Charters Estate Agents Reviews 

I had an inspection yesterday and Jo Edmondson was absolutely 💯 amazing 🤩.Very friendly, very pleasant and very easy to talk to, Jo is a credit to Charters ☺️Thankyou Jo 🙏.

Excellent and efficient service. Theresa was extremely helpful in liasing with Goodlord and all my relevant income was including for referencing. Thank you

Grace was very helpful and kept me informed about everything in a timely manner.

Very good service delivered by Grace.

Highly recommend Charters.

Had the pleasure of meeting Lily, she was very patient and understanding whilst I was running late for a viewing where she ensured we had our questions answers even when pressed for time. I look forward to working with Charters more because of Lily. Great Job!

Although my purchase was a long and at times challenging process, Jo Goddard was consistently excellent throughout.

She was always responsive, polite and professional, and I really appreciated how proactive she was in keeping me updated. I rarely had to chase for information because Jo regularly called with progress updates, even if there wasn’t much to report. She was always happy to answer my questions, accommodate requests, and explain what was happening at each stage. Her communication and support made a stressful process much easier to manage.

Thank you, Jo, for all your help—I wouldn’t hesitate to recommend both you and Charters.

I had a very positive experience with Charter. The service was professional, efficient, and well organised from start to finish. A special mention goes to Louise Blackmore, who was exceptionally helpful throughout the process. She was responsive, knowledgeable, and dealt with everything efficiently, making the whole experience straightforward and stress-free.

I would highly recommend Charter to anyone looking for a reliable and professional service. Thank you to Louise and the team for your excellent support.

We have been dealing with Nikola at Charters and we cannot fault her! We were very anxious going into our first rental property but Nikola put those nerves at ease, was super helpful and made everything so smooth, and easy.

The first property we enquired about had already had a let agreed but Nikola pointed us to a very similar property in which was perfect for us!

She has been absolutely brilliant and would thoroughly recommend Nikola and Charters to anyone, Well done guys 👏🏼

I recently purchased my rental property through Charters, and the service was absolutely fantastic. Jo looked after me throughout the entire process and was brilliant from start to finish.Since i already lived in the property as a tenant, it was a unique situation, but Jo handled everything with incredible professionalism. Her communication was fast, clear, and she kept everyone perfectly informed. Jo made my transition to homeowner completely seamless.I highly recommend Charters and cannot thank Jo enough for her amazing work!

I found the process of renting with Charters very easy and smooth. They are very helpful! Arranging viewings is quickly and smooth, more specifically I had a viewing in Southampton recently with Chloe Bowers and she was so nice and helpful. I ended up liking the place and she was very helpful with the whole renting process! I can't recommend them enough.

Not all estate agents are the same. Charters Southampton have selected staff that are a delight to deal with, great at communication, and their senior staff have elephantine knowledge of the local housing market.

Working with Abbie made what could have been a stressful process feel entirely seamless. She was incredibly attentive, knowledgeable, and always kept me updated with every property which perfectly fitted my criteria. Her dedication, warm communication, and proactive approach made all the difference. I couldn’t have asked for a better estate agent, I will definitely be using her again in the future —thank you, Abbie!

We are so pleased to have Sue Harris managing our flat for us . She readily offers advice when requested and is knowledgeable and experienced in all matters of property management . A safe and approachable pair of hands.

“Good morning. We were shown round the Fourteen development yesterday by Bella. I have sold and bought many houses over the years and I felt compelled to write to let your Directors know that the experience was five star! . Totally professional and fully prepared for all our questions (which is not always the way with agents) I have also employed many people in my professional career and it is clear what an asset Bella would be to any team. Kindest regards Amanda”

Service has been top class. Very pleased with the professionalism and support provided throughout the process and sorting out all the issues promptly.

I asked a simple question to a name id been dealing with for year. My question was picked up by Sue Harris who unearthed our Inventory and sent it immediately while explaining the personnel change.

We have just sold our property through Charters. We have found them professional, helpful and friendly from the start to the finish.

Sue Harris at Charters Estate Agents (formally Michael Jones) has been an absolute pleasure to work with on various property matters.

She is extremely helpful, has a can do attitude, works to deadlines, pragmatic with problem solving, provides exceptional service and has a keen eye for detail. She balances her role well delivering good outcomes for her clients and customers. She is a true asset to her firm and I would highly recommend her as a contact.

My overall experience for our house purchase via Charters estate agent has been excellent right from the very beginning.
We felt supported and well informed throughout, communications were excellent with prompt emails and phone responses.
Our main contacts, Cameron and Stephen have been superb; friendly, approachable and understanding. We greatly appreciate all that they have done for us, going above and beyond!
Thank you so much! A well deserved 5 star sevice!

After the death of my Mum in April 2026, I dealt with Joe Oakley in Worthing. He showed compassion and was very responsive to my many queries about ending the tenancy on her property. There were also some issues after the property was returned and he supported me through this. I then dealt with another member of the team, Jonathan Tonks, who was also excellent. I experienced some issues trying to obtain the deposit back from TDS and Jonathan was extremely supportive in a very painful process. They are both a credit to Charters and I had a really positive experience of being treated with compassion at a very stressful time.

The most useless, incompotent buch of u know what u will ever encounter, please. I absouloutly beg of you, don't move into Governor's Residence in Winchester, right near the wetherspoons pub near Winchester town centre. You will get dumb Nieghbours, awfull Nieghbours, a guy there called Danny is the Proerty Manager, what an absoulute waste of time and space he is, he live's at No. 2 Flat, an absoululy vile character, he has access to all the Camras in the place, awfull human beiing.