These guys are scammers! The moment they notice that you have money in there they will try all possible means to deduct the money, from failed transactions to subscriptions you never did or any mean t... See more
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See what reviewers are saying
They are the worst, bunch of scammers the worst experience ever, how can i get an alternative so i can use usd cards this guys are thiefs.. Chipper is a scam Burnaboy follow up your people damn!!
Last year, I left a 1-star review warning people about Chipper Cash's customer support after weeks of trying to recover an $8 Upwork refund. Looking back, I wish I had take... See more
Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... See more
Company details
Written by the company
Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.
Contact info
Nigeria
- www.chippercash.com
1.6
Bad
371 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 4% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
App crashes or does not even open
the App crashes or does not even open for weeks like, the virtual card is good but what is the point if the app wont open
30 November 2022
Unprompted review
Reply from Chipper Cash
Hello Jessica,
Thank you so much for reaching out and sharing this feedback. We would love to look into the challenge you are experiencing with the app and ensure it is fixed. Please send an email to support@chippercash.com with your user details and probably a screenshot of any error.
Thank you so much.
The Chipper Cash Team.
Bad service I converted NGN to dollar…
Bad service I converted NGN to dollar at dey rate 6000 NGN to dollars which was 7.40 dollar and I wanted to withdraw my 7.40 dollar only to find out that I am left with 4700 NGN
20 November 2022
Unprompted review
Reply from Chipper Cash
Hello Ademoye,
Thank you for sharing the feedback with us. We would love to share more details on the dynamics of this kind of transaction. Please send us an email to support@chippercash.com
Thank you.
The Chipper Cash Team. 💜
Not advisable. The app downright stinks
There's hardly any thing you can do on the app without unnecessary time-wasting friction along the way. The app in many cases is always down with one issue or another, interrupting business
Chipper Cash and their services are not a reliable choice for any serious business man. Not mentioning their subpar customer service. It just stinks. If you've got an urgent business to do i advise you go elsewhere. Chipper Cash will readily disappoint you and mess you up.
16 November 2022
Unprompted review
Reply from Chipper Cash
Hey there!
We are concerned to see this and also deeply appreciate the feedback shared. We sincerely apologise for the experience you must have had based on this review and would want to assure you that this is taken very seriously.
We are already taking active steps to improve on all highlighted areas and if possible, we would love to follow up with you to get more insights. Once again, thank you so much.
The Chipper Cash Team. 💜
My ID has been verified
It has been resolved and I’m now verified. Thanks
I tried verifying my ID with both NIN and my passport at different times but I keep getting can’t be verified try again later. This is after several attempts and it is so annoying. I sent a message via chat and I’m yet to get a reply.
16 November 2022
Unprompted review
Reply from Chipper Cash
Hello Oyeronke,
Thank you so much for the feedback on this.
We would love to confirm if this has been resolved now. Kindly send an email to support@chippercash.com with your chipper tag if it is still pending.
Thank you.
The Chipper Cash Team, 💜
They wont verify my documents
They won't verify my document
After many attempts
I really need the usd virtual
Please i need assistance
2 November 2022
Unprompted review
Reply from Chipper Cash
Hello David,
We sincerely apologise for the experience with this. We noticed you had been sent a message in-app which you are yet to respond to.
Kindly share feedback on that so further support can be provided.
Thank you.
The Chipper Cash Team. 💜
I am able to send and receive money…
I am able to send and receive money intsantly.
13 November 2022
Unprompted review
Reply from Chipper Cash
Hello Liya,
We are super excited to see this. We appreciate the feedback.
Thank you.
The Chipper Cash Team. 💜
I would rate it zero if possible
I would rate it zero if possible, I'm so disappointed with this app I won't lie. I was close to calling it a scam. A whole month my money was pending. And they don't answer emails, their inbox or even Facebook. You suffer on your own. Bs app
14 October 2022
Unprompted review
Reply from Chipper Cash
Hey there!
We are concerned to see this and would be more than happy to assist with whatever the issue might be.
Please share your Chipper tag via https://chipper.help so we can look into this right away.
Thank you.
The Chipper Cash Team. 💜
Reliable service
10 November 2022
Unprompted review
Reply from Chipper Cash
Hey there!
