Ordered some Prada sunglasses through Céline opticians. They arrived perfectly in packaging. I would just like to note delivery on purchased said 3-5days. However was more like 14 days. When queried I... See more
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Fast shipping and the sunglasses were exactly as described—I would definitely buy from them again! My only issue was that I was charged an unexpected import/customs fee to ship from Europe to the USA,... See more
I cannot express my happiness enough about the quality of sunglasses , however, lots of thoughts & multiple reviews positive & negative on Google, I was really worried I may not recrive them, or som... See more
Company replied
after finding Céline Roland back in February of this year, I exclusively order my luxury sunglasses with them. Such a fair price, even with the tariffs and shipping, and the glasses are top top qualit... See more
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Company details
About Céline Roland Opticien Lunetier
Written by the company
Au cours de mes 10 années d’expérience, j’ai pu découvrir le monde des créateurs de lunettes et la richesse de leur talent. Moi, qui pourtant déteste le passage obligé chez l’opticien, comme beaucoup d’entre nous, réalise à quel point une simple paire de lunettes peut devenir objet de désir, révélateur de style et de distinction
Cet objet est capable à lui seul d’affirmer et de signer l’allure de celle ou de celui qui le porte. Il recèle un pouvoir de communication étonnant. J’ai pensé l’univers Céline Roland Opticien Lunetier, comme un lieu de rencontre privilégié entre un client et des lunettes qui étaient, à l’évidence, faites pour lui.
L’échange, l’écoute et le conseil, sont des qualités essentielles selon moi, afin de trouver les lunettes qui vous correspondent. Il s’agit d’un partage d’émotions et d’une analyse précise, tant des besoins visuels qu’esthétiques. Une paire de lunettes, ça habille un visage, mais ça peut aussi le transformer.
Mon objectif est de conseiller une personne en lui proposant des lunettes subtilement géniales, qui vont la sublimer mais pas la déguiser !
Ici on prend les mesures de votre visage comme on pourrait le faire chez le tailleur et on vous propose des montures en fonction de vos traits, sans oublier vos envies. Du sur mesure, mais toujours avec une touche couture. Outre le côté purement esthétique, je fais aussi très attention à l’aspect médical en vous proposant une sélection des meilleurs verres !
Cinq an après l'ouverture de ma première boutique à Riedisheim, je décide de créer mon site internet. Vous avez été nombreux à me contacter via les réseaux sociaux pour vous trouver la paire de lunettes qui vous va bien! Pour mieux répondre à vos attentes, je décide donc de me lancer dans une nouvelle aventure : www.celine-opticien-lunetier.fr
Ma plus grande préoccupation : que le site internet soit à l'image de la boutique, que le client se sente bien. Parce que le choix d'une paire de lunettes, doit avant tout être un plaisir, ce sont nos opticiens diplômés qui mettent tout en œuvre pour vous renseigner dans les meilleures conditions.
Pas de doute sur la traçabilité des produits. En tant que revendeur officiel, nous nous engageons à vendre des lunettes 100% authentiques et certifiées par le fabricant.
Nous sommes revendeur officiel des plus grandes marques.
Chez Céline Roland Opticien Lunetier, la paire de lunettes vous va bien et vous allez bien à la paire de lunettes.
Cet objet est capable à lui seul d’affirmer et de signer l’allure de celle ou de celui qui le porte. Il recèle un pouvoir de communication étonnant. J’ai pensé l’univers Céline Roland Opticien Lunetier, comme un lieu de rencontre privilégié entre un client et des lunettes qui étaient, à l’évidence, faites pour lui.
L’échange, l’écoute et le conseil, sont des qualités essentielles selon moi, afin de trouver les lunettes qui vous correspondent. Il s’agit d’un partage d’émotions et d’une analyse précise, tant des besoins visuels qu’esthétiques. Une paire de lunettes, ça habille un visage, mais ça peut aussi le transformer.
