CellspareReviews 

113
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products, often finding them authentic, original, and working flawlessly. People frequently praise the good packaging, ensuring items arrive safely and in great condition. Some consumers also report receiving their orders within a reasonable timeframe, with some deliveries being quite fast. However, some customers also noted significant issues with delivery, experiencing long delays, lack of shipping updates, and even non-receipt of orders. The minority of people were dissatisfied with the refund process, citing difficulties in obtaining refunds, misleading policies, and receiving only partial or store credit refunds. Additionally, some reviewers received defective or incorrect products, and faced challenges with customer service when trying to resolve these issues.

What people talk about most

Product

Clients share ambiguous opinions on product quality and authenticity. Many reviewers report receiving... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as not receiving... See more

Quality

Users describe positive interactions with product quality, with many reviewers finding items to be good... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising smooth shipping,... See more

Refund

Customers consistently note negative experiences with refund, often reporting significant delays and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Ordered item #694122 on Dec 1, 2025, from Cellspare.com. No shipping updates came despite repeated emails. They promised dispatch "within a week," then "refund if not shipped by Saturday," and final... See more

Rated 2 out of 5 stars

After 17 days from ordering, the tracking number is still not active, while the website states that the package would be shipped within 5-7 business days...

Rated 2 out of 5 stars

I ordered an Item which is listed as "In Stock" on their website. Immediately after they received the payment the order changed its status to "complete" I waited for a few days and asked... See more

Rated 4 out of 5 stars

I ordered a replacement for my Oneplus 10 Pro 5G phone's LCD with the modular frame (Black). It took quite long for the product to arrive but its authentic and guarantees originality. It safely reache... See more



Contact info

2.9

Average

TrustScore 3 out of 5

113 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(113)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam! Stay Away from This Seller!

I purchased three iPhone batteries from this fraudulent company. Before placing the order, I contacted them via WhatsApp to ask if shipping batteries to my location would be possible, as I knew battery shipments can sometimes be problematic. They assured me there would be no issues.

So, I went ahead, placed the order, and paid immediately.

At first, I received some strange emails asking for additional payments. Later, I received an email confirming that my order had been accepted and payment received. The estimated delivery time was about 2 months.

I patiently waited for 2 months — and nothing arrived.

I contacted them again via WhatsApp to ask about my package, and only then they told me:
"Sorry, we cannot ship batteries."
It took them two months and my message to inform me — had I not written, I probably would’ve never heard anything from them.

After that, they said they would issue a refund. Again, I received fake emails claiming the refund was approved and payment was made — but I never received any refund or any package.

29 May 2025
Unprompted review
Rated 2 out of 5 stars

Item did not ship within 1.5 months

I ordered an Item which is listed as "In Stock" on their website. Immediately after they received the payment the order changed its status to "complete"

I waited for a few days and asked about shipment and was told 10 days is not the delivery time, its the time to when they ship.

After more than 2 weeks I contacted them again and was again told to wait (This time the warehouse in Hongkong shipped slowly) This repeated till after 1.5 months I had enough.

I offered the service to either provide me proof of shipment now or to refund with a day. Otherwise I would have filed a chargeback on my credit card.

They opted for a refund.

Overall a very bad experience and I wasted 1.5 months waiting for a spare part which I may now never get because its already rare. It is still listed as available within 10 days on their website. If only it would be.

I give 2 stars because their service always responded within less than a day to my inquirys.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Cellspare are the worst and fake…

Cellspare are the worst and fake company. I ordered when they had a discount and they don't want to ship my order. They delayed multiple times, they always change the date for dispatching my order. They keep making fake promise and delayed my order as long as they can. Maybe they don't want to ship my order because i purchased it at a low price when there was a discount. They delayed my order so many times so i just asked for refund. This type of company should not exist and should be shutdown. Fake and scam company. See how unprofessional they were by looking their replies at the review of their website.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Purchased a product on cellspare.com

Purchased a product on cellspare.com, but after the purchase the expected date of delivery changed. When asked, someone named Aman spoke to me from +91 93286 38192 and +91 95122 27147 and was unprofessional with false promises. As the day of delivery came close, I asked for an uodate, nothing was provided, only after constant calls was some update provided which was more delay. I requested a refund which was also something I had to follow up, they spoke to me like they were doing me a favor. My suggestion, unless you want anxiety, delayed responses, someone who takes your money but doesn’t deliver, I suggest you don’t buy from this website. It’s a way to hold your money and return it later (if you’re lucky). Safe to say I received my money back, but very bad experience received.