This just made our day! We appreciate the feedback.
Thank you.
The Chipper Cash Team. 💜
Sending cash experience
The process of sending money was simple and straightforward. Chipper cash offers the unique facility of showing you how much currency you will be sending to your recipient in their country before you confirm the transaction. This ensures you send the exact amount you had planned. Excellent service!
8 November 2022
Unprompted review
Reply from Chipper Cash
Hello Nuwa,
Feedback like this truly keeps us motivated and eager to keep pressing with ground-breaking features and positively impacting all users - one transaction at a time.
Thank you.
The Chipper Cash Team. 💜
I am broke and unemployed.
1 January 2022
Unprompted review
They have started again oooo....
They have started again oooo..... after this I don't want to use the account again why would you lock my account and there costumers service are wicked they won't reply yo
7 November 2022
Unprompted review
Reply from Chipper Cash
Hello Ademola,
We are concerned to see this and would like to confirm if you have been able to report this in-app. Kindly let us know.
Thank you.
The Chipper Cash Team. 💜
Please i am yet to get any feedback…
Please i am yet to get any feedback regarding my complaint of unauthorized access to my account for 503. Seems like the thief got away scot free. Is that how it works with Chipper cash
7 November 2022
Unprompted review
Reply from Chipper Cash
Hello there!
Thank you for sharing this and letting us know. Feedback regarding unauthorised access would be shared in-app with the next steps. Please let us know if this is still pending.
Thank you.
The Chipper Cash Team. 💜
Crypto
Making money 🤑💰. . . .,........................................................
5 November 2022
Unprompted review
Reply from Chipper Cash
Hey there!
We are so excited to see this! Keep enjoying the app and making more money! 🕺
Thank you.
The Chipper Cash Team. 💜
At least the deposits were fixed so…
At least the deposits were fixed so that we will be able to load money in our chipper cash account
5 November 2022
Unprompted review
Reply from Chipper Cash
Hey Itumeleng,
We appreciate your support, always.
Thank you.
The Chipper Cash Team. 💜
Chipper is very attentive to its…
Chipper is very attentive to its members i had a problem of pending transactions and contacted the help center and got the help
1 November 2022
Unprompted review
Reply from Chipper Cash
Hello Theo,
We pride ourselves on doing our best to support our customers at all touchpoints. We sincerely appreciate this feedback.
Thank you.
The Chipper Cash Team. 💜
Overall satisfied
First the app is working fine.
Second, the support cares. They fix things. Sometimes it takes a while but at the end of the day problems get solved.
3 November 2022
Unprompted review
Reply from Chipper Cash
Hey MJ,
We would frame this and put it on a wall! 😁
This means a lot to us. We appreciate the feedback and support.
Thank you.
The Chipper Cash Team. 💜
Sending cash made easy & Quicker
I received rewards by joining & reffering a friend. I was able to buy airtime & data, send money to family for free.
1 November 2022
Unprompted review
Reply from Chipper Cash
Hey!
We are so excited to see this. Keep on sharing the "great news" that is Chipper Cash.
Thank you.
The Chipper Cash Team. 💜
i can't buy airtime or do cash out on…
i can't buy airtime or do cash out on my account so i don't understand what is really happening on my account?, And i also introduced 3 members to cheaper cash but they don't get what i told them would be
26 October 2022
Unprompted review
Reply from Chipper Cash
Hey Khumalo,
We sincerely apologise for the experience you had with the airtime and cash out. These have been resolved and you should be fine now. Please let us know if you are still experiencing any difficulty.
Thank you.
The Chipper Cash Team. 💜
My experience is very great l am happy…
My experience is very great l am happy with your services and help
1 November 2022
Unprompted review
Reply from Chipper Cash
Hey Dumisile,
We are so excited to see and read this. This has brought a very wide smile to all our faces and we appreciate you.
Thank you.
The Chipper Cash Team. 💜
Because it was not a scam and I earned…
Because it was not a scam and I earned so much money
10 October 2022
Unprompted review
Reply from Chipper Cash
Hey Musubo,
We appreciate the feedback and we are so excited to see you are making the most of the app.
Thank you.
The Chipper Cash Team. 💜
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