I spoke to a very patient gentleman called Matthew. He listened to my story, took notes, asked me the necessary questions and told me how the situation stood. I was very grateful for his calm and p... See more
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What people talk about most
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I spoke to Paul Carson today who was professional, understanding and very helpful. I was provided with useful information on strategies scammers use and what to look out for. Paul explained the next... See more
Company replied
As I had been the victim of a fraud, I contacted CEL Solicitors who I found on Google. They called me shortly thereafter and I spoke to Callum Williams. He was very reassuring about the case after I h... See more
Company replied
Everything went well with the case you kept me well informed with everything pretty punctual and advised me on all the information regarding the case . The only thing I was annoyed about was the payme... See more
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Company details
About CEL Solicitors
Written by the company
CEL Solicitors is a nationwide, family-run law firm with a strong reputation for excellence in civil litigation. Our mission is to provide expert legal services that are accessible to everyone on a no-win, no-fee basis. We are proud to have helped thousands of clients across the UK secure the justice they deserve.
Our Areas of Expertise
At CEL Solicitors, we specialise in a wide range of services, including:
Fraud and Scam Claims
We are dedicated to helping victims of fraud and scams recover their losses. Our team has extensive experience in handling cases involving online scams, investment fraud, and more.
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Housing Disrepair Claims
We fight for tenants' rights to live in safe and habitable conditions. If your landlord has neglected essential repairs, we can help you hold them accountable.
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Tenancy Deposit Claims
If your landlord hasfailed to protect it in a government-approved scheme, our team can assist you in making a claim.
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Personal Injury Claims
Whether you've been injured at work, in a public place, or due to a defective product, we can help you seek compensation. Our personal injury expertise includes workplace accidents, slips, trips, falls, road traffic accidents, and product liability claims.
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Professional Negligence Claims
We hold professionals accountable when their negligence results in harm. Whether you've suffered due to poor advice, misconduct, or other professional failures, we are here to advocate for you.
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Medical Negligence Claims
If you have suffered harm due to medical malpractice, our dedicated team can help you pursue a claim. We understand the complexities of medical negligence cases and will work tirelessly to secure the compensation you deserve.
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Japanese Knotweed Claims
This invasive plant can cause serious damage to properties. Our team can assist you in making a claim if your property has been affected by Japanese knotweed.
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Life and Critical Illness Claim Appeals
If your life or critical illness insurance claim has been unfairly denied, our experts can help you appeal the decision and fight for the benefits you're entitled to.
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Commercial Litigation
Our team has a wealth of experience in resolving commercial disputes, from contract issues to partnership disputes, ensuring that your business interests are protected.
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Our Commitment to Clients
At CEL Solicitors, we understand that legal issues can be stressful and overwhelming. That's why we are committed to making the legal process as straightforward and accessible as possible. We believe in providing clear, honest advice and will keep you informed at every stage of your case.
Where possible, we operate on a no-win, no-fee basis, ensuring that everyone has access to the legal support they need. This approach means you can pursue your claim with confidence, knowing that you won’t be out of pocket if your case is unsuccessful.
Why Choose CEL Solicitors?
- Nationwide Reach: We serve clients across the UK, bringing our expertise to people in need of legal assistance, no matter where they are located.
- Family-Run Firm: As a family-run business, we value the relationships we build with our clients and treat each case with the care and attention it deserves.
- Proven Track Record: Our team has a strong history of success in recovering significant compensation for our clients, helping them move forward with their lives.
Get in Touch
If you believe you have a claim, don’t hesitate to reach out to CEL Solicitors. Our friendly, knowledgeable team is here to listen to your concerns and provide the guidance you need to achieve the best possible outcome.
Contact info
20 Chapel Street, L3 9AG, Liverpool, United Kingdom
- 0808 273 0900
- info@celsolicitors.co.uk
- www.celsolicitors.co.uk
4.8
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Initial Conversation
Spoke with Callum Williams who was most helpful and responsive
26 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
Pual as really great
Pual as really great, felt comfortable iver rbr phone
26 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for taking the time to leave your feedback, we really appreciate it.
Paul from cel solicitors is very…
Paul from cel solicitors is very professional and helpful regarding my case
26 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback.
Speaking to Callum Williams felt like a relief.
