Cheekboss Reviews 

2,606
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, reviewers had a great experience with this company. Customers frequently mention that the underwear is exceptionally soft, providing incredible comfort and a wonderful fit for daily use. Many people also adore the vibrant prints, fun patterns, and the wide variety of choices available. However, some customers also noted frustrating issues with shipping delays or packages missing entirely. Some reviewers were not happy with the bras, reporting that they lack proper support, feature no padding, or tend to slide down during the day. Additionally, a few consumers experienced problems with loose seams or materials stretching out too quickly over time.

What people talk about most

Product

Reviewers mention positive feedback about the product, highlighting the incredibly soft fabric and... See more

Quality

People report positive experiences with quality, highlighting that the materials are incredibly buttery soft,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some consumers reporting complete... See more

User experience

Customers had positive experiences with user experience, frequently highlighting that the products are... See more

Price

Customers consistently note ambiguous experiences with price, as some reviewers praise the great deals and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cute and Comfortable! I unfortunately tried a different style this time and I’m not a huge fan of the high rise cheeky style on myself but thats just my personal preference. I do wish they had an exch... See more

Rated 4 out of 5 stars

I really love the undies. They fit well and are comfortable. However, even washing on delicate and hang-drying, they do break down very quickly, and the crotches tend to unpeel fairly quickly. Conside... See more

Rated 4 out of 5 stars

The undies are super soft and comfortable and cover your butt which is important to me. I like the boy shorts and the briefs. I only purchase these undies. They’re the best. You won’t regret getting t... See more

Rated 3 out of 5 stars

I was excited to try these underwear. The materials and patterns did not disappoint! Love them, and super comfy. Only draw back was the member tier, I joined with the understanding of being able to... See more


Company details


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4.0

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(2,606)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I LOVE CHEEKBOSS!

I LOVE CHEEKBOSS!! Like REALLY REALLY LOVE THEM!!! I love them so much I became a VIP MEMBER…. I LOVE them so much I got my daughters to try them and they LOVE THEM just as much as I do… they make me feel sexy and beautiful and confident.. the material is so breathable and so soft it feels like second skin. So what are u waiting for ORDER A PAIR OR TWO OR MORE YOU WONT BE disappointed i PROMISE! A forever TRUE FAN FROM TEXAS!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Best underwear ever

Best underwear ever, most comfortable material and they fit so well. The patterns are adorable and so many to pick from! I will say the thongs are a little bit more low waisted than I personally prefer, but the cheeky and the boyshorts are the best! Ive gotten several orders and I am apart of the VIP membership and its worth every penny!!

13 September 2026
Unprompted review
Rated 5 out of 5 stars

THEY'RE AMAZINGGG

Honestly I love their products, they're such a good business, the quality is always so buttery and smooth, I've never had any problems with my VIP if I need a month to be off it due to financial struggles, they're always very kind whenever I've reached out, I love this business :).

13 September 2026
Unprompted review
Rated 5 out of 5 stars

i LOVE cheek boss

i LOVE cheek boss. The colors the patterns the SIZING it’s all FANTASTIC. please shop here if you are looking for cute styles vibrant prints and comfy fits

12 September 2026
Unprompted review
Rated 5 out of 5 stars

I love Cheekboss!

I love Cheekboss! They are comfortable and perfect for everyday wear. I used to struggle to find underwear that didn’t dig into my rounder stomach but now I don’t worry at all! I love colorful things, so the variety in patterns are something I enjoy the most about them! The quality is great as well!

13 September 2026
Unprompted review
Rated 5 out of 5 stars

I had seen the adds for cheekboss…

I had seen the adds for cheekboss before but was a little apprehensive to buying something off of an instagram add. Let's just say l've been burned before by fake adds. Well this time around with the free two pairs, just pay S&H, I figured why not let's try it. I picked out 2 pairs of the bikini style and in the cutest patterns. They are buttery smooth to the touch, a nice wide gusset, and the gusset is lined with cotton. They are incredibly comfortable, especially in my postpartum body. I will absolutely be buying more in different styles!!

31 August 2026
Unprompted review
Rated 3 out of 5 stars

The seams come apart

When i first bought there underwear a few years ago in 2022, the product was soo good I bought more when I needed them. 3rd time I ordered the underwear the seams would come apart within 2 washes. I thought it was a fluke so I did end up purchasing more. Same thing happened. I personally think they may have opted for a different glue to bond the seams. This was a big disappointment. However, if you are OK with buying your own glue to seal them back, the under are the most comfortable things without digging or creating muffin top.

