Carpetright Limited - Braintree Reviews 216

I've been in here twice. Once to purchase carpet in 2022 and another to purchase bathroom vinyl in July 2024. Can't remember the exact date. Both times, the service was friendly but the second time someone was supposed to turn up st my home to do a measure and quote and never showed up!! I stayed in just for it and no one came. Got no follow up phone call either so went some where else

Gentleman was very polite and helpful. He left us to look around and take our time and did not rush us.
Lots of great choices and at good prices.

Great experience, nothing too much trouble, friendly and really helpful staff.
Garry went out of his way to help us, he was patient and efficient, wouldn’t hesitate to recommend Carpetright in Braintree.

We were able to wander around without being followed got advice when we decided on our choice the salesman was friendly and put us at ease when even spending money is a horrible experience we even managed to negotiate a discount.

Rosie came to measure up and give us our quote and she was excellent
Very friendly but efficient

Great service from the moment we walked into store!. Hazem at Braintree is a credit to your company, informative, patient and very personable.

Helpful despite delays in computer system

Friendly and informative staff

Great service,fitting was perfect very happy customer 👌🏻

really pleased with rosie, who came and measured our clinic room for new flooring and has been really helpful at assisting us with the best option and goes out of her way to help

Helpful knowledgable salesperson who made the process of ordering very straightforward.

We went into the Braintree store and were completely overwhelmed by the Service Friendliness and professionalism of the staff
(Haz).
He arranged for a measure by Simon and again the in depth service knowledge and friendliness shone out !!!!
Well done Carpetright Braintree-keep up the good work !!!

Came in today to look at some carpets, Eddie was very helpful and went beyond his way to give us some great advice. Made us feel at ease. Look forward to purchasing

Was very helpful, although he was working on his own there was no pressure to hurry us up.

One person serving in store, he gave great customer service, very informative and professional, although the phone was ringing constantly, he didn't rush us.

Haz, our advisor, couldn’t have been more friendly and more helpful. He worked hard to get us the best possible price for our flooring.

Nice easy process, friendly staff, fast fitting appointment, decent prices just waiting for it to be laid now

I went in to the Braintree branch to find some flooring for a home project and bumped into Gerry and he was nothing but helpful, welcoming and a pool of knowledge and for a beginner who knows not a lot about flooring that was perfect for me!
If it wasn’t for Gerry I think I would have left empty handed. The world needs more Gerry’s it would be a much happier place 10/10 go and see Gerry!!

Quick service, very informative, helpful and even helped me to save money which is a big win