Great delivery service, phoned and asked where to put safely in my absence. Delighted with my purchase that I had seen when staying at my family's house in England. Have used a couple of times and ho... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered some compost as they were offering free delivery. Choice of days Monday - Friday ( why don’t businesses deliver at the weekend when most working people are at home?) Delivery arrived bang... See more
Company replied
Two bulk bags of pea shingle delivered - delivery drivers didn't bother to ring the doorbell (I work from home) to ask where I would like nearly two tonnes of pea shingle delivered -instead, they dump... See more
I needed help with an electric mower, having run over the cable! This call out is really for Giles, the garden machinery company operating within Chessington Garden Centre. Adrian was extremely helpfu... See more
Company details
Written by the company
Family Run Garden Centre in the heart of Chessington. Selling a range of high end and luxurious outdoor furniture, dining sets, barbecues and more. Sells a wide range of plants both indoor and outdoor with a huge range of large shrubs and trees. With a pet centre on site and a restaurant serving a delicious menu of breakfast, lunch and dinner there really is something for the whole family at Chessington Garden Centre.
Contact info
Leatherhead Road, KT9 2NG, Chessington, United Kingdom
- 01372725638
- marketing@chessingtongardencentre.co.uk
- www.chessingtongardencentre.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great delivery service with the extra care taken from the delivery courier
Great delivery service, phoned and asked where to put safely in my absence.
Delighted with my purchase that I had seen when staying at my family's house in England. Have used a couple of times and hopefully will get much more use in the future if we are fortunate to continue having lovely weather.
Very helpful and friendly staff and a…
Very helpful and friendly staff and a great place to visit for all the family best garden center I’ve been to
Excellent service
Excellent service, we ordered very competitively priced top soil, good comms throughout, delivery efficient and on time with very competent delivery staff - have used them twice and cannot fault the service THANK YOU
Delivery drivers were very helpful and…
Delivery drivers were very helpful and informative. Excellent product, I'm very happy and will always recommend Chessington garden centre.
Our delivery arrived when expected
Our delivery arrived when expected, and was delivered into the back garden by a very helpful delivery man. The cobble sets were exactly as expected, and look great.
Cafe closes early. The food goes away even earlier.
OK, it's a big place, with lots of customers. The cafe closes so early. By luck we did get cake and tea at 3.55pm. The cakes were on the side, ready to go away for the night. One lot with flies on them and around them,
The garden centre closes at 6:00pm and the cafe at 4:00 pm. While we drank and eat a member of staff was putting the chairs upside down on the tables. We didn't feel wanted as customers and felt rushed.
Chessington has so much more potential. Why is it not used.
Placed the order
Placed the order. Delivery arranged no problem. Delivery on time. Furniture well protected.
The picture on your website showed the…
The picture on your website showed the set with cushions at back as well but this was false advertising as these cushions were not included
Good quality product and top customer…
Good quality product and top customer service all round.
Bought a cantilever parasol to be delivered.
Unfortunately due to work commitments I was not available for the allocated delivery slot but Alex from Home delivery Team took upon himself to ensure that the parasol was delivered at a convenient slot.
With regard to the parasol I am very pleased with the quality of the product.
Two bulk bags of pea shingle delivered…
Two bulk bags of pea shingle delivered - delivery drivers didn't bother to ring the doorbell (I work from home) to ask where I would like nearly two tonnes of pea shingle delivered -instead, they dumped them on the driveway - IN MOST INCONVENIENT PLACE. On this basis alone, I would never order from Chessington Garden centre again.
On time delivery.
My Alexander Rose Chair Cover was delivered safely and on time. Recommended seller.
Dangerous playsand
Ordered playsand for my son’s birthday. The playsand had small pebbles in it dangerous for a small child. When I returned they only refunded me for the unopened bags even though the one bag opened was a serious safety risk and not fit for purpose. I didn’t have it in me to fight this but it has put me off shopping here. Clearly safety and decency are not priorities.
Fast and efficient delivery
Fast and efficient delivery. Polite and helpful delivery man. Excellent quality compost. Very pleased with it. Will always buy this way in future.
Thank you!
Fantastic
All Staff were amazing especially tia in garden furniture sales,also the lovely helpful delivery men x
Very easy to order on line for compost
Very easy to order on line for compost, phone call from transport manager to arrange delivery the next day and they had a spare slot that day, which was perfect for me, the delivery driver carried the 6 bags into my garage and was very helpful.
A screw missing but resolved with a great ‘can do’ attitude
When there was a screw missing for the assembly of the parasol base, the outdoor team went out of their way to help us.

Reply from Chessington Garden Centre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







