Quick delivery with very good communication from delivery company. Split zone Pergola is beautiful, really well made and has been perfect during the heatwave this year. Put up by 2 people with no pre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very nice, easy to put together. Seat cushions harder than expected but ok. Good price. Very sturdy. Would recommend. Delivery as stated on web site and kept informed with tracking and updates deliver... See more
Absolutely delighted with the service to NI, we received in under 5 days which was much sooner than quoted, quality of goods excellent. We purchased aluminium corner outdoor furniture with fire pi... See more
Excellent customer service! The aluminium pergola and outdoor furniture are beautiful and very good quality, exactly what i was expecting. My only neg would be the instructions for both are very poor... See more
Company details
Written by the company
CASA MARIA is a UK-based home and outdoor living brand specialising in premium furniture, luxury aluminium pergolas and stylish living spaces designed to transform the way people enjoy their homes. Founded as a family-run business, our goal has always been simple: to offer beautifully designed products that combine style, comfort, quality and honest value. We believe creating a beautiful home should feel aspirational, but still achievable. That is why we work hard to offer premium-looking indoor and outdoor furniture at fair, accessible prices, without unnecessary luxury-brand mark-ups. Over the years, CASA MARIA has grown from a small online furniture retailer into one of the UK’s fast-growing home and outdoor living brands, helping thousands of customers create elegant spaces to relax, dine and entertain with family and friends. Today, our carefully curated collections include aluminium pergolas, garden furniture, dining tables, bedroom furniture, sofas and outdoor accessories. Our pergola ranges have become especially popular across the UK thanks to their modern architectural designs, integrated features and strong build quality. Every collection is selected with a focus on contemporary design, practicality, durability and value for money. Whether customers are upgrading a garden, creating an outdoor entertaining space or refreshing their home, our aim is to make stylish living more accessible. As we continue to grow, we remain committed to the personal service and customer-first approach that helped build the company from the beginning. From pre-sales advice through to delivery and aftercare, our team works hard to provide a smooth and supportive customer experience. Our brand direction, “Your Home, Redefined.”, reflects our vision for the future — helping customers transform everyday spaces into beautiful places to live, relax and entertain. Thank you for supporting CASA MARIA.
Contact info
United Kingdom
- info@casamaria.co.uk
- www.casamaria.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful table
29 June 2026
Lovely garden furniture looks as good…
Lovely garden furniture looks as good as the photos and delivery
24 June 2026
Excellent
Excellent, love the furniture, so comfy,strong highly recommend!
Delivery driver was so helpful ! All in all very happy 😊
23 June 2026
Love my new Pergola
Order process and information was good (albeit the pay 50% up front option disappeared so had to pay in full). Stephen at the Runcorn Office was really good, responsive and helpful. The Pergola arrived on time and was erected by Daniel and Tyler. Very tidy, very professional and job was completed in 3 hours. Good instruction from Daniel and it looks fabulous, very high quality. This would have been a 5 star review if Casa Maria took away the packaging or provided a paid option to do so. Small point in the scheme of things but left me with a bit of a problem.
16 July 2026
Beautiful furniture, easy to build and very comfortable
Boxes were delivered in 2 batches but were were kept informed . My husband found the instructions to build easy to follow and we are delighted with the finished product.
3 July 2026
Brilliant company from start to finish
Absolutely Brilliant company to deal with so so pleased with the 6x3 motorised Pergola
High quality and more reasonable than other quotes by a country mile (looks same product!)
Fitters were fantastic friendly professional and tidy
Thk you Daniel Steve Neil and Charlie
Highly recommended
2 July 2026
Very quick delivery and kept us…
Very quick delivery and kept us informed, good service all round.
19 June 2026
On time but glass smashed when setting…
On time but glass smashed when setting up so when I spoke to customer service they replaced the glass straight away.
25 June 2026
The quality is outstanding,arrived…
The quality is outstanding,arrived very quickly and kept updated on delivery times, i would highly recommend this company and will certainly purchase from them again
26 June 2026
First class service
Absolutely class service from beginning of our contact to the completion of the job.
Quality product looks great.
Massive shout out to the installation team
Tom & billy. Very professional.
Thanks to all.
25 June 2026
Excellent customer service
Excellent customer service, great product.
Very responsive and helpful.
Would definitely recommend.
15 July 2026
Unprompted review
Quality
Bought some garden sofas from Casa Maria and couldn't be more impressed. The frames and cushions are good quality and feel a step above a lot of other market alternatives — especially at the price we paid. Delivery was quick, and it was so easy to put together. I usually dread flatpacks, but the instructions stated it would take two people 90 minutes, and it only took the two of us 45!
Would highly recommend
3 July 2026
They told me a time slot and they where…
They told me a time slot and they where 5 hours late , no phone call at all about running late
25 June 2026
Sitting in comfort
Great service, good communication, delivery arrived on time. Lovely good quality stylish garden furniture as described. Looking forward to spending time entertaining in my garden 😁
30 June 2026
Ordered the wrong type of 4x3 side
Ordered the wrong type of 4x3 side - quick text to Steve and Boom. Sorted delivered within 2 days. Excellent
25 June 2026
Furniture 5/5 customer service 1/5
Furniture 5/5
Customer service 1/5: no communication from the company. Delayed delivery which I had to chase three times and the email responses were not helpful. Took the 2nd half of my payment then requested it 2 days later claiming I hadnt paid. Emailed a complaint and no response
24 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.