Mon objectif est de conseiller une personne en lui proposant des lunettes subtilement géniales, qui vont la sublimer mais pas la déguiser !
Ici on prend les mesures de votre visage comme on pourrait le faire chez le tailleur et on vous propose des montures en fonction de vos traits, sans oublier vos envies. Du sur mesure, mais toujours avec une touche couture. Outre le côté purement esthétique, je fais aussi très attention à l’aspect médical en vous proposant une sélection des meilleurs verres !
Cinq an après l'ouverture de ma première boutique à Riedisheim, je décide de créer mon site internet. Vous avez été nombreux à me contacter via les réseaux sociaux pour vous trouver la paire de lunettes qui vous va bien! Pour mieux répondre à vos attentes, je décide donc de me lancer dans une nouvelle aventure : www.celine-opticien-lunetier.fr
Ma plus grande préoccupation : que le site internet soit à l'image de la boutique, que le client se sente bien. Parce que le choix d'une paire de lunettes, doit avant tout être un plaisir, ce sont nos opticiens diplômés qui mettent tout en œuvre pour vous renseigner dans les meilleures conditions.
Pas de doute sur la traçabilité des produits. En tant que revendeur officiel, nous nous engageons à vendre des lunettes 100% authentiques et certifiées par le fabricant.
Nous sommes revendeur officiel des plus grandes marques.
Chez Céline Roland Opticien Lunetier, la paire de lunettes vous va bien et vous allez bien à la paire de lunettes.
Contact info
19 Avenue de Hollande, 68110, Illzach, France
- 0389343649
- contact@celine-opticien-lunetier.fr
- www.celine-opticien-lunetier.fr
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 36% of negative reviews
Typically replies within 1 week
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NO NO NO!!!
NO NO NO!!!
Avoid!
If you are outside the EU they will just assume you are buying and will pay the duties and taxes! In the end it turns out to be a more expensive item than in the UK high street shops!
AVOID THEM!!!
25 May 2026
Unprompted review
Reply from Céline Roland Opticien Lunetier
We are sorry to read about your disappointment regarding customs duties and taxes.
As indicated in our Terms & Conditions, customs fees for orders shipped outside the EU remain the responsibility of the customer and are not included in the total amount of the order.
This information is also specified during the shipping selection step before payment.
Unfortunately, these import charges are entirely independent of our company and are determined by the destination country’s customs authorities.
Kind regards,
Customer Service Céline Roland Opticien Lunetier
Very satisfied with my order .great…
Very satisfied with my order .great costumer service I must say. Can’t wait to order again..
23 May 2026
Unprompted review
Reply from Céline Roland Opticien Lunetier
Thank you so much Magan 🙏
We’re delighted to hear that you are very satisfied with your order and that you appreciated the quality of our customer service.
Your trust means a lot to the entire Céline Opticien Lunetier team, and we’ll be very happy to assist you again for your next order ☺️
Carinne of the Optical Service team is the BEST!
Carinne of the Optical Service team was exceptional! She answered all my questions thoroughly (in English since I am in NYC) and was very patient with me and my various requests. Customer service guided me to the right team and were also very prompt. Will definitely keep this company in mind for future purchases.
21 May 2026
Unprompted review
Reply from Céline Roland Opticien Lunetier
Thank you so much Mario 🙏
We’re delighted to hear that Carinne from our optical service team was able to assist you with care and patience throughout your experience, especially from New York and in English.
We’ll also share your kind words with both our optical team and customer service team at Céline Opticien Lunetier.
We truly appreciate your trust and look forward to assisting you again for a future purchase ✨
Very pleased with my order
Ordered a pair of FENDI glasses and had them shipped to Bulgaria, they came for a week and a half which is faster than I thought. They came in with the official box, case and cloth and an authenticity certificate. The glasses look brand new, no scratches, no defects. I am very pleased with my purchase!
