Excellent shopping experience. My new Confessions 2 Vinyl record just arrived intact... as if Madonna packed and posted the item herself...she is a perfectionist. Many thanks to Chalkys' Team. Keep do... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have bought from Chalkys many times as they have great prices, a vast catalogue of items and excellent service. Excellent communication and updates, fast shipping and well packaged items make them a g... See more
Company replied
Love that there's free delivery on all UK orders. Pre-order new releases and shipped to arrive on day of release (in this case, Madonna's Confessions II CD). Competitive prices too. Also love not havi... See more
Company replied
My Cd arrived on time and was really well packaged. I discovered Chalky's firstly through their ebay shop,but then found their website which I now use as well. Their website has a smart retro look and... See more
Company replied
Company details
Written by the company
We sell a range of media products, from top albums through to new release movies and TV shows, all direct to your door at the best prices possible. We also have an extended back catalogue so check us out, we're bound to have what you're looking for!
Contact info
United Kingdom
- help@chalkys.com
- www.chalkys.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Item dispatched when I was told it would be, and arrived two days later. As it was tracked, and knowing I would be at work, I was able to have it diverted to my local Post Office. Good packaging ensured the item arrived undamaged. Highly recommended.
13 July 2026
Reply from Chalkys
Morning Adam,
Thank you for leaving us a Trustpilot!
I am happy to hear that you were able to construct the delivery to best suit you.
Have a great week!
Kind regards
Ryan
Customer Service Manager
Just Good Service!
8 July 2026
Reply from Chalkys
Hi Blair,
Thank you very much for your review!
I am pleased to hear you are happy with your order.
Kind regards
Ryan
Customer Service Manager
Chalky's provided exceptional service
Chalky's provided exceptional service. I was able to acquire a record at the most competitive price available online. The item arrived ahead of schedule, was securely packaged, and included complimentary shipping. While there was a minor imperfection on the corner of the sleeve, this likely occurred during transit. Overall, my experience was highly satisfactory, and I anticipate making future purchases.
20 July 2026
Unprompted review
Reply from Chalkys
Hi Ben,
Thank you very much for your amazing review!
We are pleased to hear that your order went well for the most part.
Unfortunately, I cannot see your order number attached, so please can you email us at help@chalkys.com? We can then discuss the damage to your item.
Kind regards
Ryan
Customer Service Manager
Reply from Chalkys
Morning Michelle,
Thank you for your review!
I am glad to hear that you're happy with your order.
Have a great week!
Kind regards
Ryan
Customer Service Manager
Excellent selection of vinyls
Excellent selection of vinyls, easy order and payment process and great communications and quick delivery. Would use again for any Madonna rarities.
13 July 2026
Reply from Chalkys
Hi Lee,
Thank you very much for your feedback!
I am happy to hear that you're glad with your order.
We hope to serve you again!
Kind regards
Ryan
Customer Service Manager
Reply from Chalkys
Hi Mark,
Thank you for leaving a kind Trustpilot!
We are pleased to hear that your order was completed successfully.
Have a good week!
Kind regards
Ryan
Customer Service Manager
Reply from Chalkys
Hi David,
Thank you very much for your kind review!
I am glad you are happy with our service.
Have a great week!
Kind regards
Ryan
Customer Service Manager
Delivered what I ordered within the…
Delivered what I ordered within the time they predicted and cheaper than rival providers. What’s not to like!
13 July 2026
Reply from Chalkys
Good morning,
Thank you very much for your review!
We are happy that your order went smoothly.
Have a great week!
Kind regards
Ryan
Customer Service Manager
Good price.quick dispatch and…
Good price.quick dispatch and delivery.v good communications.excellent packaging
9 July 2026
Reply from Chalkys
Hi John,
Thank you so much for your fantastic review! We are pleased you had a great experience and we appreciate your business.
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hello,
Thank you for your review! We are so happy to hear that your buying and delivery experience was good.
Kind regards
Rachael
Assistant Customer Service Manager
Great transaction fast delivery came as…
Great transaction fast delivery came as described what more do you want. 5 Stars all the way Cheers
10 July 2026
Reply from Chalkys
Hi Frank,
Thank you for your fantastic review! We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Easy to order
Easy to order, easy to navigate the website, quick delivery time, a good price for the items I purchased, a very good service provided by Chalkys.
10 July 2026
Reply from Chalkys
Hi Laurence,
Thank you for your fantastic review! We truly appreciate your support.
Kind regards,
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Robert,
Thank you so much for your kind words! We are pleased you had a great experience and we appreciate your business.
Kind regards
Rachael
Assistant Customer Service Manager
Decent service
Decent service, takes about a week, and has the great advantage of not being Amazon.
10 July 2026
Reply from Chalkys
Hi Peter,
Thanks so much for the fantastic review! We really appreciate your recommendation!
Kind regards
Rachael
Assistant Customer Service Manager
Hassle Free Transaction...Nice Sealed…
Hassle Free Transaction...Nice Sealed Box Set Recommended Seller....Cheers.
10 July 2026
Reply from Chalkys
Hi Stephen,
Thanks so much for the fantastic review! We are thrilled you had a hassle-free transaction and loved your sealed box set. We really appreciate your recommendation!
Kind regards
Rachael
Assistant Customer Service Manager
Reply from Chalkys
Hi Geoff,
Thank you so much for your fantastic review! We are thrilled to hear you had such a positive experience. Your feedback means a lot to us!
Kind regards
Rachael
Assistant Customer Service Manager
I got a great deal
I was looking for a reasonably priced record player for an elderly aunts birthday present. I got exactly what I was looking for at a substantially lower price than some of the big name stores that you find in retail parks. Delivery was really fast. Great service all round.
29 December 2025
Reply from Chalkys
Good morning,
Thank you very much for leaving us a Trustpilot review.
I am pleased to hear that you found what you are looking for!
Have a great weekend and happy birthday to your Aunt!
Kind regards
Ryan
Customer Service Manager
Packed well and delivered in a timely…
Packed well and delivered in a timely manner. Thank you!
1 July 2026
Reply from Chalkys
Good morning,
Thank you for your positive feedback!
I am happy to hear that your order was delivered without an issue.
Have a great weekend!
Kind regards
Ryan
Customer Service Manager
Reply from Chalkys
Hi Rob,
Thank you very much for your 5* review.
I am happy to hear that we have a long returning customer!
Kind regards
Ryan
Customer Service Manager
Great PlaceTo Music Shop
My Cd arrived on time and was really well packaged. I discovered Chalky's firstly through their ebay shop,but then found their website which I now use as well. Their website has a smart retro look and is really easy to navigate and use. Their customer service is really good too. Prices are always good as well and they often have exclusive editions of albums/CDs you an't get anywhere else. It's like a great independant record store, but online.They have a mix of pre-orders and curent albums and legacy relaeses as well.They keep you updated on your orders as well. Searching for music on their site is really easy as well. A great place to buy from for sure
8 July 2026
Reply from Chalkys
Hi Matt,
Thank you for a glowing review!
I am glad to hear that you are happy with our store. We hope to serve you again soon!
Kind regards
Ryan
Customer Service Manager
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