What an amazing website to be in when you need to check your credit scoring as it covers three major companies. it allowed me to check even during my trial period of 7 days. The best option is you don... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The application form was very straight forward and easy to use. The questions did not take long to complete and the search was immediate and the credit score given straight away. The information was e... See more
Company replied
CheckMyFile are simply amazing, I have had direct dealings with them twice now and both times they responded straight away to let me know they were dealing with my case. They kept me up to date... See more
Company replied
To support our mortgage application, we used Checkmyfile and got a comprehensive report with supporting information. I must admit that their info graphics and report file was impressive. Top marks fo... See more
Company details
Written by the company
The most detailed credit report you can get.
Contact info
20-21 Lemon Street, TR1 2LS, Truro, United Kingdom
- help@checkmyfile.com
- www.checkmyfile.com
4.6
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Checkmyfile
Hi,
Thanks so much for your kind feedback.
We care deeply about delivering a great product and helpful support, so it’s wonderful to know that this came across during your experience with us.
We’re delighted that you’ve found our service helpful, and if you ever need anything in the future, our team will always be here and happy to help.
All the best,
Kirstie
Checkmyfile
The application form was very straight…
The application form was very straight forward and easy to use. The questions did not take long to complete and the search was immediate and the credit score given straight away. The information was easy to print off ir send to a third party. Excellent service all round.
20 April 2026
Unprompted review
Reply from Checkmyfile
Hi Josephine
Thank you so much for taking the time to share such kind feedback about your experience with us — we really appreciate it.
Making registration simple and ensuring our report is clear and easy to understand is something we truly care about. It’s great to hear that everything felt straightforward, as helping to make credit information more transparent and less stressful is exactly what we set out to do.
We’re delighted to know you had such a positive experience and that we were able to support you. If you ever have any questions or need a hand in the future, please don’t hesitate to reach out — we’re always happy to help.
Kind Regards,
Kirstie
Checkmyfile
Had an issue with something on my…
Had an issue with something on my credit file and within literally 12 hours it was resolved and removed! Thank you to Danny, Sam and Hannah!
21 April 2026
Unprompted review
Reply from Checkmyfile
Hi Caitlin
Thank you so much for taking the time to share such lovely feedback — it really means a lot to us.
We bring together the information held by Experian, Equifax and TransUnion so you can easily view and compare everything side by side. If something doesn’t look quite right, our team is always more than happy to step in and help in any way we can.
We’re delighted to hear your issue was sorted so quickly, and we’ll be sure to pass your kind thanks on to the team — they’ll be thrilled to hear it!
If you ever need support again, we’re always here for you.
Kind Regards,
Kirstie
Checkmyfile
Reply from Checkmyfile
Hi Beth,
Thank you very much for your feedback - we’re delighted to hear that you found our service quick and easy to use.
If you ever need support or guidance, please don’t hesitate to get in touch with the team or explore the resources available in our Help Centre.
Best wishes,
Lauren
Checkmyfile
Reply from Checkmyfile
Hi Janine,
Thank you so much for your kind feedback – we’re really pleased to hear you found our service helpful!
We'd love to welcome you back whenever you need to check in on your credit health.
Best wishes,
Lauren
Checkmyfile
Clarity !
I don’t understand much about all of this stuff but Check My File made everything so clear straight away. Gave me all the insight that I needed, and lots more reassurance than I was expecting! Big recommendation.
15 April 2026
Unprompted review
Reply from Checkmyfile
Hi Susan,
Thank you very much for your kind feedback. We’re delighted to hear that you found everything clear and reassuring, and we truly appreciate your recommendation.
Our customer care team is always here to help, so please don’t hesitate to get in touch if you have any questions or need further assistance.
Best wishes,
Lauren
Checkmyfile
Reply from Checkmyfile
Hi Darren,
Thank you so much for your kind feedback!
We’re really pleased to hear you had a great experience with Checkmyfile, and your recommendation means a lot to us.