Update: The team responded stating they've received fake reviews, I am neither writing a fake review nor have I written anything false. Proofs, call recordings and chats are available with me. I had read the reviews before purchasing, but I thought it wouldn't happen with me, unfortunately it did happen with me too, and despite the reviews I went ahead and still became a fool.
Their threatening emails, messages are only to save their bad customer reviews, nothing more.

Regards,
A VERY disheartened customer.

14 May 2025
Unprompted review
Rated 1 out of 5 stars

BAD BAD BAD BAD BAD - AVOID CELLSPARE!

I had a very BAD experience with cellspare.com

The product took many months to arrive, but the WORST is - the replacement parts are NOT GENUINE!

I can't believe I waited 13 weeks for my spare parts and they are FAKE PARTS!

I cannot use these FAKE parts!

Cellspare refuse to accept they are fake, but they are CLEAR fake - TERRIBLE QUALITY.

13 weeks wasted waiting for the parts and they finally arrive and they are FAKE.

I have to file a chargeback with my bank because Cellspare stopped responding to my emails and will not refund my money.

AVOID CELLSPARE!!!

19 May 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE FRAUD COMPANY

This company is a terrible fraud!

The shipping is very very looooooong - takes 3-4 months to receive your items.

When items arrive - they are FAKE!

NOT GENUINE - FAKE FAKE FAKE PRODUCTS!!

AVOID CELLSPARE COMPANY FOREVER!!

19 May 2025
Unprompted review
Rated 1 out of 5 stars

FAKE PARTS DON'T RECOMMEND

I do not recommend this cellspare!

It's a very bad company!

I wait for 3 months for parts and when arrive they are FAKE.

Not real screens, all are FAKE, not official, not original - 2 of Samsung and 1 of Sony - ALL 3 ARE FAKE SCREENS!

I will not buy FAKE parts from cellspare again!

Don't buy this FAKE parts!

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Very very basic, months wait and FAKE products

Very bad service, I've been waiting over 8 weeks 2 months for my order and still no update.

Cellspare repeatedly promises delivery and the promises are never fulfilled, weeks and weeks pass and there is no order in sight, just more false, unfulfilled promises.

I think I will request a refund.

UPDATE: After 3 months I received my products and I'm extremely unhappy to see that the products are TOTALLY FAKE.

I have been emailing cellspare for the past 10 days and they IGNORE MY EMAILS.

I paid with bank card and I have no opportunity to file a chargeback.

I have lost my money and months of time, cellspare has STOLEN from me.

AVOID THIS HORRENDOUS COMPANY AT ALL COSTS!!!

DO NOT BUY FROM HERE!!!

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Best place to order mobile parts

Best place to order mobile parts. My order was handled swiftly and was delivered before my expectation. Customer care in trained well to answer queries from customers. Would highly recommend.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

WARNING CHINESE RESHIPPER!!! AVOID AT ALL COSTS!!!!

IT'S NOW BEEN 5 WEEKS SINCE I ORDERED FROM CELLSPARE AND MY ORDER OF 2 REPLACEMENT SCREENS HAS STILL NOT EVEN BEEN DISPATCHED!!!!!!

I CONTACTED THEM TO ASK WHAT WAS GOING ON AND HE SAID HE WAS WAITING ON THE SCREENS SHIPPINNG FROM HONG KONG!!!!

CELLSPARE DOES NOT HOLD ANY STOCK!!!!!

HE IS JUST A RE-SHIPPER THAT CHARGES A PREMIUM AND ORDERS FROM CHINESE SUPPLIERS LIKE ALIEXPRESS/ALIBABA AFTER YOU PLACE YOUR ORDER WITH HIM!!!

I COULD HAVE ORDERED FROM CHINA MYSELF AND SAVED MONEY AND MONTHS OF WAITING!!!!

AVOID CELLSPARE AT ALL COSTS!!!!

YOU WILL END UP PAYING MORE THAN THE CHINESE PRICES AND WAITING MONTHS FOR YOUR ORDER TO BE DELIVERED BECAUSE IT FIRST NEEDS TO BE SENT FROM CHINA TO INDIA!!!!!

UPDATE: I'VE RECEIVED RIDICULOUS THREATS FROM CELLSPARE ACCUSING ME OF BEING RACIST AND HAVING VIOLATED LAWS AND COMMITTED CRIMES AFTER I LEFT A NEGATIVE REVIEW HERE!!!!

HE IS TELLING ME THAT HE IS CONTACTING THE INDIAN EMBASSY AND THE POLICE IN MY COUNTRY - ALL BECAUSE I LEFT A BAD REVIEW!!!!!

I'VE NOW BEEN WAITING MANY WEEKS FOR MY ORDER AND HE IS REFUSING TO PROCESS MY REFUND UNLESS I DELETING MY TRUSTPILOT REVIEW AND - GET THIS - WRITE HIM A "LETTER OF APOLOGY"!!!!!!