9 September 2026
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. After 7 days of no updates from tracking when the package was last scanned 3 hours away (in the state I reside in) I reached out, and was told it is not their problem in nicer words. They will do nothing to resolve the issue. A lot of people have issues with their shipping, their forced membership, and the product being unusable after a few washes. Just save your money and go to a local store to buy things.

7 September 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive, Dishonest, Unaccountable Company - Do Not Fall for Their Free Promo Scam

I thought for sure this company would go out of business on its own with their deceptive, dishonest practices but I just got an Instagram ad for them so I want to post my negative review to warn others.

I got the free promo scam and ordered other items as well. Two shipments ordered to my building with a 24/7 doorman and cameras everywhere. No one is allowed in the building without signing in and a dedicated person signs for all packages. Both packages were never delivered and Cheekboss refused to make this right or try to provide proof of signature/delivery.

I was literally told they are a small business so they can't give refunds for two packages that were never sent:
"As a small business, we focus on delivering quality products and mutually beneficial resolutions. However, our scale differs from that of larger corporations like Amazon, which can offer more expansive policies, such as free replacements or immediate refunds." During this back and forth with customer support, my subscription was also automatically renewed.

I can understand not being able to get refunded shipping & handling for the free promo, but to be told I'm out of luck for my $30 order that was completely lost and undelivered was unacceptable. I looked on Trustpilot later and saw that many other people had this same issue with orders never being sent. I also saw the product is low quality so I was glad to not have anything to do with this company anymore.

Support small businesses that actually try to make a quality product and provide good customer service. Cheekboss doesn't deserve any of your time. Don't fall for their free promo scam. This is a deceptive, dishonest company.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

You pay $10 for the worst shipping…

You pay $10 for the worst shipping ever. I never received my items i placed on 08/01/2026. Then got this response,

"YOUR PACKAGE
We completely understand how disappointing it can be to not receive your order, and we apologize for any inconvenience that this might have caused. As your order was not marked as undeliverable by our shipping provider, it looks like your package may have been lost in transit.

Kindly note that we are not liable for any lost or stolen packages on behalf of our shipping provider, as mentioned in our FAQ Page.

REPLACEMENT

We are happy to offer a one-time exception to our Store Policies to replace your order for our replacement fee of $9.99."

They want to charge you an additional $10 just so the package can be lost again! Its disgusting how they do this people. I just went on reddit and other websites and see the same complaints about shipping issues. They claim to be a small business and use that as excuse when they have ADs posted everywhere. Anyways DO NOT TRUST THIS COMPANY, BEWARE.

14 August 2026
Unprompted review
Rated 2 out of 5 stars

Briefs don’t fit well enough to stay…

Briefs don’t fit well enough to stay up, if you have any substantial stomach at all. They slide down your hips and you’ll end up with pantries around your ankles!! It’s a shame, because they are very soft and sleek.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Stay cheeky

First of all..the best underwear I’ve ever gotten by FARR!! So absolutely obsessed with the fun prints and patterns and don’t get me started with this material..the best ever! They so comfortable and they hug my body perfectly!! Shipped so fast! Never buying any other underwear!!

21 August 2026
Unprompted review
Rated 3 out of 5 stars

AT FIRST they’re fantastic…

AT FIRST they’re fantastic! They fit beautifully and are very comfortable and look great on. Then after wearing them for a few hours they have stretched out so much that you can’t walk across the room without them literally falling off of you! Very disappointing.
Also, they have like 80,000 crazy 70s looking prints, but rarely any solid colors.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Holly cow did these undies…

Holly cow did these undies suck!!!!!!!!!!!!!! I put them on and they felt great, fit great and loved them. Within the hour I could tell something was up lol. By noon they had stretched out so much they would not stop riding up. I am not exaggerating these are the worst panties I have ever woren.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

I had an order of 5 and three of those…

I had an order of 5 and three of those came as the wrong style. O immediately contacted them and its been weeks or back and forth for them to claim they changed the style of them to something way different despite two being correct. If they actually did change them I never would have ordered those and they should say they are changing it. They just blew me off no refund or sending the correct thing. I was just wanting to get the correct thing and return the wrong ones they sent.

28 July 2026
Unprompted review

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