If you ever need support or decide to use the service again in the future, we’ll be more than happy to help.
All the best,
Kirstie
Checkmyfile
Very clear undstandable…
Very clear undstandable information...found Checkmyfile the easiest one to navigate around and see the relevant information i was looking for...
13 April 2026
Unprompted review
Reply from Checkmyfile
Hi Sharon,
Thank you so much for taking the time to share your feedback.
We’re really pleased to hear you found the information clear and easy to understand, and that Checkmyfile was straightforward to use. Helping make credit information feel simple, transparent, and less stressful is exactly what we aim to do, so it’s great to know that came across.
One of the key benefits of a Checkmyfile report is having access to insights from Experian, Equifax, and TransUnion all in one place, giving you a clear and complete picture of your credit information.
Thank you again for choosing Checkmyfile — and if you ever check in again or need support, we’ll be right here to help.
All the best,
Kirstie
Checkmyfile
Customer friendly easy to use
18 April 2026
Unprompted review
Reply from Checkmyfile
Hi Dilip,
Thank you for taking the time to leave us a review.
We’re really pleased to hear you found Checkmyfile customer‑friendly and easy to use. We know that checking your credit can sometimes feel a bit stressful, so making the process clear and straightforward is something we genuinely care about. Your feedback really means a lot to us.
Please get back in touch if there’s ever anything we can help with in the future - our team is here to help.
All the best,
Kirstie
Checkmyfile
Very simple
Very simple, straightforward and hassle free way to get the full credit report. Thank you Checkmyfile
16 April 2026
Unprompted review
Reply from Checkmyfile
Hi Veera,
Thank you so much for your feedback!
We’re really pleased to hear you found Checkmyfile simple, straightforward, and hassle‑free. Making it easy to access your full credit report is exactly what we aim for, so it’s lovely to know it worked well for you.
We want our customers to feel fully in control, which is why you can cancel or restart your subscription easily at any time through your online account.
Thank you again for choosing Checkmyfile — we really appreciate it and look forward to supporting you whenever you need us in the future.
Kind regards,
Kirstie
Checkmyfile
Just to check £14.99 a monthly…
Just to check £14.99 a monthly subscription.
8 April 2026
Unprompted review
Reply from Checkmyfile
Hi Romena,
Thank you for taking the time to share your feedback with us — we really appreciate it.
We do offer new customers a 7‑day free trial so you can explore Checkmyfile and decide whether it’s right for you, without obligation. If you choose to use the service again after the trial ends, a subscription payment is required to restart the service. This is because we purchase your credit data directly from Experian, Equifax and TransUnion, allowing us to provide a comprehensive, easy‑to‑understand report, along with detailed analysis and access to our dedicated support team. We also offer help raising disputes with the credit agencies if something doesn’t look quite right.
Your subscription also includes daily updates to your credit report, and even if you decide to cancel, you’ll continue to have full access for the period you’ve already paid for.
Please let us know if we can help in future - we’re always here to support you.
Warm regards,
Kirstie
Checkmyfile
Mortgage Application
I was advised to use check my file for my mortgage application but was concerned it may cost a lot or not easy to understand. I was wrong. It was so easy and created a report ready to send off to my broker with out any fees as you get a free 7 day trial. It was easy to cancel. Really impressed with how easy the whole thing was.
16 April 2026
Unprompted review
Reply from Checkmyfile
Hi Tamsyn,
Thank you so much for taking the time to share your experience.
We’re really pleased to hear that Checkmyfile helped make your mortgage application easier. It’s great to know you found the report straightforward to use and ready to share with your broker, and that the free trial and cancellation process gave you confidence along the way.
We really appreciate your feedback and are glad we could support you when it mattered.
Please don’t hesitate to reach out if we can help again in the future.
Kind regards,
Kirstie
Checkmyfile
Reply from Checkmyfile
Hi Raza,
Thank you for taking the time to share your feedback!
