I spoke to a very patient gentleman called Matthew. He listened to my story, took notes, asked me the necessary questions and told me how the situation stood. I was very grateful for his calm and p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to Paul Carson today who was professional, understanding and very helpful. I was provided with useful information on strategies scammers use and what to look out for. Paul explained the next... See more
Company replied
As I had been the victim of a fraud, I contacted CEL Solicitors who I found on Google. They called me shortly thereafter and I spoke to Callum Williams. He was very reassuring about the case after I h... See more
Company replied
Everything went well with the case you kept me well informed with everything pretty punctual and advised me on all the information regarding the case . The only thing I was annoyed about was the payme... See more
Company replied
Company details
About CEL Solicitors
Written by the company
CEL Solicitors is a nationwide, family-run law firm with a strong reputation for excellence in civil litigation. Our mission is to provide expert legal services that are accessible to everyone on a no-win, no-fee basis. We are proud to have helped thousands of clients across the UK secure the justice they deserve.
Our Areas of Expertise
At CEL Solicitors, we specialise in a wide range of services, including:
Fraud and Scam Claims
We are dedicated to helping victims of fraud and scams recover their losses. Our team has extensive experience in handling cases involving online scams, investment fraud, and more.
Learn More
Housing Disrepair Claims
We fight for tenants' rights to live in safe and habitable conditions. If your landlord has neglected essential repairs, we can help you hold them accountable.
Learn More
Tenancy Deposit Claims
If your landlord hasfailed to protect it in a government-approved scheme, our team can assist you in making a claim.
Learn More
Personal Injury Claims
Whether you've been injured at work, in a public place, or due to a defective product, we can help you seek compensation. Our personal injury expertise includes workplace accidents, slips, trips, falls, road traffic accidents, and product liability claims.
Learn More
Professional Negligence Claims
We hold professionals accountable when their negligence results in harm. Whether you've suffered due to poor advice, misconduct, or other professional failures, we are here to advocate for you.
Learn More
Medical Negligence Claims
If you have suffered harm due to medical malpractice, our dedicated team can help you pursue a claim. We understand the complexities of medical negligence cases and will work tirelessly to secure the compensation you deserve.
Learn More
Japanese Knotweed Claims
This invasive plant can cause serious damage to properties. Our team can assist you in making a claim if your property has been affected by Japanese knotweed.
Learn More
Life and Critical Illness Claim Appeals
If your life or critical illness insurance claim has been unfairly denied, our experts can help you appeal the decision and fight for the benefits you're entitled to.
Learn More
Commercial Litigation
Our team has a wealth of experience in resolving commercial disputes, from contract issues to partnership disputes, ensuring that your business interests are protected.
Learn More
Our Commitment to Clients
At CEL Solicitors, we understand that legal issues can be stressful and overwhelming. That's why we are committed to making the legal process as straightforward and accessible as possible. We believe in providing clear, honest advice and will keep you informed at every stage of your case.
Where possible, we operate on a no-win, no-fee basis, ensuring that everyone has access to the legal support they need. This approach means you can pursue your claim with confidence, knowing that you won’t be out of pocket if your case is unsuccessful.
Why Choose CEL Solicitors?
- Nationwide Reach: We serve clients across the UK, bringing our expertise to people in need of legal assistance, no matter where they are located.
- Family-Run Firm: As a family-run business, we value the relationships we build with our clients and treat each case with the care and attention it deserves.
- Proven Track Record: Our team has a strong history of success in recovering significant compensation for our clients, helping them move forward with their lives.
Get in Touch
If you believe you have a claim, don’t hesitate to reach out to CEL Solicitors. Our friendly, knowledgeable team is here to listen to your concerns and provide the guidance you need to achieve the best possible outcome.
Contact info
20 Chapel Street, L3 9AG, Liverpool, United Kingdom
- 0808 273 0900
- info@celsolicitors.co.uk
- www.celsolicitors.co.uk
4.8
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spoke to mark twist 🙂…
Spoke to mark twist this morning about my accident where he was very polite didn't rush me 🙂
Took his time in explaining what will happen from start to finish
Which help me out loads as I don't like taking on the phone.
Highly recommend 😊
3 June 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback about Mark, we will be sure to share your kind words with him and the wider team.
A fast response was received after i…
A fast response was received after i had submitted my enquiry online.