6 May 2026
Unprompted review
Reply from Céline Roland Opticien Lunetier
Thank you so much for your feedback 🙏
We’re delighted that your Fendi glasses arrived in Bulgaria faster than expected and that you appreciated the official packaging, accessories, and authenticity certificate.
At Céline Opticien Lunetier, we only offer 100% authentic products, carefully checked before shipping to ensure they arrive in perfect condition.
We’re very happy to know you’re pleased with your purchase !
Your store is very nice and your
Your store is very nice and your service is great. I have many orders from your website, sunglasses are beautiful and authentic.
1 May 2026
Unprompted review
Reply from Céline Roland Opticien Lunetier
Thank you so much Ruzanna 🙏
We’re delighted to know that you enjoy both our service and your many orders from Céline Opticien Lunetier.
Knowing that you appreciate the beauty and authenticity of your sunglasses means a lot to our team.
We look forward to assisting you again for your next pair ✨
BEWARE
BEWARE
The worst experience ever i wish i had read the reviews before parting with £800
Ordered sunglasses for my daughters birthday and wedding kept saying they were on the way lie lie lie lie
Too late to get her a birthday present and no sunglasses for her wedding they do not answer questions ignore them!! they are excellent at that
Do not be conned like i was hope this review stops you ordering from this deceitful company !
hoping i get my refund 🙏🙏🙏
2 April 2026
Unprompted review
DO NOT PURCHASE FROM THIS STORE
ordered over £500 worth of sunglasses in the past 4 months, all 3 pairs have some with damage to glasses and boxes, each time i have had emails offering shipping cost as an apology. not good enough.
the company sent damaged goods and when i questioned this they said “well the glasses were 40% discount what do you expect” i have proof of this when i screenshotted the email. DO
NOT PURCHASE FROM THIS STORE.
5 January 2026
Unprompted review
Celine round gold sunglasses
I bought 2 pairs(one for me and one for my sister)Sunglasses from Celine!I am more then happy,the dispatch was very quickly,the qulaity is amazing and the price also goodThak you Celine Roland you are the best 🥰
15 January 2026
Unprompted review
Purchased Dior 30Montaigne S8U…
Purchased Dior 30Montaigne S8U sunglasses. Placed the order on 5th January and they were delivered within 4 days to the UK. Well packaged a box within a box,complete with lense cleaning cloth, Glasses case, Dior box and guarantees. Exceptional item and service from Celine Roland. Just a note that FedEx will contact you when the items are shipped for a shipping fee this was an extra £61.00. Still a saving as the cost of these sunglasses are £419.00 in Dior Boutique
9 January 2026
Unprompted review
What a wonderful experience!
What a wonderful experience I had ordering from this optician. I’m in the USA and was needing a frame for a Christmas gift for my partner. We are both opticians.. one retired the other still working.. with 38 and 30 years respectively!!! She had seen this frame at her previous employer but it is out of stock with no release date. So I started searching and found Céline Roland web page and located the frame I needed. Once I placed my order they responded quickly and kept me in the loop concerning shipping( had a small issue with customs and paperwork..not a big deal) but finally recd the frame on the last day of the year. Made for a real surprise and my partner loves it!!!! THANK YOU AGAIN!!!
16 December 2025
Unprompted review
Very bad customer service
Very bad customer service! Bad website and delayed delivery!!!!
13 December 2025
Unprompted review
Has anyone ordered something from…
Has anyone ordered something from celine Roland and not receive confirmation email
14 December 2025
Unprompted review
Reply from Céline Roland Opticien Lunetier
Hello,
We always send a confirmation email after each order. Please check your junk mail or spam folder, as our messages are sometimes redirected there.