Callum Williams rang me straight away, after my enquiry. He clearly went through all of the questions on the enquiry form with me and was empathetic. He was upfront about the fees and put my mind at rest. To be able to hand over alot of the stress, after a month of dealing with the banks, to CEL instantly felt like a relief. Thank you.
26 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your fantastic feedback, we will be sure to share your kind words with Callum and the team.
Nice conversation with Paul Carson
Nice conversation with Paul Carson
Very supportive
Thanks.
26 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback.
Reply from CEL Solicitors
Thank you for your brilliant feedback.
Chaunteau Twort Has been so supportive…
Chaunteau Twort Has been so supportive in helping me gather everything needed for submission in relation to my claim. I have felt very naive and ashamed about what happened in relation to the scam. But realise now how clever these people are and that it’s not just me who falls. Thanks again to Chaunteau.
24 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you so much for your kind words. We’re really pleased to hear that Chaunteau was able to support and reassure you throughout the process. Sadly, these scams are designed to be incredibly convincing, and many people are affected by them every day.
Thank you again for placing your trust in us, and we’ll make sure your feedback is passed on to Chaunteau.
My case was handled professionally and…
My case was handled professionally and promptly by Cj Sharkey and the CEL Solicitors team. They worked me through every step of my claim process which made it easy for me.
22 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you so much for your kind review! We're delighted to hear that CJ Sharkey and our team provided you with professional and prompt service, and that we were able to make the claim process straightforward for you.
Your feedback means a lot to us, and we're glad we could support you every step of the way. If you ever need assistance in the future, don't hesitate to get in touch.
Faye Hornby was very reassuring ...
I recently appointed CEL Solicitors to help me recover money lost through a scam, and so far I have been very impressed with their professionalism and support. Faye Hornby explained the process clearly, kept me informed throughout, and demonstrated strong knowledge and attention to detail. I feel confident having them handle my case and would highly recommend them based on my experience so far.
7 April 2026
Unprompted review
Reply from CEL Solicitors
Thank you for sharing your experience with us. It’s great to know you feel supported and confident in our handling of your case. Your recommendation is sincerely appreciated, and we remain committed to guiding you every step of the way. If you have any questions, please feel free to contact us at any time.
Fast response
Fast response. They provide me helpful information that should I do in my case
22 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback.
Great in communication and he let me…
Great in communication and he let me know it wasn't mu fault
21 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
Reply from CEL Solicitors
Thank you for your brilliant feedback.
I had a lot of trouble with a certain…
I had a lot of trouble with a certain bank over money they wouldn't return. But ccl in thee Liverpool branch helped me get my money returned and Ruby was the lovely lady who delt with my case and let me know the good news.
18 September 2025
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback, we will be sure to share your kind words with Ruby and the team.
CEL personal injury claim
CEL dealt with my personal injury claim smoothly and efficiently. It seemed to go like clockwork, with very little input required from me. The outcome was as good as I had hoped for.
20 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback, we are pleased to hear that you were happy with our service.
Paul Carson has been great when on…
Paul Carson has been great when on boarding me as a client. Thank you.
18 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
Scam claim
Spoke to Faye Hornby who went through everything I needed to know great and what her company would be working on my claim , very professional and easy to understand .
20 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback, we will be sure to pass your kind words to Faye.
Still scammers!
Left a review in March and they said that they had contacted trudtpikot to get further information - what a load of twaddle! They haven’t had the decency to investigate this further or get in touch.
Avoid like the plague, scammers!
19 May 2026
Unprompted review
Reply from CEL Solicitors
We’re sorry to hear that you feel this way. We have requested further information from yourself previously and will review both your file with us and the previous reviews left.
If you are willing to provide any additional details, we will ensure they are looked into promptly.
Excellent service
After such an awful experience and the loss of my funds, I was relieved to be able to share my side without feeling judged. My case officer Cj Sharkey, has been prompt and extremely helpful and now I feel better knowing my case has priority and it's being taken care of.
18 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for sharing your experience. We’re sorry to hear about the difficulties you faced, but we’re glad CJ has been able to provide the support and reassurance you needed. Your feedback means a lot, and we’ll make sure your kind words are passed along.
Dues the phone i had with Fay Hornby…
Dues the phone i had with Fay Hornby and the informations I had given, I was delighted with the outcome and the facts its has excepted to take on my case. As I strongly recommend the service I have received.
19 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback, we will be sure to share your kind words with Faye and the team.
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