I received a call from Callum who spoke clearly to establish that i understood how the process will begin and hopefully i will be compensated for my losses soon.
2 June 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your fantastic feedback about Callum.
Callum Williams is the person I spoke…
Callum Williams is the person I spoke to and he has given me hope that I will get my money back from these scammers. He gave me information about how his company works, what I needed to do and what the solicitors will do. Thank you
2 June 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback, it is great to know that you are happy with Callum's service. We will be sure to share your lovely feedback with him.
Mark was very helpful
Mark was very helpful , patient and knowledgable . Easy to talk and explained things well whilst putting me at ease .
2 June 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback about Mark, we will be sure to share your kind feedback with him.
Reply from CEL Solicitors
Thank you for your feedback.
CEL Solicitors/Hannah Lowe
Throughout a difficult situation CEL solicitors were efficient, prompt and agreeable.
In particular my case handler Hannah Lowe was excellent. Ms Lowe kept me informed fully throughout the process, leading to a satisfactory conclusion.
I would wholeheartedly recommend CEL solicitors.
29 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback about Hannah, we will be sure to share your kind words with her and the wider team.
Paul was really nice and helped me with…
Paul was really nice and helped me with my issue
1 June 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
Mark Twist was extremely helpful
Mark Twist was extremely helpful, patient and understanding, he quickly grasped the issue and help guild me through the hole process. Thank you
1 June 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback about Mark, we will be sure to share your kind words with him and the wider team.
Callum Williams was very empathetic and…
Callum Williams was very empathetic and responsive..
A kind person and has institutional memory. I appreciate your guidance, Sir
1 June 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
He was very patient and listened to my…
He was very patient and listened to my incident very carefully whilst also sounding concern. Can’t fault them
1 June 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback, we will be sure to share your kind words with our team.
I was sadly a viticmin of a romance…
I was sadly a viticmin of a romance scam.
I had lost all hope until i found CEL .
29 May 2026
Reply from CEL Solicitors
Thank you for sharing your experience. We’re sorry to hear about the difficulties you faced, but we’re grateful you found us when you needed support. Helping clients regain hope and confidence is at the heart of what we do, and we appreciate the trust you’ve placed in CEL.
Kai Fessey Our case handler as been a…
Kai Fessey Our case handler as been a pleasure to work with always in communication with us .
We are very pleased with their efforts
Great customer service
29 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your wonderful feedback. We’re delighted to hear that Kai has been a pleasure to work with and has kept you well informed throughout the process. We’ll be sure to pass on your kind words. We appreciate your support and are pleased that you’ve had such a positive experience with our team.
Reply from CEL Solicitors
Thank you for your feedback.
Comptent Solicitors
I highly recommend David Leah’s company. I was scammed and lost my self esteem. However, when I took my case to David, he completely impressed me with professionalism and I regained my peace of mind.
29 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback, we will be sure to share your kind words with David and the team.
My name is abiy David Leah has been…
My name is abiy David Leah has been very grateful and understanding he help I am hoping to get will help me great deal
Thnks
28 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback, we will be sure to share your kind words with the team.
Excellent service
All the Staff are so helpful , kind and supportive
my case handler was Demi Thomas and i can not thank her enough.
when scams happen its hard to admit and come forward but she showed me nothing but kindness and with a non judgemental approach for this alone meant a lot to me
i would highly recommend to anyone who finds themselves in this situation
22 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback about Demi, it is great to hear that you are happy with how she has assisted you. We will be sure to share your kind review with Demi and the wider team.
Really helpful and walks you through…
Really helpful and walks you through the process step by step, callum Williams was very helpful
28 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback.
So Far So Good
Once I gave all the information I had i was allocated to CJ Sharkey as my point of contact dealing with my case. They responded very quickly and he was polite and told how the process was going. So far so good.
28 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your brilliant feedback.
Have hope
Have so anxiety after the scam of Bitcoin mining and pulled up the motivation to call cel solicitor everything well explained and given me hope ! Callum made me feel more relaxed after speaking to her
28 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback, we will be sure to share your kind words with Callum and the team.
I had a great customer service rep…
I had a great customer service rep mathew was very helpful pleasant and friendly he made you feel comfortable and to explain everything to me, he explained the process and made sure that you understood.
28 May 2026
Unprompted review
Reply from CEL Solicitors
Thank you for your great feedback, it is great to know that you were happy with Matthew's service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.