THIS GUY IS NOW 100% REFUSING TO REFUND MY MONEY AND BLATANTLY STEALING FROM ME!!!

LUCKILY I PAID BY CREDIT CARD, BUT IF I PAID BY BANK CARD I WOULD BE UNABLE TO GET MY MONEY BACK AND HE WOULD HAVE STOLEN ALL OF MY MONEY!!!!

NOW I HAVE TO FILE A CREDIT CARD CHARGEBACK WITH MY CC COMPANY - WHICH ALTHOUGH IT'S CERTAIN I'LL GET MY MONEY BACK - IT'S NOT INSTANT AND WILL REQUIRE ME TO FILL OUT FORMS AND WAIT MORE WEEKS DEPENDING ON HOW LONG THE PROCESS TAKES!!!!

PLEASE DO NOT BUY FROM THIS PLACE - ABSOLUTELY DEFINITELY DO NOT PAY WITH BANK CARD!!!!!

IF YOU ARE STUPID ENOUGH TO ORDER FROM HERE AFTER YOU HAVE SEEN THIS REVIEW THEN MAKE SURE YOU PAY WITH CREDIT CARD ONLY - SO YOU CAN FILE A CHARGEBACK!!!!!

WHAT A HORRENDOUS ORDEAL!!!!!

YOU HAVE BEEN WARNED!!!

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Fraud companies..pls donot buy

Fraud companies..pls donot buy

I ordered a Mi 14 display through the official web portal. Initially, they promised dispatch within one day. After payment, the timeline was changed to 5–7 days, then extended to 10 days.

When I requested a refund, they asked me to wait another 3 days, and now it’s back to 10 days. This has been a completely misleading and frustrating experience.

I am now registering a complaint on the consumer portal and with the police.

8 April 2025
Unprompted review
Cellspare logo

Reply from Cellspare

You placed the order with us on April 8, 2025, and your delivery date was April 18, 2025. After placing the order, you started harassing me through phone and emails, even though we told you that the product was in transit and would be delivered to you soon. Finally, our team refunded you the amount with transaction ID 509843307365. Now we are exposing your hypocrisy in public. Your company name is Caggo Steam Services Pvt Ltd, and you must be aware of the reviews posted by your customers against you. Currently, we have sent an email to the Kochi Police Commissioner regarding your fake review, which you might have received.

Rated 3 out of 5 stars

Terrible customer service

I bougth lcd screen from them. they did not ship it in 10 days and i asked refund. this time they said it will be refunded in 3 days. But they refunded after 12 days when i wrote here. but head of department is kindly tried to resolve the problem.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

OnePlus 7T Original Display

I had been searching for an original OnePlus 7T display for quite some time. Most websites and offline stores offered it for ₹10K to ₹16K — almost the cost of a refurbished 7T, considering its age. This left me torn between letting go of my phone or spending extra to revive it. That’s when I came across Cellspare, offering the original display for ₹6K. I was skeptical at first, since plenty of third-party displays have thick bezels and inferior quality, so I reached out to their customer service team to confirm its authenticity.

Mr. Aman from Cellspare was incredibly helpful and reassured me multiple times, from placing the order to its delivery, that I would receive a genuine display. The delivery took around a month (28 days) because the display was imported from the original manufacturer (this wasn’t initially mentioned but was clarified when I inquired). When it finally arrived, I was thrilled to see it was indeed original, with thin bezels and 90Hz support. Thanks to Cellspare, my OnePlus 7T is now as good as new!

20 March 2025
Rated 1 out of 5 stars

Do Not Trust, Products Not In Stock

Bought a LCD Screen Replacement in July 2024 for a HTC, website said it in stock, even today it says its in stock, 5 months later after constant emails etc always the same answer issues in Hong Kong.

Was offered a Refund but I said I would wait but I did not trust them and I asked for refund after 5 months, 7 weeks later, no refund, they always say its been processed. Then they tried to blackmail me by saying if I would only get my refund if I removed the negative feedback I placed here but all is truthful. I have all their emails.

They did refund me but it was less and I said they have to cover the fees I was charged now MasterCard will deal with it.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

After i bought a motherboard (brand…

After i bought a motherboard (brand new) for my poco x3 pro, i found that it wasn't new and was unofficial version. After i contact them they say to send it back and that i have to pay the cost of returning even it wasn't my mistake that the motherboard wasn't new and official. Bad seller and not trusted. They told me to send it back and i have to wait other 2-3 months to receive it back. And for refund no talk. Never again any transaction with this shop.

19 December 2024
Unprompted review

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