I had an issue with a thyristor which was faulty, Jeremy and the team went out of there way to make sure I had a replacement unit shipped to me in Sweden quickly and without fuss.
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Needed a thyristor and controller in a hurry and was getting quoted up to 26 weeks - ordered a unit from CD Automation which was quoted for 6/8 weeks delivery. Lots of questions to be answered to make... See more
Great service and very helpful when asking for technical information. I will definitely be continuing to use them in future. Very good at keeping customers informed and keeping you regularly updated... See more
Company replied
I reached out for help with a product and had a prompt reply from a guy called Jez… his knowledge and swift responses allowed for delivery of the correct parts for an important job… …from start to fi... See more
Company details
Written by the company
“CD Automation are a specialist manufacturer and supplier of thyristor (SCR) power controllers and solid state relays for switching high current AC single and three phase electrical heating loads. We create product solutions that solve many of today’s machine frustrations. If you use single or 3 phase to power your electrical process, whether it’s a simple industrial oven, a multi-zone plastic extrusion line, or a complex semiconductor processing plant, then we can help with our comprehensive range of quality thyristor (SCR) power controllers, EMI power line filters, power network meters, and much more."
Contact info
Unit 9 Harvington Business Park, Brampton Road, BN22 9BN, Eastbourne, United Kingdom
- 01323 811100
- info@cdautomation.co.uk
- www.cdautomation.co.uk
Excellent service
I had an issue with a thyristor which was faulty, Jeremy and the team went out of there way to make sure I had a replacement unit shipped to me in Sweden quickly and without fuss.
23 October 2024
Unprompted review
I reached out for help with a product…
I reached out for help with a product and had a prompt reply from a guy called Jez… his knowledge and swift responses allowed for delivery of the correct parts for an important job…
…from start to finish the process couldn’t have smoother… would recommend 100%
14 February 2024
Unprompted review
What an amazing company
What an amazing company. Took the time to listen to a very complicated project. Jeremy kept me informed of all stages of his research to try and find the solution for me . Communication and service was 5 out of 5. Thankyou.
10 July 2023
Unprompted review
Used on Many occasions
Used on many occasions, Good technical help, quick response, fantastic quoting system. A delight on or off the phone
28 April 2023
Unprompted review
Great service and good communication
13 October 2022
Unprompted review
Very good
Very good. Kept me informed of the progress of my order from start to finish.
22 September 2022
Unprompted review
Had excellent services from quotation to delivery
Had excellent services from quotation to delivery, also Jez was very helpful.
4 October 2022
Unprompted review
Excellent customer service
The thyristor broke down in the industrial heater control panel on our site. CD Automation customer support were excellent in helping us to find out the source of the problem as well as supplied us with the replacement unit in the shortest time possible. Would definitely recommend!
8 June 2022
Unprompted review
Comprehensive Product Portfolio.
Comprehensive Product Portfolio.
Very happy with the speed of response and the quality of the products.
22 September 2022
Unprompted review
SCR Purchased
Sales team depth of product knowledge good and assisted in selecting the correct thyristor module required for the glass industry. Quick responses from the sales team.
Delivery times were very good and delivered on time.
9 August 2022
Unprompted review
Needed a thyristor and controller in a…
Needed a thyristor and controller in a hurry and was getting quoted up to 26 weeks - ordered a unit from CD Automation which was quoted for 6/8 weeks delivery. Lots of questions to be answered to make sure we were getting a unit that would suit what we needed. Jez was a fantastic help to us right up to when unit was getting despatched and supplied tracking number. Will definitely use CD Automation again
16 September 2022
Unprompted review
Guys were quick to get back to me to…
Guys were quick to get back to me to answer my questions, kept informed on delivery
8 September 2022
Unprompted review
Excellent Service
Ordered a RS3300 POWER CONTROLLER, very helpful over the phone and the controller was delivered on time. Excellent service.
30 August 2022
Unprompted review
Great customer service and support when…
Great customer service and support when needed. fast response when i have asked questions and always happy to help
30 August 2022
Unprompted review
Great service from a great company
Delivery was on time and well packaged. The ordering process was easily completed and sales / technical support was very knowledgeable. Used CD Automation many times and always have a good experience.
16 August 2022
Unprompted review
sufficient and helpful supplier.
16 August 2022
Unprompted review
Reply from CD Automation
Thanks for the review Shannon! Hopefully we can reach 5 stars next time. Please drop us an email if there is anything we can do to improve - support@cdautomation.co.uk
Helpful & professional
Gave good advice & recommendations for a solution to our needs.
Many thanks
10 August 2022
Unprompted review
The company and its staff did and excellent job
The company and its staff did everything as promised, with accuracy and friendliness.
Most likely I will come back to them with future orders.
27 July 2022
Unprompted review
From first contact with Jeremy Morby at…
From first contact with Jeremy Morby at CD Automation my query was handle in a efficient and professional manner, was kept update with progress of order to completion. will use again.
17 February 2022
Unprompted review
CD Automation are our go to business
CD Automation are our go to business for a number of parts we buy.
They are an exceptional company to do business with, from their excellent customer service to their brilliant products.
5 November 2021
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