Christies Direct Reviews 

17,015
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The item was perfect for my needs. Beautiful to look at. Perfect handling Delivered on time as promised.

Rated 5 out of 5 stars

Christie’s is a brilliant company, purchased perfumes dog bath and grooming kits harnesses etc and they have came so fast and as expected. Large variety of options that are high quality and staff can... See more

Rated 5 out of 5 stars

Reliable. Very Competent and Helpful Staff. If you need detailed information about a product you’re considering then ring them up. I was offered a video call demo on stand dryers when I needed a new o... See more

Rated 5 out of 5 stars

Always ordered off christies for small stuff like brushes,restraints blades ect but decided to ring up when purchasing a bath. Got speaking to Rebecca who was absolutely brilliant at her job. Her comm... See more

Company details

  1. Pet Store

Written by the company

Christies Direct was established in 1992 and have become one of the leading Dog Grooming Suppliers in the world. We stock one of the widest ranges of grooming products available anywhere and we are constantly developing and evaluating new products. We are constantly adding new ranges of products and our buyers are always searching for the best deals and promotions. We stand behind every product we sell and we guarantee 100% satisfaction. Our prices are always competitive and if you are looking for a bargain, then check out our clearance items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(17,015)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was excellent

Service was excellent, your lady couldn’t have more helpful, my 2 sets of clippers died within an hour of each other and she organised a good deal on a new pair and they were next day delivery

6 February 2025
Rated 5 out of 5 stars

Highly recommended.

Prices and delivery are excellent. Called customer service about a query and the lady I spoke to could not have been more helpful. She resolved my query in the best way possible. Would definitely recommend this company to any dog groomers.

6 February 2025
Rated 3 out of 5 stars

50/50 review on products

Delivery time was good and the usual Groom Professional baby fresh shampoo I always use is great, but I decided to try another scent ‘raspberry gloss’ as it was at a very low price and I was very dissapointed in this shampoo. Other than the smell which is lovely, it barely lathers. You have to use so much more to get the same as the baby fresh for some reason. I have tried a couple of different scents from Groom Professional (not bought off this site) when they are on the cheap offer of around £16 for the 4l tub and all have been completely useless needing to use so much to get a good wash.

5 February 2025
Christies Direct logo

Reply from Christies Direct

Thank you for your review, I am sorry to hear you were disappointed with this shampoo, I will certainly pass this feedback along.

Christies
Customer Care Team

Rated 5 out of 5 stars

Really happy with my purchases

Really happy with my purchases. Bought a shampoo and a conditioner for my cavapoos and both were excellent for their coats. Delivery was very fast also. Would highly recommend and would purchase from again.

3 February 2025
Rated 4 out of 5 stars

Really fast delivery

Really fast delivery. items packaged well. Web site painfully slow though

3 February 2025
Christies Direct logo

Reply from Christies Direct

Thank you for your review, delighted you are happy with your delivery, the website is a work in progress.

Christies
Customer Care Team

Rated 4 out of 5 stars

Easy purchase

Easy purchase, quick delivery

31 January 2025
Christies Direct logo

Reply from Christies Direct

Thank you for your review, great to hear ordering was easy and your received your order in good time.

Christes
Customer Care Team

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