ChargedEV Reviews 

11,721
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,546 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the installers for their professionalism, efficiency, and helpfulness, often noting their punctuality and clear explanations of the process. Many people appreciate the tidy and neat work, with installers often cleaning up after themselves and ensuring cables are discreetly routed. The overall service and user experience are frequently described as excellent, stress-free, and seamless from start to finish. However, some customers also noted dissatisfaction with the organizational aspects and customer service, citing issues with scheduling, long waiting times, and difficulties in communication. A few other people also felt that the company's responsiveness was lacking, leading to frustration with unresolved issues and repeated calls.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising installers for their professionalism,... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

User experience

Customers had positive experiences with user experience, particularly regarding installation and initial... See more

Customer service

Users describe positive interactions with customer service, with many praising individuals for being honest,... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aron was an awesome installer, he arrived early, spotted that there was an issue with the untethered unit that I wanted and switched it for a tethered version at no extra cost. Excellent explanation... See more

Rated 5 out of 5 stars

Great service provided by Josh who installed my charger, he did a really great job all around, super happy with the result, you can’t even tell there’s an EV charging cable running through the living... See more

Rated 5 out of 5 stars

James S kindly contacted me the day before installation and told me what time he would arrive. This allowed me to plan my day. He promptly arrived and we discussed the options to connect the EV charge... See more

Rated 5 out of 5 stars

Ross did an excellent job of boxing in the cables and making a tough job look as neat as possible. He was on time, friendly and kept us updated through the day. The charger we'd picked wasn't suit... See more


Company details

  1. Electric Vehicle Charging Station
  2. Energy Equipment and Solutions
  3. Solar Energy Contractor

About ChargedEV

Written by the company

ChargedEV, the UK's leading electric vehicle charging specialst making Home EV charging, Workplace EV charging and Solar and Renewables easy!

Ordered an electric car? We’ve got your back. With over a decade in the game, ChargedEV is the name you can trust for top-quality home EV charger installations.

No nonsense— we aim to provide a charger that fits well with your lifestyle.

We’ve scoured through the market to bring you the best of the best in EV charging points. Whether you’re after tomorrow’s tech, sleek design, or bulletproof reliability, we’ve got an option that ticks your box.

That’s why drivers across the UK reckon we’re the go-to choice.

Ready to power up your drive? Book your home EV charger installation with ChargedEV today.

GET A HOME EV CHARGER QUOTE EXPLORE SOLAR & RENEWABLES CHARGE YOUR CAR AT WORK

Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(11,721)

3,269 reviews in the last 12 months

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Rated 5 out of 5 stars

Josh was outstanding…….

Josh was outstanding and completely took the phrase ‘going above and beyond’ to the next level. Methodical, processed, patient (esp for me) and incredibly knowledgable. All in all a fantastic service. Thank you.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service provided by Josh who…

Great service provided by Josh who installed my charger, he did a really great job all around, super happy with the result, you can’t even tell there’s an EV charging cable running through the living room and he also cleaned after himself which was top notch! I’d absolutely recommend these guys to anyone wanting a charger professionally done :)

26 November 2025
Unprompted review
Rated 5 out of 5 stars

We had our charger fitted today

We had our charger fitted today. Ross Bowden was very helpful he told us how he was fitting charger and explained how it works. He also explained who we needed to contact if there was any issues with the charger in the future

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service

Very impressed with the service. Connor messaged the day before to give me an idea of timings and arrived as advised. Super bubbly, helpful and respectful of disturbing me when in meetings .Very neat job and cleared up when done. Spent time explaining how everything worked and set up the app and made sure was working and I understood everything before he left.

14 April 2026
Unprompted review
Rated 3 out of 5 stars

Poor Customer service on the phone

Poor Customer service: I called them and was left hearing a message about what a wonderful company they are for 5 minutes, the message being repeated non-stop. It's very difficult to concentrate on other work with this voice in the background. Music would be easier if they don't employ enough people to answer calls. Then I was asked (by the automated answering service) if I wanted someone to call me back within the next 24 hours. That was at least better than listening to the same message for another 5 or more minutes. It would have been good to have this option 3 minutes earlier.

14 April 2026
Unprompted review
ChargedEV logo

Reply from ChargedEV

Hi John,

Please accept our apologies that you aren't happy with the level of service that you have received.

So that we can investigate this, can you please provide your details by contacting us at customer.resolutions@chargedev.co.uk

I look forward to hearing from you.

Lucy
Customer Resolutions

Rated 5 out of 5 stars

Excellent service and install

Excellent service and install. Alex let us know when he was arriving, was an absolute joy and the install was completely quickly and professionally.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great easy installation

Great easy installation! Engineer Will came exactly at the time he said he would, easy stress free installation.
He set the app up before he left and made sure I had everything I needed & explained how everything worked

Thank you!

13 April 2026
Unprompted review

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