Great range, competitive prices and no-hassle returns when I previously had to send back something that didn’t fit. Delivery has always been very quick too, with my orders all processed and dispatched... See more
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Review summary
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Reviews shaping this summary
Excellent service and value. Castleberg had the brand and model of trail shoe I needed, at a less expensive price and with faster delivery than the actual shoe manufacturer. They were well packed fo... See more
Very competitive prices and super helpful. Nothing was too much trouble. I felt a valued customer. I can’t recommend them highly enough and was so happy with their service and delivery times that I re... See more
Delivery was prompt, the price was very reasonable and it was properly packaged to avoid leaking of the product. AND it was in stock, when our local high street outdoor store (naming no names) had de... See more
Company details
Written by the company
Castleberg Outdoors is a specialist independent outdoor retailer first established in 1987. Aside from some of the best prices, we are hugely focused on customer service. Expert advice, delivering on time, answering emails or calls – it’s important to us to get it right and make you delighted – it means (hopefully) you’ll come back again. Why are we different? How do we do things? – We believe our strength is in our staff, our shop and what we sell. Our staff because everyone who works for us has a passion for the outdoors, knows the gear inside out and is committed to doing their best for customers. Our shop because it means we talk to customers face to face every day, we learn about what you need and how we perform. What we sell because we have an unrivalled range in our core brands and what we stock is technical, high performance gear – our hope is that you’ll be delighted with what you buy, it’ll perform brilliantly and give years of service.
Castleberg Outdoors Details
Written by the company
Contact info
Cheapside, BD24 9EW, Settle, United Kingdom
- 01729 823751
- enquiries@castlebergoutdoors.co.uk
- www.castlebergoutdoors.co.uk
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Excellent professional service
Excellent professional service. Small but streamlined. Ordered a flash light from South Africa. Tracking world class! They are ready to help you at all times! Not like the big vendors that take 3 days to come back to you.
17 March 2026
Unprompted review
Great customer experience
Excellent customer service. Very speedy delivery and great choice of quality clothing and footwear.
Always visit when in Settle.
7 March 2026
Good all round d service
I’ve bought from castleberg a couple of times and will go back again. Good selection, good prices and reliably delivered.
6 March 2026
The Castleberg Outdoors website was very easy to use to…
The website was very easy to use to locate the boots I required. Order placing was simple and quick. And the family business kept me completely informed at every stage of my order. Delivery was very quick. The overall customer experience and satisfaction was excellent and I will have no issues with using the company again for future orders!
Thank you very much!
24 February 2026
Quick price match
Quick price match. Super fast despatch & delivery. Will definitely use again.
4 March 2026
Order was processed quickly and arrived…
Order was processed quickly and arrived without delay
5 February 2026
Unprompted review
Good shopping experience
Ordered outdoor trousers and a waterproof jacket. I’m satisfied with the purchase - the quality is good and everything looks well made. Delivery was fast and the whole process was smooth.
7 March 2026
Unprompted review
Great Service
I’ve bought from Castleberg Outdoors a couple of times now. Always great prices and very speedy postage. I now always check their website for stock and would highly recommend them.
1 March 2026
Excellent service
Excellent service, order shipped promptly and no issues. Will definitely use again and recommend. Brilliant
26 February 2026
Great purchase
Prompt delivery, great product, excellent sale price. So good I bought them twice!!
22 February 2026
Excellent price and delivery
After struggling with my well worn usual walking boots during an extremely wet winter, I wanted to purchase the same brand but a sturdier, more waterproof construction. After shopping around I found Castleberg Outdoors to be extremely competitively priced and after reading excellent reviews from previous customers, I ordered my new boots from them. I was delighted to receive them very quickly. They were well wrapped and the box included Castleberg’s advice sheet as to maintenance. I recommend Castleberg Outdoors highly and hope to buy from them again.
28 February 2026
Unprompted review
Fast, friendly service with excellent prices
Fast, friendly service with excellent prices. I highly recommend Castleberg Outdoors & will shop there again soon.
20 February 2026
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