Christmas Connections Reviews 

404
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

This request to review reminded me that I do not appear to have received an invoice & on looking at a billing advice, VAT appears to have been added instead of being 'zero rated' under the EU Reverse... See more

Company replied

Rated 5 out of 5 stars

Our company have used Christmas Connections for a number of years, usually ordering via our printers. This was the first year we have ordered the cards directly from Christmas Connections. The q... See more

Rated 5 out of 5 stars

I have used Christmas Connections to provide, print, and deliver my Xmas cards for many years. The cards are very good quality, as is the printing, and there is a very wide choice both for business a... See more

Rated 5 out of 5 stars

The reason I give 5 stars is down to Nathan, his customer service is exceptional. I was struggling with the general enquiry line team, even although I have been a customer of CCA for many years, but w... See more

Company details

  1. Promotional Item Store
  2. Digital Printing Service
  3. Gift Shop
  4. Prints and Signs Store

Information provided by various external sources

Christmas Connections has been delivering high quality Personalised Corporate, Company, Business and personal Christmas cards since 1906 with designs ranging from traditional, contemporary and vintage with a price to suit every pocket. View our unique range of front personalised cards - see your name incorporated into a Christmas card or why not upload your family photo for a real personal touch.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

404 reviews

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4.6

All reviews

(404)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful cards

l get my Christmas cards from Christmas Connections every year.
They are beautifully presented, exceptional quality and a great selection to chose from

20 December 2019
Unprompted review
Rated 3 out of 5 stars

the cards were delayed

the cards were delayed. after calling so many times whit no answers the client services were very poor. They didn't bother to call us and to keep us inform of the delay.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

Great choice of cards, lovely quality, quick delivery & well packed

Our company have used Christmas Connections for a number of years, usually ordering via our printers. This was the first year we have ordered the cards directly from Christmas Connections.
The quality of the cards is very good, and we prefer to choose the cards that print on a white insert rather than directly onto the card.
It is easy to choose the greeting, font and even the position of everything on the card/insert, which is shown on screen.
Great variety of cards, good quality, quick delivery and well packed. Thank you.

20 December 2019
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Very satisfied. Really reliable - quick turnaround, speedy delivery - what more could you want!!!

20 December 2019
Unprompted review
Rated 5 out of 5 stars

The ordering and approval process was…

The ordering and approval process was very quick and straightforward. We had an issue with 4 damaged cards. This was resolved very quickly with a reprint of 10 cards. Cannot fault the service we were given.

20 December 2019
Unprompted review
Rated 4 out of 5 stars

This request to review reminded me that…

This request to review reminded me that I do not appear to have received an invoice & on looking at a billing advice, VAT appears to have been added instead of being 'zero rated' under the EU Reverse Charge procedure. I live in Poland. A suitable email has been sent. Otherwise no issues.

17 August 2019
Unprompted review
Christmas Connections logo

Reply from Christmas Connections

Hi Joe,

Thank you for review. I have passed your details onto our accounts team so they can deal with the VAT and also forward you an invoice

Kind Regards
The Christmas Connections Team

Rated 3 out of 5 stars

Still no refund

I placed an order for 200 Christmas Cards. As soon as I pressed 'ok' I realised an error. I contacted Christmas Connections straight away and was told as I had only just pressed 'ok' they would cancel my order and I should go on line and start again.

Following their advice, this is what I did.

A few weeks later x2 orders arrived, the correct order and the order that was cancelled. After several phone calls I was told that if we returned the order we did not want (at our cost) they would refund our credit card.

We returned the 200 unwanted cards and we are still waiting for our refund. i chased after the Christmas break to be told we would receive a credit note.

Credit note now received but still no refund on the card.

Very poor service.

8 January 2019
Unprompted review

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