Catapult Services Ltd - First Aid Training Reviews 

172
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging teaching methods, extensive knowledge, and ability to make everyone feel welcome. Many highlight the excellent service, noting that the courses are informative, practical, and enjoyable, leading to a significant increase in confidence. Reviewers also appreciate the clear explanations and interactive learning style, which makes complex information easy to understand and retain. The overall user experience is described as brilliant, with many expressing a desire to use the company's services again in the future.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their engaging and... See more

User experience

Clients share positive opinions on user experience, with many feeling confident and having learned valuable... See more

Service

Customers consistently note positive experiences with service, with many expressing enjoyment for courses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kirsti was so amazing she kept us engaged at all times x her knowledge and teaching methods were outstanding

Company replied

Rated 5 out of 5 stars

Kirsti was amazing! She made the whole process engaging with both the theory and the practical aspects. The second day was more theory heavy but still managed to keep in interesting. She made everyone... See more

Company replied

Rated 5 out of 5 stars

This course has been excellent I’m gonna use my knowledge and hopefully use it in the future shout out to Kirsti for being very supportive with me

Company replied

Rated 5 out of 5 stars

Kristie was Bang on the course all the way given real life examples. The information was a lot for the 2 days..I go away with a munch better knowledge of how to do a CPR.


Company details

  1. First Aid Station
  2. Class
  3. Emergency Training School
  4. Training Centre
  5. Training School

Written by the company

We are an independent training organisation delivering the full range of first aid and health and safety training throughout Hertfordshire and London. Our trainers provide medical event cover so we practice what we teach. We are based in Chorleywood and provide training on site or from our designated training space in Chorleywood. We are available to provide medical event cover ranging from film and production sets to sporting events such as rugby cover. Please contact us to discuss your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Paediatric First Aid course

Excellent Paediatric First Aid course – practical, informative, and delivered by an outstanding tutor. Highly recommend Catapult!

7 January 2026
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Saira,

Thank you for your kind review, it was a pleasure training you.

We hope to have the privilege of training you again in the near future.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Really informative and engaging First…

Really informative and engaging First Aid instructor.
Kept it relevant, clear and understandable.
Established a great rapport from the go!
I learnt a lot and feel confident.

5 January 2026
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Mrs Eccles,

We appreciate your time in leaving us a review, it is much appreciated.

We are glad you found the course useful and engaging, but most important of all, you now feel more confident in your skills, which is music to our ears.

Wishing you all the very best,

Catapult Services

Rated 5 out of 5 stars

The trainers Kirst Bailey was amazing

The trainers Kirst Bailey was amazing, confident teaching the subjects and has lots of experience and knowledge in the field.

7 January 2026
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Claudimila,

Thank you for your kind review and the time you have taken to leave this - we are glad you found the trainer's knowledge and experience assuring.

Wishing you all the very best,

Catapult Services

Rated 5 out of 5 stars

Brilliant

Interactive, informative and very enjoyable.

4 December 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Mark,

Thank you for taking the time to leave us your review, it is much appreciated.

We are glad you enjoyed the training and found it informative.

We hope we are able to train you again in the near future.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Kirsti!!

Kirsti was amazing! She made the whole process engaging with both the theory and the practical aspects. The second day was more theory heavy but still managed to keep in interesting. She made everyone feel welcome as soon as they came through the door! I hope I get to use this company again for my next first aid course when it needs to be renewed next.

25 November 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Veronica,

Thank you for your kind words about our trainer, Kirsti.

We are really glad you felt welcomed, enjoyed the course and was kept engaged throughout.

We hope you have the privilege of training you again in the near future.

Thank you for taking the time to leave us a review.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Fantastic paediatric first aid training

Fantastic!!!! So informative, engaging and really thorough. This is the best Paediatric First Aid course I have experienced. Thank you.

19 November 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Rebecca,

It is always a pleasure training you - thank you for your repeat custom. We are always glad you leave the training full of refreshed knowledge and having enjoyed the course.

We hope to have the privilege of training you again in the future.

Until then, all the very best and thank you for taking the time to leave us your kind review.

Catapult Services

Rated 5 out of 5 stars

great session

Catapult delivered a very informative and engaging training session covering first aid in the workplace. The facilitator was very personable and adapted the content to fit my particular business and the work that we do. I highly recommend using catapult.

