Excellent service received today in the Lancaster store. Vicky gave us brilliant advice! We were in a desperate hurry to get new floors down, and she went above and beyond to secure us the soonest fit... See more
Company replied
Location
Switch locationSunnycliff Retail Park, Mellishaw Lane, LA3 3FE Lancaster, Lancashire, GB
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See what reviewers are saying
Staff were very friendly & helpful in store, very helpful with our needs for carpeting the full bungalow, took time showing us the different price ranges, colours etc& found us the best deal. Young ma... See more
Company replied
We called in to Carpetright to purchase carpet for the living room and hall.We were greated on entry by Victoria and offered advice if needed,otherwise we were left to look around without any pressure... See more
Company replied
Popped in to Carpet Right Lancaster looking for a Carpet for the bedroom, it was later on in the day and the store was quiet, was greeted by Victoria, one of the store advisor's. We discussed what we... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Sunnycliff Retail Park, Mellishaw Lane, LA3 3FE, Lancaster, Lancashire, United Kingdom
4.9
Excellent
317 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and knowledgable staff.
11 July 2024
Reply from Carpetright Limited - Lancaster
Hi Steve,
Pleased to hear about the helpful and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
Excellent service received today in the…
Excellent service received today in the Lancaster store. Vicky gave us brilliant advice! We were in a desperate hurry to get new floors down, and she went above and beyond to secure us the soonest fitting etc. I absolutely recommend her and this company!
11 July 2024
Unprompted review
Reply from Carpetright Limited - Lancaster
Hi Helen,
Pleased to hear about the excellent service you have had with Vicky and the team.
Thank you for your review and recommendation.
Regards
Dean
Reply from Carpetright Limited - Lancaster
Hi Pamela,
Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Lancaster
Hi Claire,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Great help when trying to chose some…
Great help when trying to chose some vinyl. Good advice
1 July 2024
Unprompted review
Reply from Carpetright Limited - Lancaster
Hi Jack,
Pleased to hear about the helpful service and good advice you have had.
Thank you for your review.
Regards
Dean
Big thank you to Vicki for all her help.
Vicki was very helpful and patient with us . Sorting out what we needed.Made shopping for new carpets so easy .
30 June 2024
Unprompted review
Reply from Carpetright Limited - Lancaster
Hi Maureen,
Pleased to hear about the helpful and patient service you have had from Vicki.
Thank you for your review.
Regards
Dean
The staff were very friendly and…
The staff were very friendly and helpful. A quick and efficient service provided, from measuring floors, giving an estimate, helping in the shop and arranging payment, delivery and fitting the carpets. Thank you! :)
26 June 2024
Reply from Carpetright Limited - Lancaster
Hi Liam,
Pleased to hear about the helpful and friendly service you have.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Lancaster
Hi Richard,
Pleased to hear about the great service and great choices you have found with us.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Lancaster
Hi Paul,
Pleased to hear about the straightforward process you have found with us.
Thank you for your review.
Regards
Dean
Friendly knowledgeable staff
Friendly knowledgeable staff, good range of products for every budget. Easy process and excellent fitting.
All in all a good experience
10 June 2024
Reply from Carpetright Limited - Lancaster
Hi Anne,
Pleased to hear about the friendly and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Lancaster
Hi Joanne,
Pleased to hear about the great service you have had from Matt.
Thank you for your review.
Regards
Dean
Expert support and guidance
Expert support and guidance from Matthew, Lewis and Owen for proper installation of flooring. Complimentary site visit, measurement and advice really helped to make the process easy. Quality range that will be long-lasting.
7 June 2024
Reply from Carpetright Limited - Lancaster
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Reply from Carpetright Limited - Lancaster
Hi Shirley,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Lancaster/Morecambe branch
Lancaster/Morecambe branch - staff extremely helpful and friendly. Thank you for being so kind as well.
To the young lad (ok 27) you're doing an amazing job!
Wouldn't go anywhere else!
4 June 2024
Reply from Carpetright Limited - Lancaster
Hi Jo,
Pleased to hear about the helpful and friendly service you have had and the amazing job the team have done for you.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Lancaster
Hi Tony,
Pleased to hear about the polite and professional service you have had.
Thank you for your review.
Regards
Dean
Dave the store assistant who advised…
Dave the store assistant who advised and assisted us in our purchase at your Lancaster store deserves 10 out of 10 for helpfulness and his professionalism was outstanding, making our visit a pleasure.
31 May 2024
Reply from Carpetright Limited - Lancaster
Hi,
Pleased to hear about the helpful service you have had from Dave.
Thank you for your review.
Regards
Dean
The staff at the shop in Lancaster /…
The staff at the shop in Lancaster / Morecambe were very helpful. They couldn't have done more to help and it was a very positive experience. The price was good too. The experience of ordering the samples was less satisfactory, you can't get samples from the shop you have to order them online, and ours didn't arrive. It would be much simpler to just deal directly with the shop
31 May 2024
Unprompted review
Reply from Carpetright Limited - Lancaster
Hi Davina,
Pleased to hear about the helpful service you have had and the positive experience you have had.
Thank you for your review.
Regards
Dean
Owen at Lancaster was amazing
Owen at Lancaster was amazing. Knew exactly what I wanted. Friendly and efficient, went above and beyond to help, can’t praise him enough. Love the carpet, great price, thank you so much carpet right.
22 May 2024
Reply from Carpetright Limited - Lancaster
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Reply from Carpetright Limited - Lancaster
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Excellent service from beginning to…
Excellent service from beginning to end. Helpful, friendly staff. They kept me informed. Very quick service. Really pleased with my stairs and landing carpet. I would use this company again. Thank you!
21 May 2024
Unprompted review
Reply from Carpetright Limited - Lancaster
Hi,
Pleased to hear about the excellent service you have had and how helpful and friendly the team were for you.
Thank you for your review.
Regards
Dean
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