I had an issue with a thyristor which was faulty, Jeremy and the team went out of there way to make sure I had a replacement unit shipped to me in Sweden quickly and without fuss.
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See what reviewers are saying
Needed a thyristor and controller in a hurry and was getting quoted up to 26 weeks - ordered a unit from CD Automation which was quoted for 6/8 weeks delivery. Lots of questions to be answered to make... See more
Great service and very helpful when asking for technical information. I will definitely be continuing to use them in future. Very good at keeping customers informed and keeping you regularly updated... See more
Company replied
I reached out for help with a product and had a prompt reply from a guy called Jez… his knowledge and swift responses allowed for delivery of the correct parts for an important job… …from start to fi... See more
Company details
Written by the company
“CD Automation are a specialist manufacturer and supplier of thyristor (SCR) power controllers and solid state relays for switching high current AC single and three phase electrical heating loads. We create product solutions that solve many of today’s machine frustrations. If you use single or 3 phase to power your electrical process, whether it’s a simple industrial oven, a multi-zone plastic extrusion line, or a complex semiconductor processing plant, then we can help with our comprehensive range of quality thyristor (SCR) power controllers, EMI power line filters, power network meters, and much more."
Contact info
Unit 9 Harvington Business Park, Brampton Road, BN22 9BN, Eastbourne, United Kingdom
- 01323 811100
- info@cdautomation.co.uk
- www.cdautomation.co.uk
4.8
Excellent
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service
Excellent customer service, product knowledge and delivery date better than expected. Thank you. Keep up the great work.
9 December 2020
Very helpful
Very helpful , eager to please and get the job done, Thanks Jez
26 May 2020
Unprompted review
Great communication
Great communication at all stages of the ordering and delivery process. A very organised and professional company making everything much easier. Would recommend
18 March 2020
Unprompted review
Really Quick response time and happy to…
Really Quick response time and happy to help. would recommend.
24 February 2020
Unprompted review
Reply from CD Automation
Hi Bethany, Thank you for the review. For our future improvement can I ask what we would needed to have done to receive 5 stars please?
Good efficient service
Good efficient service, arrived as promised on time
20 February 2020
Unprompted review
All good thanks
5 February 2020
Unprompted review
great response from CD automation
great response from CD automation, technical knowledge on the products was top class and fast delivery of the necessary spares to get me back up and running.
29 January 2020
Unprompted review
Could not fault the company
Could not fault the company, Delivered when they said and kept me updated via email throughout my order.
Will be using again.
4 December 2019
Unprompted review
Guided us to the correct product…
Guided us to the correct product specification and were exceptionally helpful.
3 December 2019
Unprompted review
Honest reliable company!
28 November 2019
Unprompted review
Delivered on time to specification…
Delivered on time to specification requested installed and worked without any problems.
Able to connect via USB to free s/ware download .
Good price for specification
27 November 2019
Unprompted review
Excellent response to sales enquiry and…
Excellent response to sales enquiry and fast delivery.
21 November 2019
Unprompted review
Very helpful and friendly service
Very helpful and friendly service.
100% support when installing the equipment I bought from CD Automation.
Any time I wasn’t sure, Jeremy was more than willing to help.
13 November 2019
Unprompted review
CD automations were excellent from…
CD automations were excellent from start of the process until we receive the part they done everything possible to make sure that the transaction went well we were very happy
12 November 2019
Unprompted review
Reply from CD Automation
Hi Shaun, Thanks so much for the positive review! We really appreciate it and hope to do business with you again the the future. From all at CD Automation
Excellent sales team
Excellent sales team.
Product was to description.
12 August 2019
Unprompted review
Fast turn around!
Jeremy was really helpful from quoting stage to delivery. He managed to secure a build slot for me just before the factory was about to close for a summer shut down. Thanks again!
2 August 2019
Unprompted review
CD Automation deliver a Great Service!
CD Automation deliver a Great Service!
Helpful in every way to ensure that the product you have chosen will work for you, and also additional suggestions to ensure that you have everything you need.
Communication is great, and they always answer the phone!
30 May 2019
Unprompted review
Reply from CD Automation
Hi Chris, Thanks so much for the positive review! We really appreciate it and hope to do business with you again the the future. From all at CD Automation
Good product knowledge and great…
Good product knowledge and great customer care.
We received very good service from CD automation
30 May 2019
Unprompted review
Reply from CD Automation
Hi Simon, Thank you for the review. We're glad that you're happy with our service. From all at CD Automation.
Quick response to enquiry and delivered…
Quick response to enquiry and delivered goods promptly for us.
24 May 2019
Unprompted review
Reply from CD Automation
Hi Shaun, Thank you for taking the time to review us. We hope to do business with you again in the future. From all at CD Automation.
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