10 November 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Peter,

We appreciate you taking the time to leave us your helpful review. It is always good to hear that the tailoring of the course towards your business was beneficial and how much you enjoyed the course.

We hope to have the pleasure of training you again in the future.

With thanks and very best wishes,

Catapult Services

Rated 5 out of 5 stars

Great explaining

Great explaining; a lot of prsctic parts; very kind

10 November 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi,

Thank you for your review, we are glad you found the teaching clear and helpful.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

It was a very good experience,I learned…

It was a very good experience,I learned a lot of new things

24 October 2025
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Seema,

It is always good to hear that our learners have had a positive learning experience and have gained lots of new knowledge.

We wish you the very best and thank you for taking the time to leave us a review, it is much appreciated.

Catapult Services

Rated 5 out of 5 stars

Really engaging delivery of BLS

Really engaging delivery of BLS, choking and anaphylaxis training

6 October 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Trevor,

It was a pleasure training you in your BLS - we are glad you found the session engaging.

tHank you for taking the time to leave his your review, it is much appreciated.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent paediatric first aid training…

Excellent paediatric first aid training from Kirsti. Engaging sessions despite the long days. Good blend of practical work and theory content. Thank you!

1 October 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Susie,

We are glad you found the training enjoyable, with the right balance between practical and theory teaching.

We appreciate you leaving your helpful review for us.

Wishing you all the very best,

Catapult Services

Rated 5 out of 5 stars

Excellent paediatric 2 day first aid…

Excellent paediatric 2 day first aid course. Trainer, Kirsti, was brilliant. Would highly recommend

1 October 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Shona,

Thank you for taking the time to leave you helpful review, it is much appreciated.

We hope to have the privilege of training you again in the near future.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent clear and charismatic speaker

23 September 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Chris,

Thank you for taking the time to leave your review, it is much appreciated. We are glad you enjoyed your training and found the trainer clear and engaging.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Catapult Training - first class first aid

Keverne, our trainer, delivered training with clarity and confidence. It instils confidence in attenders.

16 September 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Dominic,

We are glad you left feeling more confident in your first aid capability. It was a pleasure training you and thank you for your time in leaving us your review, it is much appreciated.

With very best wishes for the forthcoming rugby season,

Catapult Services

Rated 5 out of 5 stars

This course has been excellent I’m…

This course has been excellent I’m gonna use my knowledge and hopefully use it in the future shout out to Kirsti for being very supportive with me

24 July 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Tia,

It was a pleasure training you - all the very best over the summer and beyond.

Thank you for taking the time to leave us a review, it is much appreciated.

With best wishes,

Catapult Services

Rated 4 out of 5 stars

Very informative and helpful

3 July 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Joe,

Thank you for taking the time to leave your review - we are glad you found the course helpful.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Amazing execution of training of First Aid at Work

Amazing execution of training of the First Aid at Work course. Very knowledgeable trainer who kept me interested and engaged for the whole 3 days!

4 June 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Chatna,

It was a pleasure training you over 3 days - we are glad you found it interesting and you were engaged as we understand that learning is intensive and can be hard for many.

Congratulations on your qualification achievement once again.

We hope to have the privilege of training you again in the future.

Thank you for taking the time to leave us your kind review, it is much appreciated.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Great BLS Course

Our Basic Life Support training was engaging and fun which made it all the easier to learn from.
The trainer was excellent - he really knew his stuff.

15 May 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Jo,

We are glad to hear you found your Basic Life Support training interesting and engaging - we appreciate the time you have taken to leave us your kind review.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

The host Kristi made it interesting and…

The host Kristi made it interesting and had outstanding knowledge of all subjects in a clear spoken manner. She kept us engaged and at times was humouring. Of all the first aid courses attended throughout my years this was by far the best and interesting one I have attended.

28 March 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi S G,

Thank you for leaving us your kind review, it is much appreciated.

We are glad you found the course engaging and it was the best you have ever attended - it is really important to us that our attendees learn well.

With thanks and very best wishes,

Catapult Services

Rated 5 out of 5 stars

Engaging and informative throughout

Kirsti made the whole course fun and engaging.
Lots of information covered and real life situations discussed.

27 March 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Caro,

We are glad you found the course fun and engaging - we know attendees learn best when they are enjoying the course. It was a privilege to train you.

Wishing you all the very best,

Catapult Services

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