watch from there before and it was great.
My watch had to be procured from the source so it took couple of months, during that time I received several emails from chrono24 to ensure me the safety of my transaction and chase the seller on my behalf. all was great all the way till I received my watch!
23 January 2023
Unprompted review
Reply from Chrono24
Dear Mr. Nabil,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
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