Caterserveuk Reviews 

31
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

AVOID!. Bought a freezer room from this company, freezer showed a fault after a couple of months of use. Took months to resolve and now im facing another fault and they dont even reply. Im taking the... See more

Rated 5 out of 5 stars

We been using caterserveuk for few years now. Could not recommend them enough. Best Service. Unbeatable prices and always quality product . Richard is top employee. Always happy to help ans goes... See more

Rated 5 out of 5 stars

Purchased a variety of equipment, cold room, fryer, ban Marie and proving trays. All arrived within 3 days together. Kept up to date with delivery time. Can’t fault thanks again will be ordering again... See more

Company replied

Rated 5 out of 5 stars

Im not going to lie, I made the mistake of reading the reviews after ordering, and I thought I'd been scammed! However I'm glad I didn't read them before as it would have made me buy from elsewhere.... See more

Company replied

Company details

  1. Commercial Refrigeration

Written by the company

Selling high quality catering equipment across the UK and Ireland. From Dough trays to Refrigeration, we will provide advice and suitable products perfect for your requirements. Caterserveuk specialize in Walk in Fridges and Freezers, we will help you design and plan your room , Install and advice. Contact us with for more information.


Contact info

3.8

Great

TrustScore 4 out of 5

31 reviews

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No recent history of asking for reviews

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3.8

All reviews

(31)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID!

AVOID!. Bought a freezer room from this company, freezer showed a fault after a couple of months of use. Took months to resolve and now im facing another fault and they dont even reply. Im taking them to small claims court because they havent even returned the deposit from the first repair that was proven it came under warranty. Again, AVOID!

12 July 2026
Unprompted review
Rated 1 out of 5 stars

It is not reliable.

I am extremely disappointed with my experience. I placed an order with this company here in the UK, but they never delivered the item. Later, I found out they do not even have the product in stock.

To make matters worse, their customer service is terrible. I have requested a refund multiple times, but they refuse to return my money and keep ignoring my emails.

This company is completely untrustworthy. Save your time and money, and buy somewhere else. Avoid them at all costs!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

The whole team were great

The whole team were great. Rebecca & Ali to name a couple of members who did a great job with my cold room installation. Highly recommend this company.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service for coldroom

Excellent customer service needed a coldroom as mine had broken down the lady was very helpful and helped me choose the correct size for the space i had would highly recommend to anyone needing catering equipment

10 March 2025
Unprompted review
Rated 5 out of 5 stars

I placed an order last minute for a few…

I placed an order last minute for a few items of equipment and accessories I needed desperately… the caterserve team went above and beyond to make sure I had my order in time for when I needed it… the customer service was excellent and I will definitely be buying again from them 😃

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Purchased cold room

Purchased cold room, guys did an excellent job. Cold room working perfectly nice clean job. All site cleaned when they had finished. Very happy.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Our pizza business has brought loads of…

Our pizza business has brought loads of dough trays, big and small, trolleys, dough fridges and most recently a dough rounder. Everything has been of great quality and value and the customer service is always great! Couldn’t recommend them enough for all your pizza prepping needs!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered dough boxes and various assessories for the bakery. Arrived within a few days and the items are as advertised so very pleased with the service

26 July 2024
Unprompted review

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