chopstixnoodles.co.uk Reviews 

216
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently enjoy the wide variety of tasty food options and appreciate the welcoming, friendly staff members across multiple restaurant locations. Many patrons find the meals satisfying, noting that the overall dining atmosphere and quick service create a pleasant visit. Some people were dissatisfied with the quality of certain dishes, mentioning instances of dry textures, cold food, and inconsistent preparation. Additionally, visitors occasionally encountered slow service, long waiting times, and unhelpful staff members during busy periods. Others also pointed out problems regarding incorrect orders, missing items, and disappointing changes to menu ingredients.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide division in customer experiences. While... See more

Quality

Customers consistently note ambiguous experiences with quality, reflecting a high level of disagreement.... See more

Staff

Reviewers highlight ambiguous aspects of staff, reporting a sharp divide in their experiences. While many... See more

Service

Consumers find service to be ambiguous, with highly mixed and contrasting experiences reported across... See more

Location

Reviewers share mixed feedback regarding different locations, with experiences varying significantly from one... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I do like the taste however just recently the guy at the counter was cleaning with a mop in his hand; as soon as he saw me approaching he asked me what I'd like and then grabbed the box without washi... See more

Rated 3 out of 5 stars

I would suggest that they add pepper on their noodles because its one of the key ingredients of noodles and chicken. It will make a big difference 👍

Rated 3 out of 5 stars

The food was ok, a like cold, there was no spring rolls which were supposed to be with the meal. I rung up and they said not their problem, I contacted Deliveroo and they said not there problem. If it... See more

Rated 3 out of 5 stars

Food was quite nice however not great, the service was excellent and we were served by Lipika who was very friendly and kind! We visited the Newcastle Upon Tyne (High street) restaurant!


2.8

Average

TrustScore 3 out of 5

216 reviews

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2.8

All reviews

(216)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Corey and his world class customer service

I've been to the NEC Expo for the last 2 days and when travelling home both times I stopped at ChopStix at Chorley services.

The food and service from the team both times has been great.

Paying special attention to Corey, he is a very professional young man, confident communicator and an expert at customer service.

I don't write 5 star reviews often as I'm somewhat hard to please.

This guy deserves the review.

Thanks for the service amd tasty food!

11 May 2024
Unprompted review
Rated 1 out of 5 stars

I had been offered a free small box for…

I had been offered a free small box for my birthday which I claimed today but the young guy who served me was not customer friendly at all and I wanted to order more items but he didn’t even ask if I wanted anything else and started serving the next customer and when I got to the till they tried to charge me for the free box and had to explain it was a free birthday box and I asked if I could place an order for another large box but the girl told me I need to go back into the queue which was very long so I didn’t bother very disappointed with the service staff all look so miserable and no one evens smiles disgusting customer service I had bad experience there before and chopstick never even apologised for the bad customer service your staff should be re trained and should give better customer service

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Chopstix Plymouth

Amazing. Me and the family love coming here. Ever since I came here on my lunch break, I've never been anywhere since. Great prices and the portion sizes will defeat a Royal Marine (great portion sizes). Staff are very friendly and they have a loyalty scheme too. Very very filling and I guarantee you will want to come back again and again. Restaurant is very modern with a Japanese street twist and the food is absolutely incredible. Cannot recommend enough. I promise you will not feel disappointed.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Swansea's tastiest noodles

The meals are always hot and fresh, customer service assistants are always lovely and friendly which makes my experiences worth while.
Today was rose serving and she was a joy.

Highly recommend swansea

30 March 2024
Unprompted review
Rated 5 out of 5 stars

Edinburgh Waverly

Was in the Edinburgh Store Yesterday was brilliant the staff were good, and they knew all about the products

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Great food/ service

I am a regular at chopstix in Croydon.i like the food and the staff are friendly. They have changed some of the dishes and the spicy chicken in particular is very tasty.

Avijit and Mukti in particular are very professional in how they deal with customers. They acknowledge regulars which is great for customer service and are always polite.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

I went to the newly opened chopstix…

I went to the newly opened chopstix restaurant in Lincoln!i was excited!I had a free medium box, because it's a new shop!the young people serving the food had gd customer service!they were supposed to give out tickets for the free food,they gave it to cashier,so that was ok!I had caramel drizzle chicken 🍗,1of the nicest food I've ever had!mmmmm!I also had Chinese chicken curry+noodles/rice!you've made my day,thanks,im deffo coming back soon!😃😃

13 March 2024
Unprompted review
Rated 5 out of 5 stars

Well worth it

I got the tastiest mini chicken balls and my partner got the caramel/salt and pepper chicken with noodles and rice both meals were very good tasty and affordable

Staff were lovely and polite would 100% here again

18 February 2024
Unprompted review
Rated 1 out of 5 stars

Noodles were DRY!!!

Noodles were DRY!!!! And this is right after open! Which means noodles were from PREVIOUS DAY! For a regular box there was only 3 small pieces of chicken! Absolutely not acceptable! Veggie rice were looking like a porridge! Never again...

3 February 2024
Unprompted review

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