Signed a contract for a TikTok in July 2024, on the online portal it has my clips which I’d seen going viral on Facebook over the past 10 months racking up millions of views. There’s still no sales an... See more
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See what reviewers are saying
This was our first (and hopefully last - LOL!) experience with a Viral Video! We honestly took a shot in the dark and just picked what seemed to be the most reputable company when so many companies we... See more
I’ve worked with Caters for about 5 years now. I’ve had a wonderful experience with them, and they’ve done a fantastic job at selling my images. I’m a part-time photographer, and am often busy with ot... See more
Tread carefully. I syndicated my photos through Caters News. My photographs were used all over the world, including The Sun, Mirror, Metro, NY post etc. Three years, many emails and a negative TrustPi... See more
Company details
Written by the company
Caters is an international news, picture and video agency. We source and distribute exclusive news and feature stories to newspapers, magazines, online news sites and broadcasters worldwide. We’ve earnt an enviable reputation for our hard-hitting real-life stories, original, quirky and cutting-edge content which is either sourced by our team of qualified journalists or is submitted by one of our growing number of loyal contributors or on behalf of one of the many reputable picture libraries, regional newspapers, or publishing houses who choose to syndicate through us.
Contact info
The Drop Forge, B186BL, Birmingham, United Kingdom
- 01216161100
- info@catersnews.com
- www.catersnews.com
Replied to 25% of negative reviews
Typically replies within 24 hours
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No monetary gain - won’t respond.
I gave them a video to license a year ago and now I’m trying to get out of the contract after they haven’t made any money off it. They have no responded to my countless emails to end this partnership. It’s a total nightmare. Do not give away your rights!

Reply from Caters News Agency
Tiktok story
Dealt with Sam with a story on TikTok and found the whole process very simple and they were all lovely to deal with :)
Calum was exceptionally accommodating…
Calum was exceptionally accommodating and included me in the process to make sure everything about me story was accurate and respectful! :)
Happy to recommend working with Ben
I worked with Ben. Great guy! Great communication and happy to answer any questions I had. Overall, a very enjoyable experience. Would recommend!
Excellent service so professional and…
Excellent service so professional and lovely friendly people to deal with too 5*
Todd is the best!
I had the pleasure of working with Todd, when he approached me regarding a TikTok of mine he was open and honest about the process working with him and Caters News. He was very responsive and the article was well written.
Been working with Caters for many years…
Been working with Caters for many years now, they are great to work with, honest and extremely fair with my photos and articles. Thanks for everything!
Worked with caters a 9 months ago for…
Worked with caters a 9 months ago for one of my TikTok videos were all go until it came to paying me then basically was told the employee I was dealing with had left was told to email about payment no response nothing don’t waste your time scammers… disgusting
Todd is Amazing. Got into People Magazine
Todd is amazing. They had my viral Tik Tok video get into People Magazine and The Sun. Which is so wild!! He was professional and nice. Glad I went with Todd and Caters Media.

Reply from Caters News Agency
I worked with Shannon Pickett and she…
I worked with Shannon Pickett and she helped me share my daughters SanFilippo diagnosis story in such a beautiful way! Thank you!!

Reply from Caters News Agency
I worked with Shannon Pickett at…
I worked with Shannon Pickett at Caters. She was very thorough with her questions and very prompt with communication. The story that was then published later was true and honest with very minimal embellishments. I would work with Caters again.

Reply from Caters News Agency
Be Warned! Great until they get your story.
Ben R reached out to me via TikTok after seeing my Game of Thrones collection. At first I was dubious but Ben was professional throughout. Within a few days he'd already got my story out there!
Can't thank him enough - the only thing that would top this is getting to be in a GOT show or go to a premiere!
Thank you Caters and Ben!
Edit - It has been 5 weeks since my story was used in a couple of national papers. 1 of which Ben told me the story was in, the other I came across by chance and Ben nor anybody at Caters told me would be published.
I still haven't received any payment or any correspondence on when or how much I will be paid.
I've reached out to Ben and had no reply.
What I was hoping to be a fruitful relationship going forward as I was increasing my social media presence, which would have resulted in more stories to run, this has left a rather sour taste in my mouth.
I did appreciate being reached out to initially, with so much communication... Yet that all stops once they get your story it seems!
If you want your story to be told, but don't care about getting paid - it seems like Caters is the place to go.
The only reason I haven't rated 1 star is because I do appreciate the opportunity given at the start, but it now seems as though I've lost out on money I could have earned if I'd approached these publishers directly.

Reply from Caters News Agency
Ben was so helpful
Ben was so helpful and walked me through every step of the process he was friendly and answered every question I had his story is brilliant about me and my haunted dolls I highly recommend
Always a good experience
Always take a good shot at getting my work published and communicate well during the process. I’ve been really pleased with the results and Mike is a pleasure to deal with.
Annabelle made the process seamless
Annabelle is amazing. I posted a video of a pup that I rescued and she walked me through how to sign with Cater. She answered all my questions and was so quick to respond. She also messaged me on her weekend, which i thought was incredible. I sent her the story of me rescuing Eddie, and she sent me her edits and the final draft, making sure to address some of the concerns(lame) that were in the comments of the original video. I would recommend working with her to anyone, especially animal rescues. She definitely has a passion for getting these stories out there.
Avoid! Liars and false promises!
I'd give zero stars if I could. Beth contacted me a couple of years ago about my story, and then last december my story was published in a magazine and I was promised by Beth I would receive payment for my story. I've not got a single penny and after several excuses she's now ignoring my messages. Her colleague Craig Hill "Contributor Management Lead" emailed me (8th feb 2024) to tell me it takes 4-12 weeks for invoices to clear and that he would email to arrange my payment. Its been over 12 weeks and I've emailed several times only to be ignored. Avoid using these, they make you sign a contract so only they can deal with your story and then they don't pay you what they owe/promise! I have taking it to the Ombudsman because this is pure scamming.
Great time talking with Ben
Great time talking with Ben about my story, made me feel super welcome and made sure I was comfortable with everything
The story came out great , published on the web and in print which gave me a physical memory to last a lifetime
Look forward to the next one
Todd has been really amazing!
Todd has been really amazing!
He took his time to listen, ask questions and focus on the details to make a story I will forever remember.
He's hard working, a great professional and friendly. 100% recommended.
Thank you for your great effort!
Beth was amazing
Beth was amazing, she was so excited to hear me and my husband’s story without judgement. I felt comfortable enough to share our journey and when it was all said and done she helped us go very viral which led to tv shows etc. very grateful for that opportunity.
Shannon guided us through the entire…
Shannon guided us through the entire process. She was kind, helpful, and easy to work with. I was more than satisfied with how everything turned out!
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