Purchased through local supplier and fitted by local qualified installer. What a brilliant stove. Turned a large unused conservatory into a garden room by fitting a solid insulated roof and a Charnwoo... See more
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Review summary
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Reviews shaping this summary
Recently moved home and we installed a Charnwood C4 stove. We had a similar stove in our previous home which we didn’t think could be bettered, but the little Charnwood has surpassed all expectations... See more
We bought a Charnwood wood burning stove and a fireplace from Direct Stoves in Manchester. This was our first stove and we used an installer (Lee Jensen) linked to the supplier. The installation was m... See more
WE used The Stove shop in Tavistock as our supplier and fitter. A really good pre- sales survey, followed by a great fitting team. we had our chimney lined as well as having an Island stove fitted.... See more
Company details
Written by the company
British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.
Contact info
Bishops Way, PO30 5WS, Newport, United Kingdom
- 01983 537780
- www.charnwood.com
4.8
Excellent
489 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Top quality product
13 October 2025
Very professional sevice
13 October 2025
Just great all round
A beautiful multi fuel burner that works brilliantly and looks fabulous. Easy to operate
Instalation, purchase etc all done very smoothly. All the regulations complied with and certificates supplied.
17 October 2025
Reply from Charnwood
Dear Alan
Thank you for your 5 stars review. We're so glad you're happy with the quality of your Charnwood Skye 5.
Warm regards
Charnwood
Reply from Charnwood
Thank you for your review!
Warm regards
Charnwood
The Charnwood Country 4 is a great wood burners
Charnwood have a great range of wood burners and we were able to choose the right one to suit us very easily. It’s also nice to have a good choice of colours to pick from. We have the Country 4 and we’re very happy with it.
10 October 2025
Reply from Charnwood
Dear Sally
Thank you so much for your review! We're glad you found the right stove and enjoyed our colour options. Great to hear you're happy with your Country 4.
Warm regards
Charnwood
Very good discussion with the sales…
Very good discussion with the sales lady ,the woodburner was exactly what we were looking for . It looks great in the living room, but we have not used it yet.
2 October 2025
Reply from Charnwood
Dear Robert
Thank you for your 5* review! We're so glad the wood burner was just what you were looking for. It’ll look even better once it’s fired up! Please let us know if you need any tips when you’re ready to use it.
Warm regards
Charnwood
The installation if our two Charmwood…
The installation if our two Charmwood stives was done very professionally and we look forward to trying them out soon. Would be happy to recommend to others
7 October 2025
Reply from Charnwood
Dear Mike
Thank you for your kind words. We're delighted to hear the installation went smoothly and that you're happy with your Charnwood stoves. Please don’t hesitate to get in touch if you ever need any advice.
Warm regards
Charnwood
Your wood burner is very robust and…
Your wood burner is very robust and well made. I'm sure it will last for a long time. Your advice over the telephone was friendly and helpful.
3 October 2025
Reply from Charnwood
Dear Mark
Thanks for the lovely feedback. We're glad you're happy with the build quality and our support.
Warm regards
Charnwood
Everything was so straight forward from…
Everything was so straight forward from ordering to delivery. The Arc 7 I bought is truly the best stove for the area we have to heat.
24 September 2025
Reply from Charnwood
Dear John
Thanks for the great feedback! We're so pleased the Arc 7 is a perfect fit and that everything went smoothly from start to finish.
warm regards
Charnwood
Reply from Charnwood
Dear Neil,
Thank you for your review! We're glad you found your stove both stylish and efficient.
Warm regards
Charnwood
What an excellent experience!
What an excellent experience!
My Charwood Woodburner had developed cracks in the back plates and I was concerned whether it was a) safe and b) needed replacing. Had a very useful phonecall which put my mind at rest. They asked me to send photos to confirm what they'd said and responded to this the next day.
Thankyou!
8 October 2025
Unprompted review
Reply from Charnwood
Hi Emma
Thank you so much for your kind words.
We’re really glad we could help put your mind at ease. If you ever need anything else or have further questions, please do not hesitate to get in touch.
Thanks again for taking the time to leave a review!
Warm regards
Charnwood
Charnwood 7
Great stove, delivered to Philips stoves in Ballymena, 2 screws missing from bottom closure plate, luckily we noticed before the installation. Rectified by collecting new screws from supplier.
21 September 2025
Reply from Charnwood
Hi John
Thank you for your review.
We are delighted to hear you are happy with your Charnwood stove.
We’re sorry to hear about the missing screws, but we are glad it was spotted before installation and quickly resolved.
We would really appreciate it if you have a little time to give us some further information regarding the missing screws, so we can feed this back to our Quality Control Team. If you’d be happy to share more details, you can contact us using the following link: https://www.charnwood.com/contact/
Warm regards
Charnwood
Great product quality
Great product quality. Installed by a stockist so no problems. All round good experience.
18 September 2025
Reply from Charnwood
Thank you very much for your review! We're really pleased to hear everything went smoothly and that you're happy with your stove and installation.
Warm regards
Charnwood
Reply from Charnwood
Dear Jason
Thank you very much for your 5* review. We are delighted to hear you are pleased with your Charnwood stove.
Warm regards
Charnwood
Seamless experience from start to…
Seamless experience from start to finish - excellent quality product and reasonably priced compared to other providers we considered. Fitters were experienced and professional and did a great job and were finished in a morning. Highly recommended!
24 September 2025
Reply from Charnwood
Hi Paul,
Thank you so much for your kind words! We are delighted to hear that you had a seamless experience and were happy with both the quality and value of our product.
Warm regards
Charnwood
Fitters have done most competent job…
Fitters have done most competent job and stove working
23 September 2025
Reply from Charnwood
Hi Tom
Thank you for your review. We are delighted to hear your fitters did a great job. We hope you enjoy using your Charnwood stove.
Warm regards
Charnwood
A great little stove
A great little stove - very efficient and well designed - well recommended.
15 September 2025
Reply from Charnwood
Hi Paul
Thank you so much for your review and kind words! We're really pleased to hear you're enjoying your stove and finding it both efficient and well designed.
If you ever need any support or have questions in the future, we're always here to help.
Warm regards
Charnwood
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