We’re really pleased to hear you had a great experience with Checkmyfile. Our team is committed to providing clear, supportive help alongside your comprehensive credit report, so it’s lovely to know this came across. Please don’t hesitate to reach out if there’s anything we can help with in the future.
Kind regards,
Kirstie
Checkmyfile
Reply from Checkmyfile
Hi Simone
Thank you so much for your fantastic feedback and recommendation! We’re really glad to hear you’re happy with our service. If you ever need any help or have questions, just let us know.
We also have plenty of great resources in our online Help Centre.
Thanks again for sharing.
Amy
Checkmyfile
My account had a couple of red flags which was not a fault of my own. The issue was resolved but I admit it took longer than I tought. The support team acknowledged the delay and did prioritise.
The account was sorted
17 April 2026
Unprompted review
Reply from Checkmyfile
Hi Sufian,
Thanks so much for sharing your experience.
We know how frustrating it can be when there's adverse information on your report through no fault of your own, and we appreciate your patience while our team looked into this for you.
Because Checkmyfile returns the data on your report from the credit reference agencies- Equifax, Experian and TransUnion- we'll always need to contact those agencies about any errors they're reporting.
Our team will always do our best to get issues raised and resolved with the agencies quickly; however, if it takes longer than the advised time frame to reach a resolution, we're always happy to escalate the issue in any way we can.
It's great to hear that the issue on your report is now resolved. Feel free to reach back out to us if you need any further help or advice.
All the best,
Amy
Checkmyfile
Thank you for your quick fast response…
Thank you for your quick fast response guiding me through my credit helping me to to build my credit report.
16 April 2026
Unprompted review
Reply from Checkmyfile
Hi Jean,
Thank you for leaving us a review!
It's great to hear that you've been in touch with our Customer Service team. We're always on hand to help you with your report, whether it's help with your account itself or with understanding the report and growing your credit score.
I hope all of your queries have been resolved, but if you do have any questions for us, you know that our team will be happy to hear from you!
All the best,
Amy
Checkmyfile
I love the fact that check my files…
I love the fact that check my files converts the 3 main credit bureaus into one score.
16 April 2026
Unprompted review
Reply from Checkmyfile
Hi Jamie,
Thanks for sharing what you love about Checkmyfile!
We know it's important to be able to see all of your credit information, especially since some lenders only report to one of the three agencies. By showing you your data from all three, we're making sure that there will be no unpleasant surprises when you make a credit application.
I hope you continue to have a great experience with your Checkmyfile account!
Many thanks,
Amy
Checkmyfile
Reply from Checkmyfile
Hi Arkadiusz,
Thanks for leaving us a review.
It's good to hear that you had a great experience using Checkmyfile, and that you found our service helpful and professional!
If you need any help with your credit report or just want to learn more, you can reach out to our team anytime or feel free to check out our online Help Centre.
Many thanks,
Amy
Checkmyfile
First time using checkmyfile
First time using checkmyfile, search was very quick and with me in seconds would certainly use again
13 April 2026
Unprompted review
Reply from Checkmyfile
Hi Eleanor,
It's great to hear you'd be happy to use Checkmyfile again!
Thanks for leaving this feedback. I'm glad that you had a smooth experience generating your file. We know that sometimes getting your credit report can be urgent, so we work as quickly as possible to get you the information you need!
We'll be happy to help you with your report again in the future. Simply log back in to your account whenever you need us.
All the best,
Amy
Checkmyfile
Excellent and speedy credit report
13 April 2026
Unprompted review
Reply from Checkmyfile
Hi Alex,
Thanks for the great feedback!
I'm pleased to hear how easy you found it to use Checkmyfile. We try to make the signup process as fast and smooth as possible, so there are no hurdles between you and the information you need.
I hope you continue to have an excellent experience with us!
Many thanks,
Amy
Checkmyfile
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