If you have not received anything, please contact our customer service department, who will be happy to help you:
+33 3.89.34.36.49
contact@celine-opticien-lunetier.fr
Kind regards,
Customer service Céline Roland Opticien Lunetier
Avoid this store.It's not true that they have any goods…
my order no AZQGFGXTF FROM 29-11-2025 It's not true that they have any goods in stock; the store places an order with the supplier only after the customer pays. It turns out that the goods in stock are unavailable after payment. Before ordering noone tells You that your order will be " validated " directly with supplier for 2 or 3 weeks.
1 December 2025
Unprompted review
Reply from Céline Roland Opticien Lunetier
Hello,
We apologize for the problem you encountered with your order. Some models are ordered directly from the brand supplier and, despite regular updates, items may become unavailable after the order has been confirmed, resulting in additional delays beyond our control.
In order to find a solution and ensure your satisfaction, please contact our customer service department:
+33 3 89 34 36 49
contact@celine-opticien-lunetier.fr
Best regards,
Céline Roland Opticien Lunetier Customer Service
Awesome place for Oliver Peoples Shades
Great purchasing experience, would definitely buy from this website again. I purchased 2 pairs of oliver peoples sunglasses, both shipped out after a ~5-7 day waiting period, and arrived within 2 days of shipping. I purchased from the United States, and they ship from France. The sunglasses are legit and arrived exactly as described. Plus the pricing was ultra competitive to any other website or store I looked at.
28 November 2025
Unprompted review
Unsure at first, now so happy with product & service
Trustworthy and authentic! was a little suspicious because of the great prices and receiving tracking took two weeks but received the product within a week after tracking with authentication shipped from France to Texas in the US and the little under a month wait time was worth it. The website has the owner and their name and about page & social links & you can see they are real and legit too so I recommend!
24 November 2025
Unprompted review
10 from 10
I had a great experience with the shop, good prices, fast shipping, awesome customer service. They responded to all my requires in a very short time and I truly recommend Celine Roland Opticien Lunetier to anyone who’s looking for a great online shopping experience!
10 November 2025
Unprompted review
Excellent service and value for money
Excellent service
My sunglasses arrived within 10 day of placing order
Fantastic value for money being half the price of Oliver People’s
Great communication; my emails were answered the following day.
Yes, I highly recommend Celine Roland and will certainly recommend/ use them again in the future
6 November 2025
Unprompted review
I’m really happy with my new glasses
I’m really happy with my new glasses – the quality is great and they fit perfectly! The delivery process was a bit chaotic, but that was entirely the shipping company’s fault. Thanks to the customer service, they were quick to respond, very friendly, and kept me updated until everything was sorted out.
In the end, everything worked out well, and I’m very pleased with both the product and the support I received.
27 October 2025
Unprompted review
Awful company , avoid like the plague
I ordered sunglasses on 25th August and they still haven't arrived.
Customer service basically aren't interested so I will have to wait and take up the issue with my bank.
Awful company , avoid like the plague
25 August 2025
Unprompted review
DO NOT BUY
I purchased a pair of Fendi glasses at the start of August which were showing as in stock. The same modus operandi as others have experienced - they are on order and not in stock as originally showing.
I have even contacted Fendi direct and they assure me they have plenty of sunglasses in stock. I have highlighted to Fendi this particular company and what they advise customers.
Do not purchase from them.
1 August 2025
Unprompted review
Reply from Céline Roland Opticien Lunetier
Hello,
We thank you for your message and are sincerely sorry to hear about your dissatisfaction regarding your order.
We fully understand your frustration and want to clarify the situation. Some references are indeed indicated as "in stock", which means that they are available at the brand but require additional processing time before shipment. Please note that this is indicated on our website. Unfortunately, it happens that availability information evolves quickly, especially during the summer period when logistical updates can take a little longer.
We are in direct contact with suppliers, including Fendi, and always do our best to offer you the most accurate delivery time possible. If an order takes longer than expected, we immediately inform our customers and offer them appropriate solutions.
We regret that your experience did not meet your expectations and remain at your disposal at 03.89.34.36.49
Best regards,
Customer Service Céline Roland Opticien Lunetier
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