I am disabled and can no longer drive and cannot get out unless being taken by someone. ChemistDirect is therefore particularly good for me and allows me to buy the more personal items for myself. Th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast delivery and was packaged really good, I was a bit worried how it would arrive because it was perfume but no worry at all it was packaged in a box with bubble wrap and brown paper. Would highly r... See more
Great selection of goods at reasonable prices..Could not believe my eyes when delivery arrived safely next day. Brilliant service from start to finish. Thank you.
Great experience. Aftershave delivered in 2 days, well packed and in perfect condition. I have used these guys a couple of times for scents and both the price & service cannot be bettered!
Company details
About ChemistDirect.co.uk
Information provided by various external sources
Chemist Direct
Chemist Direct is the UK’s number 1 online pharmacy, with over 5000 products covering a full range of non-prescription medicines, vitamins, supplements, toiletries, fragrances and more.
Since 2007, the company has served over 1 million customers and remains committed to excellent service and value for money. Chemist Direct constantly check their prices against competitors and also offer a price promise guarantee to make sure you always get the best deal.
Introducing Pharmacy2U
Chemist Direct has joined forces with Pharmacy2U, the UK's largest NHS contracted pharmacy. If you require prescription-strength treatment, head over to Pharmacy2U and join the thousands of people already using their hassle-free Online Doctor and NHS Repeat Prescription services.
ChemistDirect Details
Written by the company
- Free Delivery
- We offer free UK delivery on orders over £40
- Great Service
- Fast delivery and friendly customer support at the end of the phone
- Competitive Prices
- We always have the most competitive online prices
- Extensive Range
- Enjoy an extended range of health & beauty products not found on the high street
Price Promise
We wont be beaten on price
Our prices are monitored each week for unbeatable value, and are underpinned by our Price Match Guarantee
Contact info
Lumina, Park Approach, Thorpe Park, LS15 8GB, Leeds, United Kingdom
- 01215411800
- contactus@chemistdirect.co.uk
- www.chemistdirect.co.uk
4.6
Excellent
117K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy to order by telephone
13 July 2026
I was kept updated as to where my…
I was kept updated as to where my purchase was and when it would arrive also it is so easy to order stuff , it makes my life a lot easier having mobility problems, I just go on and order what I need and at a good price
10 July 2026
Best chemist online
Best chemist online. Delivery was very quick and on time considering i needed it urgently. Amazing customer service, nothing to fault them.
12 December 2025
Estée Lauder at a very competitive…
Estée Lauder at a very competitive price, very impressed & quality vfm purchase.
10 July 2026
Good range of products.
Good range of products, always have what I am looking for , excellent quick delivery, will use this company again.
10 July 2026
Easy to order
Easy to order. I had to answer a few medical questions but that's okay and my pills arrived the next day.
9 July 2026
Excellent service!!!
9 July 2026
Delivered on time in perfect condition.
10 June 2026
As always i received a great service my…
As always i received a great service my order arrived well wrapped and delivered quickly..
2 July 2026
I have a monthly subscription for 3…
I have a monthly subscription for 3 items and each month the items arrive.
The items are 3 boxes and are sent in a padded envelope.
The items have always, so far, arrived in good condition.
8 July 2026
Fast delivery
Fast delivery and supplied the exact product I had ordered at a competitive price
8 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Missing item
Fast delivery but an item was missing. Sent 3 messages and been ignored. So no replacement or refund. Not happy
10 July 2026
Reply from ChemistDirect.co.uk
Good Morning Teresa,
Thank you for your review, I am sorry to learn of this issue.
On checking your details, I see that we had received an email from you which my colleague had picked up and responded requesting further information about the issue the same day, however we don’t appear to have yet received any response to this.
I would ask that you respond to the email at your earliest convenience, we can then raise an investigation into the order.
Please accept our apologies for any inconvenience caused.
Kind regards,
Chris
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.